It shows us not only when utilization is high, but also when it is low. For our company, this is a valuable metric to have. It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it, then the employee is not working and making calls. Instead we are using manpower to fix something that otherwise could be easily identified with MetricsView. It has allowed us to save time, and this is extremely valuable as a company.