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RD
Owner at a consultancy with 11-50 employees
Real User
Top 5
Cloud based, stable, and scalable, but it needs to include more storage

What is our primary use case?

I use this solution for sharing files with other people.

What is most valuable?

The performance is good. I am satisfied with the storage of this solution, but I would like to see more.

What needs improvement?

I would like to see more storage included and more lessons on how to optimize it.

For how long have I used the solution?

I have been using Dropbox for 10 years. It's a cloud solution, so I am always using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

It's a scalable solution. We have anywhere from one to fifty users in our organization who use this solution.

How are customer service and

What is our primary use case?

I use this solution for sharing files with other people.

What is most valuable?

The performance is good.

I am satisfied with the storage of this solution, but I would like to see more.

What needs improvement?

I would like to see more storage included and more lessons on how to optimize it.

For how long have I used the solution?

I have been using Dropbox for 10 years.

It's a cloud solution, so I am always using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

It's a scalable solution.

We have anywhere from one to fifty users in our organization who use this solution.

How are customer service and technical support?

I have never contacted technical support.

Which solution did I use previously and why did I switch?

I am also using Google Cloud. I have been using it for approximately three years.

How was the initial setup?

Because it is a cloud-based solution, there is no installation required.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MK
Deputy Manager at a tech services company with 51-200 employees
Real User
Top 5
The flexibility and sharing are key features

Pros and Cons

  • "Offers great flexibility."
  • "Security could be enhanced."

What is our primary use case?

Dropbox can be used to share files which can be easily accessible to many users. We use it often in the company. I'm a customer and Dropbox is for my personal use only. 

What is most valuable?

The flexibility it provides is valuable as is the ability for more than one user to access files at any time. The sharing is a key feature, it allows you to see files online and send them to your device.

What needs improvement?

The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient. They should consider two-factor authentication as an additional feature. 

For how long have I used the solution?

I've been using this solution for seven years. 

What's my experience with pricing, setup cost, and licensing?

Licensing is subscription based. It can be a monthly or annual subscription - I recommend the annual subscription, it's easily renewed. 

What other advice do I have?

This is a good solution, it's one of the strongest along with the Google Cloud Platform for sharing files and data with team members so obviously I recommend Dropbox for all users for flexibility. I recommend Dropbox over Google Cloud

I rate this product a nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BB
Director of Client Strategies at a marketing services firm with 11-50 employees
Real User
Top 20
Reliable, scales well, and the fees are subscription-based

What is our primary use case?

I use Dropbox for sharing files.

What is most valuable?

Reliability is the most valuable feature.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Dropbox for a few years, but I don't use it consistently. We are using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

We are also using…

What is our primary use case?

I use Dropbox for sharing files.

What is most valuable?

Reliability is the most valuable feature.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Dropbox for a few years, but I don't use it consistently.

We are using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

We are also using Google Drive.

How was the initial setup?

It's a cloud-based solution, so there is no installation required.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription fee.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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James Phoon
Sales Director at CLoud3 Solutions Pte Ltd
Real User
Top 5
Offers convenience, connects with all devices that you own, and is easy to set up

What is our primary use case?

The use case is to keep all the files that your device can't handle. It can go up to two terabytes.

What is most valuable?

It offers convenience. It can connect with all devices that you own.

What needs improvement?

They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 30 users.

How are customer service and support?

I haven't contacted their technical support.

Which solution did I use previously and why did I switch?

I didn't use…

What is our primary use case?

The use case is to keep all the files that your device can't handle. It can go up to two terabytes.

What is most valuable?

It offers convenience. It can connect with all devices that you own.

What needs improvement?

They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 30 users.

How are customer service and support?

I haven't contacted their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution previously.

How was the initial setup?

Its initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

We pay for the license yearly.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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TS
Security consultant at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Best solution in terms of space, file sharing, and live editing

What is our primary use case?

I use it to sort out the space limitation for emails and real-time file sharing and editing. 

What is most valuable?

It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.

What needs improvement?

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

For how long have I used the solution?

I have been using it since I started working.

What do I think about the scalability of the solution?

Almost everyone in our organization is using this solution.

How are customer service and technical support?

I have never contacted their technical…

What is our primary use case?

I use it to sort out the space limitation for emails and real-time file sharing and editing. 

What is most valuable?

It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.

What needs improvement?

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

For how long have I used the solution?

I have been using it since I started working.

What do I think about the scalability of the solution?

Almost everyone in our organization is using this solution.

How are customer service and technical support?

I have never contacted their technical support.

How was the initial setup?

It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.

What other advice do I have?

I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.

I would rate Dropbox a 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Top 5Leaderboard
Easy to use for everyone, scalable, and reliable

What is our primary use case?

I use Dropbox for file storage and file-sharing with other people.

What is most valuable?

The solution is easy to use, everyone can use it.

What needs improvement?

There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

You can increase the size of Dropbox storage making it scalable.

Which solution did I use previously and why did I switch?

I have previously used Microsoft personal…

What is our primary use case?

I use Dropbox for file storage and file-sharing with other people.

What is most valuable?

The solution is easy to use, everyone can use it.

What needs improvement?

There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

You can increase the size of Dropbox storage making it scalable.

Which solution did I use previously and why did I switch?

I have previously used Microsoft personal storage OneDrive.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based pricing model and I pay monthly.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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NM
Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
Real User
Top 5
Stable, scalable and easy to install

What is our primary use case?

Dropbox can be useful for one's organization and personal usage. We employ it for personal use. 

What needs improvement?

The solution could be better integrated with other platforms. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I have not had occasion to contact technical support. 

How was the initial setup?

As the solution is cloud-based, installation is easy. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

Which other solutions did I evaluate?

We used…

What is our primary use case?

Dropbox can be useful for one's organization and personal usage.

We employ it for personal use. 

What needs improvement?

The solution could be better integrated with other platforms. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I have not had occasion to contact technical support. 

How was the initial setup?

As the solution is cloud-based, installation is easy. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

Which other solutions did I evaluate?

We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

What other advice do I have?

I would recommend the solution to others. 

I rate Dropbox as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MF
PMO at a consultancy with 10,001+ employees
Real User
Top 5
Accessible, easy to use, but standard storage could increase

What is our primary use case?

I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.

What is most valuable?

The most valuable features I have found to be accessibility and ease of use.

What needs improvement?

The solution could improve by being more secure and having more storage.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dropbox is scalable.

What other advice do I have?

There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very…

What is our primary use case?

I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.

What is most valuable?

The most valuable features I have found to be accessibility and ease of use.

What needs improvement?

The solution could improve by being more secure and having more storage.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dropbox is scalable.

What other advice do I have?

There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very useful option.

I rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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