Domo Reviews

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Fredrik Schauman
Real User
Managing Director at TokenMarket Capital
Jan 20 2019

What is most valuable?

The fact that you can add any data source is valuable. The entire data handling suite they have, all the apps, etc., is pretty amazing. One of the key things, not being a… more»

How has it helped my organization?

We built a culture around Domo. We built the culture around numbers, and sales guys not being able to hide anywhere, because we had the whole office plastered with 60-inch… more»

What needs improvement?

We struggled to keep up with it but I don't really know if there were any bad things about the product itself. Their organization or client service didn't always keep up… more»

What's my experience with pricing, setup cost, and licensing?

They keep on coming up with more and more apps; they've built an "app economy." Some of them are really expensive, so they're not for startups and smaller companies… more»

Which solution did I use previously and why did I switch?

I received a presentation of up-and-coming types of software and in the business intelligence category there was one slide on Domo. I went to their website and I looked at… more»

What other advice do I have?

If you implement Domo, go full-on with Domo and let go of all the legacy stuff. The big mistake is that you implement Domo and then you have something else as well. If… more»

Which other solutions did I evaluate?

I've used different ERPs, CRMs, and different types of analytics throughout my career, but I've never invested in anything like this before. This is "next-level."
Alex Perez
Real User
Business Intelligence at a tech services company with 201-500 employees
Dec 30 2018

What is most valuable?

The best thing is that the data storage is pretty much free. I can store as much data as I want, from different sources. The ETL tools they have in Redshift are pretty… more»

How has it helped my organization?

The best improvement is the data availability. For an organization that has over 12,000 users, having data on the cloud for anyone, anytime, to see their live stats is… more»

What needs improvement?

They could use more charts. They have had a very limited number of charts we can use. I believe, now, there are somewhere around 30 of them, but they could definitely use… more»

What's my experience with pricing, setup cost, and licensing?

Domo is expensive compared to some of its competitors but it is well worth it, mostly because the competitors either want you to store the data yourself, or they have… more»

Which solution did I use previously and why did I switch?

We had a custom tool. It was proprietary and it wasn't that great. It was mostly scraping the data and pasting into an Excel-style sheet in the website. I wouldn't say it… more»

What other advice do I have?

Don't complicate it. At first we thought it was going to be a lot more complicated. It just wasn't. Knowing that, next time, would help me a lot, instead of trying to plan… more»

Which other solutions did I evaluate?

We looked at Power BI, but there really weren't any others that gave us the deal that we got on the amount of data we could store and the support that we needed at the… more»
Find out what your peers are saying about Domo, Tableau, Microsoft and others in Business Intelligence (BI) Tools. Updated: November 2019.
384,324 professionals have used our research since 2012.
Kim Galan
Real User
Manager - Talent Acquisition Analytics at a wholesaler/distributor
May 14 2019

What is most valuable?

What makes me really fond of Domo is the ETL because it enables us to maximize a single platform for pulling reports and automating things. We can send the raw data from a third-party platform and do… more»

How has it helped my organization?

Domo is a great help to our organization because, prior to Domo, we were using an Excel base. We were highly dependent on Excel, including manual entries and encoding of data. We were quite heavy on… more»

What needs improvement?

In terms of the dashboard that they have created, they can do better. If you are quite new to Domo, and you're not familiar with how to play with the buttons, the options, you might get lost. They can… more»

What's my experience with pricing, setup cost, and licensing?

I'm not sure about pricing, but I believe Domo is quite costly. Prior to joining this organization, I had a Domo license with my former employer and I think that license was around $500 to $600… more»

Which solution did I use previously and why did I switch?

We were using Excel prior to Domo. All the organization's data is really important. With data you can measure how you are performing. The challenges in using Excel were, number one, integrity… more»

What other advice do I have?

Domo is a great tool, in my opinion. But the first thing that you need to consider is what kind of return on investment Domo can deliver. There are a lot of things that Domo can deliver. There are a… more»
Irade Kashgary
Real User
Project Manager at a marketing services firm with 51-200 employees
Mar 18 2019

What is most valuable?

The ability to create custom connectors was useful because you never know, with customers, what platform they want to utilize or what data they have. It gave us a lot of flexibility in being able to… more»

How has it helped my organization?

It gave us an opportunity to get a closer look at how our campaigns were performing outside of just the email itself and the landing page, to get an insight into how people were interacting with our… more»

What needs improvement?

They do have a feedback feature which is really nice, but it can take a long time to get any responses on that. It is very difficult too, if we do have specific requests or errors that we can't get… more»

What's my experience with pricing, setup cost, and licensing?

It is on the pricier end.

Which solution did I use previously and why did I switch?

My previous company was looking to grow in business intelligence and Domo was the best option among all of them. But I wasn't there when they made those decisions.

What other advice do I have?

One thing from my experience that we could have improved was that we had a limited number of technical people on it. You definitely need to be savvy with a lot of heavy SQL as well as API… more»
Rohit Chavan
Real User
Software Developer at CapitalVia Global Research LTD
Mar 19 2019

What is most valuable?

