Domo Reviews

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Real User
Project Manager at a energy/utilities company with 201-500 employees
Jan 16 2020

What is most valuable?

The ease of use, overall, is one of the valuable features, as is the ease of setup. Other than making sure IT was aware of, and agreed with our proceeding, we did not need… more»

How has it helped my organization?

This is just one example of many similar things, but in engineering we had directors and senior managers having to download spreadsheets full of financial reporting data… more»

What needs improvement?

I'm actually a little hard-pressed to say what needs improvement because they keep changing it and adding new features. On a monthly basis, you come to work and, boom… more»

What's my experience with pricing, setup cost, and licensing?

Because it's software as a service, it's more expensive on the face of it. But there are a lot of variables. I don't have to pay for servers or for infrastructure. I don't… more»

Which solution did I use previously and why did I switch?

The vast majority of people in our company who are using Domo now were using spreadsheets and pivot tables. The more sophisticated ones might have been using Access… more»

What other advice do I have?

Domo even has a built-in Agile-scrum Kanban functionality. I don't want to say it's a lesson we've learned, because they've been doing this a long time, but it reaffirmed… more»

Which other solutions did I evaluate?

We evaluated Yellowfin, Tableau, Microsoft Power BI, and Domo. Those were the ones we did in-depth evaluations on. We did a little more industry research beforehand… more»
Fredrik Schauman
Real User
Managing Director at TokenMarket Capital
Jan 20 2019

What is most valuable?

The fact that you can add any data source is valuable. The entire data handling suite they have, all the apps, etc., is pretty amazing. One of the key things, not being a… more»

How has it helped my organization?

We built a culture around Domo. We built the culture around numbers, and sales guys not being able to hide anywhere, because we had the whole office plastered with 60-inch… more»

What needs improvement?

We struggled to keep up with it but I don't really know if there were any bad things about the product itself. Their organization or client service didn't always keep up… more»

What's my experience with pricing, setup cost, and licensing?

They keep on coming up with more and more apps; they've built an "app economy." Some of them are really expensive, so they're not for startups and smaller companies… more»

Which solution did I use previously and why did I switch?

I received a presentation of up-and-coming types of software and in the business intelligence category there was one slide on Domo. I went to their website and I looked at… more»

What other advice do I have?

If you implement Domo, go full-on with Domo and let go of all the legacy stuff. The big mistake is that you implement Domo and then you have something else as well. If… more»

Which other solutions did I evaluate?

I've used different ERPs, CRMs, and different types of analytics throughout my career, but I've never invested in anything like this before. This is "next-level."
Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,081 professionals have used our research since 2012.
Real User
Business Analyst at a tech services company with 1,001-5,000 employees
Mar 16 2020

What is most valuable?

The most valuable feature is the ETL. With ETL transformations in SQL lists, you often write a lot of queries. You have to build a bunch of code for the data. With Domo… more»

How has it helped my organization?

Instead of having two different products, one for data transformation and one for visualization, we are able to do those functions using this tool, with one person or two… more»

What needs improvement?

In Tableau, you can create virtually any kind of visualization. Based on your creativity, you can create a visualization on a human body structure, you can create a… more»

What's my experience with pricing, setup cost, and licensing?

No matter if you're a developer or an end-user, the licensing cost is around $12 per user per month. I'm not aware of other costs but there would likely be some type of… more»

Which solution did I use previously and why did I switch?

A few of our internal customers are using Tableau, a few are using QlikView, a few are using Power BI, and a few are using Domo. We have varied usage but we are trying to… more»

What other advice do I have?

The biggest lesson I have learned is that this makes the job very easy. To do some things in Tableau would take three days, but in Domo I do them in one day. It has made… more»

Which other solutions did I evaluate?

Before choosing Domo we evaluated other options, including Tableau and QlikView. But the problem with Tableau was that it was very slow. It was extremely slow because of… more»
Alex Perez
Vendor
Manager of Data Analytics & CRM Operations at a tech company with 201-500 employees
Dec 30 2018

What is most valuable?

The best thing is that the data storage is pretty much free. I can store as much data as I want, from different sources. The ETL tools they have in Redshift are pretty… more»

How has it helped my organization?

The best improvement is the data availability. For an organization that has over 12,000 users, having data on the cloud for anyone, anytime, to see their live stats is… more»

What needs improvement?

They could use more charts. They have had a very limited number of charts we can use. I believe, now, there are somewhere around 30 of them, but they could definitely use… more»

What's my experience with pricing, setup cost, and licensing?

Domo is expensive compared to some of its competitors but it is well worth it, mostly because the competitors either want you to store the data yourself, or they have… more»

Which solution did I use previously and why did I switch?

We had a custom tool. It was proprietary and it wasn't that great. It was mostly scraping the data and pasting into an Excel-style sheet in the website. I wouldn't say it… more»

What other advice do I have?

Don't complicate it. At first we thought it was going to be a lot more complicated. It just wasn't. Knowing that, next time, would help me a lot, instead of trying to plan… more»

Which other solutions did I evaluate?

We looked at Power BI, but there really weren't any others that gave us the deal that we got on the amount of data we could store and the support that we needed at the… more»
Kim Galan
Real User
Manager - Talent Acquisition Analytics at a wholesaler/distributor
May 14 2019

What is most valuable?

