Domo Pros and Cons

Domo Pros

reviewer1264272
Project Manager at a energy/utilities company with 201-500 employees
The ease of use, overall, is one of the valuable features, as is the ease of setup. Other than making sure IT was aware of, and agreed with our proceeding, we did not need IT for any of the setup. The ease of setup is more valuable than you might think. The ease of configuring the security policies, setting up groups, and setting up personalized data permissions so that only certain people can see certain data — that stuff is amazing... Domo really is extraordinarily full-featured, but it's really easy to use.
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Fredrik Schauman
Managing Director at TokenMarket Capital
The fact that you can add any data source is valuable. The entire data handling suite they have, all the apps, etc., is pretty amazing. One of the key things, not being a techie or a data-warehouse guy, is that you can connect data sources, and do all kinds of pretty amazing things.
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reviewer1310631
Business Analyst at a tech services company with 1,001-5,000 employees
With ETL transformations in SQL lists, you often write a lot of queries. You have to build a bunch of code for the data. With Domo, one of the pieces we have is Magic ETL. In Magic ETL, you don't need to write code. You don't need to be a specialist in SQL or any database query language.
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Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,081 professionals have used our research since 2012.
Alex Perez
Manager of Data Analytics & CRM Operations at a tech company with 201-500 employees
The best thing is that the data storage is pretty much free. I can store as much data as I want, from different sources.
The ETL tools they have in Redshift are pretty awesome... I can work in Redshift to get the data from AWS and work in Redshift, in Domo, to create Transforms and the data structure we need...
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Kim Galan
Manager - Talent Acquisition Analytics at a wholesaler/distributor
What makes me really fond of Domo is the ETL because it enables us to maximize a single platform for pulling reports and automating things. We can send the raw data from a third-party platform and do the rest of the ETL in Domo, including transforming data, adding columns, etc.
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Irade Kashgary
Project Manager at a marketing services firm with 51-200 employees
The ability to create custom connectors was useful because you never know, with customers, what platform they want to utilize or what data they have. It gave us a lot of flexibility in being able to bring data in from different places.
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LindsayRobbins
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees
The data certification feature, where the admin user can put a certified stamp on a data source so that other users can know that that is the correct and accurate data flow or data source to use, is a good feature.
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Rakshit Makan
Business Analyst at a pharma/biotech company with 10,001+ employees
Domo is not a difficult tool to learn. All you need to know is the SQL for the ETL part. You don't need to write much code. That's the great part. It uses legacy languages, like SQL, which is very common among developers who then don't have to go and learn Domo's own syntax. Therefore, you don't have to learn another hard language to use Domo.
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reviewer1303917
Senior Reporting Analyst at a recruiting/HR firm with 201-500 employees
It has the best GUI. And it already has an ETL tool embedded in it...
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Rohit Chavan
Software Developer at CapitalVia Global Research LTD
We've worked with all the features of Domo. Among the most important are Pivot and Sumo Cards. We can use drill-down from the top-most level with a click, generating charts.
The user interface is quite good.
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Domo Cons

Fredrik Schauman
Managing Director at TokenMarket Capital
Their organization or client service didn't always keep up... They took on more and more clients and the processes slowed down a little bit.
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reviewer1310631
Business Analyst at a tech services company with 1,001-5,000 employees
In Tableau, you can create virtually any kind of visualization. Based on your creativity, you can create a visualization on a human body structure, you can create a visualization on anything that you want. But Domo is limited to a few kinds of visualization views: standard things like bar, pie, and some other charts... I would like to see them add new views for presenting the data in the visualization space.
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Alex Perez
Manager of Data Analytics & CRM Operations at a tech company with 201-500 employees
They could use more charts. They have had a very limited number of charts we can use. I believe, now, there are somewhere around 30 of them, but they could definitely use some more options.
I would also like to see improvements to their drag and drop Magic ETL tool. You can drag and drop your ETL tool, but it doesn't really work for a large amount of data. It struggles with that. In a real-world application, where you're working with 30 million rows or 100 million rows, it takes a bit longer to process the data. If you do it in the Redshift ETL tool, using your own code, it's much faster.
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Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,081 professionals have used our research since 2012.
Kim Galan
Manager - Talent Acquisition Analytics at a wholesaler/distributor
In terms of the analytics, there is quite a limited set of options when using Domo. Whereas with Tableau we can perform heavy statistical computations, Domo doesn't have that capability. Domo is quite limited on that side.
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Irade Kashgary
Project Manager at a marketing services firm with 51-200 employees
It is very difficult too, if we do have specific requests or errors that we can't get figure out - especially when it comes to the development platform, developing custom connectors or doing any kind of API work, custom cards - in that there's a lag in the response time.
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LindsayRobbins
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees
I would like to see more flexibility in their pricing structure. The trend is moving from database pricing to a user-license pricing model. That would be a benefit if they wanted to reevaluate their pricing structure.
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Rakshit Makan
Business Analyst at a pharma/biotech company with 10,001+ employees
The ETL way of storing is not up to mark. You have to rely on the naming convention that you're using in Domo because there are no folder systems where you can collate all your workflows and put them into separate folders. A folder system should be there so you can easily identify how you are working. Once you want to make some changes to your ETL, then you can see the whole lineage, identifying what is there and not there.
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reviewer1303917
Senior Reporting Analyst at a recruiting/HR firm with 201-500 employees
The forecasting feature, the regression features, and the Python libraries could all be improved. They're all in beta.
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Rohit Chavan
Software Developer at CapitalVia Global Research LTD
It's quite slow. We are using about 2,000,000 rows of data. Creating certain reports takes almost a couple of minutes, which should not be the case.
I would like to publish a dashboard for the employees so that they can also see the performance of our organization. But that is not a feature in Domo, although it's something that Zoho provided.
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reviewer1295028
Senior Software Engineer at a real estate/law firm with 10,001+ employees
When you're exporting a graph out of Domo — suppose it is in the form of a donut chart or it is in form of a stack — the data comes out in tabular format, not as a graph. When exporting the data, I would like them to create a tab for graphs and another tab with the data in tabular format.
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Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,081 professionals have used our research since 2012.