We've worked with all the features of Domo. Among the most important are Pivot and Sumo Cards. We can use drill-down from the top-most level with a click, generating… more»

How has it helped my organization?

Earlier, in terms of analytics and data, it was slow going. We used to manually create the reports. We didn't have any interface or way of presenting any data to the CEO… more»

What needs improvement?

It's quite slow. We have about 2,000,000 rows of data. Creating certain reports takes almost a couple of minutes, which should not be the case. One of the things Domo can… more»

What's my experience with pricing, setup cost, and licensing?

Pricing was a huge factor. Domo is slightly costly but it's much cheaper than some. If possible, when we renew our subscription we will be requesting a price cut. We can… more»

Which solution did I use previously and why did I switch?

We were using Zoho. My boss said to me, "We need something that we can use to present our data." We started looking for a tool that would help us. We came up with Domo and… more»

What other advice do I have?

It's easy to use. There's no need for Google or videos to learn something. You can just explore it and do whatever you want and it's very easy to understand with a good… more»

Which other solutions did I evaluate?

Zoho has created very advanced analytics but Domo is far better than Zoho. We looked at Cluvio and Grow. We went with Domo because it is easy to use and easy to… more»
Alfredo Vidal Davalos Mora
Consultant
Freelance DBA
Jan 30 2019

What is most valuable?

Domo has a lot of connections using APIs where you can use data from different databases, such as NoSQLs, SQL databases, and other connections. These connections exist to obtain data and transform… more»

How has it helped my organization?

For our clients, who have call centers, it is very important. For example, they need real-time data and Domo allows them to obtain data every 15 minutes. It updates the data every 15 minutes with new… more»

What needs improvement?

If your ETL runs more than 24 hours, it always fails because we are logging a lot of historical data, and there is a restriction on the amount of data (in rows) that you can run. The technical support… more»

Which solution did I use previously and why did I switch?

We previously had a homegrown application that we used. We switched applications because of iOS limitations.

What other advice do I have?

Domo is a good tool, and you won't regret it if you chose it for your company, since it is a very useful tool if you want to check your data constantly and historically. You can compare and create… more»

Which other solutions did I evaluate?

Right now, we are trying to use Pentaho. Domo has a lot of tools that other software, like Amazon, doesn't have.
Girish Kumar Dandamudi
Real User
Solutions Architect at a tech services company with 11-50 employees
Jan 23 2019

What is most valuable?

Other than the SDK, it is a basic tool where you can create cards and charts. I mostly see it as an ETL which has many system connectors. It does a good job of ETL. I also use some of the visualizations but they are pretty standard across the industry. There is not much difference between Domo or Power BI or Qlik. All of them provide the same types of charts. The basic analytics are okay. They… more»

What needs improvement?

Their SDK is not up to date and you can't access it on their website. They have a private SDK to access resources in Domo. I'm not sure why. We were shocked to find out that they have an SDK but it is not available worldwide. They have come out with the Domo Store but I have yet to explore it thoroughly. I checked the store but I couldn't find some of the apps, so I had to make my own. Amazon has… more»

What other advice do I have?

Implementing Domo depends on the project, how much time it will take to build the dashboards, how many KPIs you are looking at, and how much of your data will come into the system. It also matters how many data sources there are. If you have ten to 15 sources every time it is a lot of work because you need to join all those tables and combine them into one to build the dashboards on top of it… more»
Menachem Hoffman
Real User
Business Intelligence Manager at a retailer with 51-200 employees
Feb 13 2018

What is most valuable?

Using the "cards" which function as preconfigured reports or views. I use many of them simultaneously on an organized page, with filters that allow me to see high-level information as well as subsets… more»

How has it helped my organization?

Data is much more accessible throughout the organization. Since getting data in a timely manner (i.e. as fast as possible) is so important today, giving the organization a self-service, immediate… more»

What needs improvement?

The preconfigured apps need to be more relevant to allow one, out of the box, to load data in order to use pre-set reports/views.

What's my experience with pricing, setup cost, and licensing?

I believe that the investment in Domo was worthwhile because it allowed for the organization to jump in quickly, with little training. There are different plans available based on the requirements and… more»

What other advice do I have?

Be sure to allow yourself some time. In the end, it will prove worthwhile. Try to come up with as many use cases as possible to PoC.

Which other solutions did I evaluate?

I was not involved with the initial evaluation. We had some of the leading technologists in the field who did that, and Domo made a good impression and won the day.
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Find out what your peers are saying about Domo, Tableau, Microsoft and others in Business Intelligence (BI) Tools. Updated: November 2019.
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Domo’s Business Cloud is the world’s first open, self-service platform to run your entire organization. The Business Cloud brings together the data, the people, and the insights business users need to deliver a big picture view of what’s happening in your business so you can answer your most pressing business questions and optimize performance in real time. And with a native mobile experience, the insights you need to make data-driven decisions are right at your fingertips—wherever you happen to be.

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