Domo ROI

SB
Project Manager at a energy/utilities company with 201-500 employees

We have absolutely seen return on our investment. We created a strong business case that it was going to pay itself off in well under a year for the 650 licenses, for the first three use cases that I mentioned, the low-hanging fruit. And we just crushed it, we killed it. In the meantime, we haven't even used up all of those 650 subscriptions. We're right around 500 right now, and we've doubled, if not tripled, the use cases using that original set of licenses.

We hit all of the boxes that we thought we would, right out of the gate, and then we doubled or tripled the use cases that we've been able to fit in, all with the original investment.

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Ron Splittgerber - PeerSpot reviewer
Rice Board of Directors and Kuali Coeus Functional Council at a university with 5,001-10,000 employees

With the original pricing, there is a return on investment.

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RM
Business Analyst at a pharma/biotech company with 10,001+ employees

My previous organization is still using Domo and are happy with what Domo is giving them.

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Buyer's Guide
Domo
March 2024
Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
LR
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees

Aside from saving my own sanity, we're working on what the ROI is. I'm trying to equate a dollar amount for the ROI. I'm looking at the marketing information right now. Showing people the value of all the marketing efforts that we're putting forward will be where we see our return on investment.

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BrianKing - PeerSpot reviewer
Independent IT consult at Kings adventure centure

I think the ROI was a month and a half. It was really fast. Not only did I get seven people in the day-to-day aggregation of financial data, but they went from quarterly reports to real-time data. So that is something we could not measure.

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AP
Manager of Data Analytics & CRM Operations at a tech company with 201-500 employees

We have seen ROI on the retail side. It brought an openness to the associates who are trying to sell at the storefront. It made them compete a bit harder, being able to see what their commissions were on the fly, live. That really returned most of the investment. I would say within six months of having it implemented it returned its full value.

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SS
Senior Software Engineer at a real estate/law firm with 10,001+ employees

It's saving use effort and time but I can't talk about how they affect ROI because I'm not familiar with the cost of the solution.

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FS
Managing Director at TokenMarket Capital

I couldn't put a number on ROI but it has probably paid for itself a few times. The fact that we could leave out stuff from our own applications means we probably already saved the money there a few times over. But it's the effect of Domo on the culture of the company that I can't put a number on.

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it_user720018 - PeerSpot reviewer
NA Lead Business Intelligence Systems at a energy/utilities company with 10,001+ employees

More than 300%.

Seems out of this world, but it is the truth. This ROI calculation was done year two of using the system as a presentation with my management and it continues to increase.

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KG
Manager - Talent Acquisition Analytics at a wholesaler/distributor

One type of ROI is that have been able to reduce the number of staff needed to prepare certain reports. Before using Domo, I would estimate that the company needed at least four people on the team to handle just the reports for our talent acquisition team. Now, we need closer to two staff. And that's just one team.

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RC
Software Developer at CapitalVia Global Research Limited

Over the last year we have saved about half of the amount of the subscription. It has reduced our costs more than we expected. It has saved us manpower, money, and made things more efficient. It doesn't require ten people working on it, one person can develop and that's why I am here, to run this entire project.

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AV
Freelance DBA

We are making money from Domo, and all our clients are happy with the information that they receive from it. We have seen our customer base grow due to the product's usage.

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it_user5259 - PeerSpot reviewer
Vice President Data Analytics at a financial services firm with 51-200 employees

Our ROI was having an organization that we could trust and be aware of its data, and also make timely and educated business decisions. Not sure you can put a price on that, but it easily covers the investment.

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it_user243891 - PeerSpot reviewer
Business Intelligence & Analytics Manager at a tech vendor with 10,001+ employees

I can' disclose figures, but what I can say is that this has been the best bang for the buck I have seen since I started working at Sage.

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SB
Business Analyst at a tech services company with 1,001-5,000 employees

We have seen ROI with Domo. For example, our finance team invested in Domo and they have saved around 20 days per month. They are now working more efficiently and their numbers have drastically changed compared to their previous year's performance. They can see how they're trending for the last month and they're efficiently planning their expenditures and forecasting accordingly.

Similarly, for our technology teams, we are doing different SLA metrics for incidents, problems, their availability, storage, etc. At one go they are now able to see the problem areas that are not performing and they can plan their technology maintenance accordingly. For some of the organizations within our company, their availability was around 91 percent. Against the standard of 99.9 percent available, they were losing 8 percent per month, which was going to cost us a lot in terms of penalties. They have identified their problem areas now and they are avoiding paying penalties. 

Each of our internal customers has its own ROI like that.

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IK
Project Manager at a marketing services firm with 51-200 employees

ROI can definitely come from the predictive analysis aspect. You can take any sort of data from any platform and put it into Domo and automate it so you're not wasting time. If you have a monthly analysis or monthly reports, you can automate all of that with this platform, making those processes a lot faster and much more efficient. It also leaves little room for user error that could normally happen in Excel or the like.

It is also good if you're using it internally, especially if you work with billing, to help navigate your resources or to figure out where you can best utilize your employees, etc.

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SA
Senior Reporting Analyst at a recruiting/HR firm with 201-500 employees

One of our clients, for example, sees on a monthly basis how much money they are saving, on a cumulative basis. They say a certain type of conversion was only at 40 percent and now it has increased to 65 percent.

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it_user240057 - PeerSpot reviewer
Chief Data Officer at Mobivity

Significantly negative. It is a very expensive product with a lot of problems and limitations. I would strongly advise anyone to avoid it.

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it_user234786 - PeerSpot reviewer
Digital Manager with 51-200 employees

It was zero. We paid for a year's contract and made no money from its use.

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Buyer's Guide
Domo
March 2024
Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.