What makes me really fond of Domo is the ETL because it enables us to maximize a single platform for pulling reports and automating things. We can send the raw data from a third-party platform and do… more»

How has it helped my organization?

Domo is a great help to our organization because, prior to Domo, we were using an Excel base. We were highly dependent on Excel, including manual entries and encoding of data. We were quite heavy on… more»

What needs improvement?

In terms of the dashboard that they have created, they can do better. If you are quite new to Domo, and you're not familiar with how to play with the buttons, the options, you might get lost. They can… more»

What's my experience with pricing, setup cost, and licensing?

I'm not sure about pricing, but I believe Domo is quite costly. Prior to joining this organization, I had a Domo license with my former employer and I think that license was around $500 to $600… more»

Which solution did I use previously and why did I switch?

We were using Excel prior to Domo. All the organization's data is really important. With data you can measure how you are performing. The challenges in using Excel were, number one, integrity… more»

What other advice do I have?

Domo is a great tool, in my opinion. But the first thing that you need to consider is what kind of return on investment Domo can deliver. There are a lot of things that Domo can deliver. There are a… more»
Irade Kashgary
Real User
Project Manager at a marketing services firm with 51-200 employees
Mar 18 2019

What is most valuable?

The ability to create custom connectors was useful because you never know, with customers, what platform they want to utilize or what data they have. It gave us a lot of flexibility in being able to… more»

How has it helped my organization?

It gave us an opportunity to get a closer look at how our campaigns were performing outside of just the email itself and the landing page, to get an insight into how people were interacting with our… more»

What needs improvement?

They do have a feedback feature which is really nice, but it can take a long time to get any responses on that. It is very difficult too, if we do have specific requests or errors that we can't get… more»

What's my experience with pricing, setup cost, and licensing?

It is on the pricier end.

Which solution did I use previously and why did I switch?

My previous company was looking to grow in business intelligence and Domo was the best option among all of them. But I wasn't there when they made those decisions.

What other advice do I have?

One thing from my experience that we could have improved was that we had a limited number of technical people on it. You definitely need to be savvy with a lot of heavy SQL as well as API… more»
LindsayRobbins
Real User
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees
Jan 05 2020

What is most valuable?

The data transformation, the Magic ETL; the whole data cleanup side, where you're able to bring in all of your different sources and clean them up one time and then use… more»

How has it helped my organization?

I was doing data transformation manually, on my own, for my reports. We were very Excel-based and updating formulas constantly. It helped by only having to build it and… more»

What needs improvement?

I would like to see more flexibility in their pricing structure. The trend is moving from database pricing to a user-license pricing model. That would be a benefit if they… more»

What's my experience with pricing, setup cost, and licensing?

We have a yearly contract and then we pay, as needed, if we need to add more seats. For about 100 users our cost is $95,800. There are additional costs if you want to have… more»

Which solution did I use previously and why did I switch?

The only other solution we have had is Microsoft Power BI.

What other advice do I have?

Go all-in with it and really let Domo take over and fill it out for you. Don't hesitate. You may think it's a challenge or it's a lot of work to get it implemented. Don't… more»

Which other solutions did I evaluate?

The main difference between Domo and Power BI is that Domo is more geared towards a business user to do all aspects of it: To make the data connections, clean up the data… more»
Rakshit Makan
Real User
Business Analyst at a pharma/biotech company with 10,001+ employees
Mar 11 2020

What is most valuable?

Domo is a comprehensive tool in ETL, visualization, and the media features that we use for the direct connection to all the digital marketing platforms. For the database… more»

How has it helped my organization?

I was using Domo comprehensively and exclusively in my previous organization. In this organization, the visualization has been improved. There were glitches when you went… more»

What needs improvement?

The ETL way of storing is not up to mark. You have to rely on the naming convention that you're using in Domo because there are no folder systems where you can collate all… more»

What's my experience with pricing, setup cost, and licensing?

The price that they offered was around $200 per user license. It was pretty cheap at that time compared to other companies. I think they have revamped their pricing… more»

Which solution did I use previously and why did I switch?

We previously used Tableau. We shifted to Domo because Tableau was getting expensive and the features that we get in Domo are what you get in Tableau.

What other advice do I have?

Go for it. The product is quite good. I would rate it as a seven and a half (out of 10). It makes things more attractive and simpler. When you come to the analytics part… more»

Which other solutions did I evaluate?

With Domo's competitors, you have to go in separately, buying your own server. The drawback with Domo is it doesn't allow us to work on the UX/UI much because of the… more»
See 7 More Domo Reviews

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User Assessments By Topic About Domo

Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,081 professionals have used our research since 2012.

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What is Domo?

Domo’s Business Cloud is the world’s first open, self-service platform to run your entire organization. The Business Cloud brings together the data, the people, and the insights business users need to deliver a big picture view of what’s happening in your business so you can answer your most pressing business questions and optimize performance in real time. And with a native mobile experience, the insights you need to make data-driven decisions are right at your fingertips—wherever you happen to be.

Find more information on The Business Cloud Here.
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