Dotcom-Monitor MetricsView Monitoring Reviews

What is most valuable?

It shows us not only when utilization is high, but also when it is low. For our company, this is a valuable metric to have. It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it, then the employee is not… more»

How has it helped my organization?

MetricsView allows us to keep an eye on computer memory, internal network availability, processors, etc. Letting us know where our issues are coming from based on those numbers.

What needs improvement?

An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely. Besides a call center, we have a lot of employees in the field and on the road, therefore for management to have access to those numbers… more»

If you previously used a different solution, which one did you use and why did you switch?

Computer problems were causing longer periods of downtime, therefore we needed a solution that would alert us about problems before they caused an issue. It was either that or an in-house tech support person.