Domo Room for Improvement

reviewer1264272
Project Manager at a energy/utilities company with 201-500 employees
I'm actually a little hard-pressed to say what needs improvement because they keep changing it and adding new features. On a monthly basis, you come to work and, boom, there's a new release. And we've taken advantage of that. The only things I could be critical of are extraordinarily minor tweaks that sincerely aren't worth mentioning. View full review »
Fredrik Schauman
Managing Director at TokenMarket Capital
We struggled to keep up with it but I don't really know if there were any bad things about the product itself. Their organization or client service didn't always keep up. But as software, it's pretty far ahead of anything else. It's like the Rolls Royce of business intelligence. It's more about you, yourself, having the resources to keep up with their development because it's pretty stellar. View full review »
reviewer1310631
Business Analyst at a tech services company with 1,001-5,000 employees
In Tableau, you can create virtually any kind of visualization. Based on your creativity, you can create a visualization on a human body structure, you can create a visualization on anything that you want. But Domo is limited to a few kinds of visualization views: standard things like bar, pie, and some other charts. You can't create something outside of the box. I would like to see them add new views for presenting the data in the visualization space. That definitely needs improvement. We have provided this input to the product owners at Domo, so let's see what comes out of that. View full review »
Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Alex Perez
Manager of Data Analytics & CRM Operations at a tech company with 201-500 employees
They could use more charts. They have had a very limited number of charts we can use. I believe, now, there are somewhere around 30 of them, but they could definitely use some more options. I would also like to see improvements to their drag and drop Magic ETL tool. You can drag and drop your ETL tool, but it doesn't really work for a large amount of data. It struggles with that. In a real-world application, where you're working with 30 million rows or 100 million rows, it takes a bit longer to process the data. If you do it in the Redshift ETL tool, using your own code, it's much faster. View full review »
Kim Galan
Manager - Talent Acquisition Analytics at a wholesaler/distributor
In terms of the dashboard that they have created, they can do better. If you are quite new to Domo, and you're not familiar with how to play with the buttons, the options, you might get lost. They can further help the user by providing better customization and options. For example, for customizations, instead of displaying a dropdown, why not just have a button for selecting which filters to show? That would really help users to explore faster and understand the data better. I'm also using Domo in mobile and it's quite impressive. However, there are no options to edit using your mobile. That's a limitation. In the future, they should consider adding the edit function in mobile. In terms of the analytics, there is quite a limited set of options when using Domo. Whereas with Tableau we can perform heavy statistical computations, Domo doesn't have that capability. Domo is quite limited on that side. They may need to consider improving on that in the future. But overall, what I'm seeing in the system right now is good. It really helps a lot in streamlining our processes and enables us to focus on our core function. View full review »
Irade Kashgary
Project Manager at a marketing services firm with 51-200 employees
They do have a feedback feature which is really nice, but it can take a long time to get any responses on that. It is very difficult too, if we do have specific requests or errors that we can't get figure out - especially when it comes to the development platform, developing custom connectors or doing any kind of API work, custom cards - in that there's a lag in the response time. They do eventually respond, instead of issues getting lost, and they do make those improvements. If they are small improvements they do it rather quickly. If they need a developer then it's slow. Sometimes it takes data a long time to run, especially when you're connecting data and running SQL queries. Sometimes an error is not caught right off the bat and you have to wait a couple of hours for it to run and then you can catch the error. That part could do with some improvement. There is coding that you can manipulate data with on the actual card in Beast Mode and that part can get a little messy. It's not something where, if five people are working on one dashboard, each person can go in and edit and make alterations. It's not very collaborative, but it does work and it does wonders when you need to work with very specific data. View full review »
LindsayRobbins
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees
I would like to see more flexibility in their pricing structure. The trend is moving from database pricing to a user-license pricing model. That would be a benefit if they wanted to reevaluate their pricing structure. But as far as the actual functionality of what it does goes, I don't really see any improvements needed. View full review »
Rakshit Makan
Business Analyst at a pharma/biotech company with 10,001+ employees
The ETL way of storing is not up to mark. You have to rely on the naming convention that you're using in Domo because there are no folder systems where you can collate all your workflows and put them into separate folders. A folder system should be there so you can easily identify how you are working. Once you want to make some changes to your ETL, then you can see the whole lineage, identifying what is there and not there. I felt that this could be drastically improved. The utilization part: We cannot play much with the UX/UI. While they have APIs, they kept on failing if the data volume was too large. There was a 10 to 20 percent chances that it would fail. I don't know what improvements they have done in the past year since I have used it, but previously the failures were quite consistent in the API stuff. I would like to see them work on that. When you are looking at a full-fledged product, you want pretty dashboards or storyboarding. In these cases, you cannot use Domo. That's the drawback. It's exclusively for exploratory data analysis (EDA). View full review »
reviewer1303917
Senior Reporting Analyst at a recruiting/HR firm with 201-500 employees
The forecasting feature, the regression features, and the Python libraries could all be improved. They're all in beta. It is feasible to go out and extract data from libraries and attach work to the libraries, but with the respect to initial insights, I would like to see more help from Domo. I would like more information on how to utilize those libraries. View full review »
Rohit Chavan
Software Developer at CapitalVia Global Research LTD
It's quite slow. We have about 2,000,000 rows of data. Creating certain reports takes almost a couple of minutes, which should not be the case. One of the things Domo can work on is the filters it provides. I have created many dashboards and the filters are not that user-friendly. If we have two dates, we are not able to filter it on both, it allows only one date, which is not a nice thing. If they could improve on that, it would be great. Finally, I would like to publish a dashboard for the employees so that they can also see the performance of our organization. But that is not a feature in Domo, although it's something that Zoho provided. I would request that Domo enable us to share a particular dashboard with the employees, providing the filters with that. Domo doesn't provide anything like that. This is one of the features we want. We are not able to share our data with the employees. We don't want to share all the data. Our objective is to enable an individual to look after his performance in the organization. We are not able to do that. That's why we are stuck with only a few people using it in the upper management team of our organization. View full review »
reviewer1295028
Senior Software Engineer at a real estate/law firm with 10,001+ employees
Domo as a solution can be improved in various ways. For example, when you're exporting a graph out of Domo — suppose it is in the form of a donut chart or it is in form of a stack — the data comes out in tabular format, not as a graph. When exporting the data, I would like them to create a tab for graphs and another tab with the data in tabular format. View full review »
Alfredo Vidal Davalos Mora
Freelance DBA
If your ETL runs more than 24 hours, it always fails because we are logging a lot of historical data, and there is a restriction on the amount of data (in rows) that you can run. The technical support has not found a solution for this yet. Their recommendation is just to run less data, which does not work for us. I would like the real-time reporting to decrease the range of output from every 15 minutes to every five minutes. They could add create a card in a timeline to see how calls are going. Domo has a lot of features, but it does not have a timeline. View full review »
Girish Kumar Dandamudi
Solutions Architect at a tech services company with 11-50 employees
Their SDK is not up to date and you can't access it on their website. They have a private SDK to access resources in Domo. I'm not sure why. We were shocked to find out that they have an SDK but it is not available worldwide. They have come out with the Domo Store but I have yet to explore it thoroughly. I checked the store but I couldn't find some of the apps, so I had to make my own. Amazon has come out with QuickSight and there is Tableau which has a desktop version, and that is something Domo doesn't have as of now. Qlik also has a desktop version. There are other aspects that Domo has to work on. I would like to be able to drill down more when there is a particular area where there is a problem. I don't clearly see that in Domo at the moment. View full review »
Hareesh Kumar
DW/BI Architect at a manufacturing company with 5,001-10,000 employees
It's too early for me to say that something needs improvement, but there are times when there have been some flexibility issues with Domo. Maybe I still need to explore more, but we don't have any window functionality in Domo. Tableau has a window function which can be integrated into a calculated field. That is missing in Domo so you have to make changes to the data set using ETL or SQL. Only then you can bring it into the report. The window functionality that is missing is something that Domo can work on. View full review »
Kevin Bennett
Application Engineer at Automation Anywhere
I would like to see more dashboard creation options. View full review »
Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,726 professionals have used our research since 2012.