Manager at a tech services company with 501-1,000 employees
Real User
Free, easy to use, and scalable
Pros and Cons
  • "It's very easy to use and quite accessible for everybody."
  • "It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within."

What is our primary use case?

I have used Dropbox on the odd occasion to share files and so on with external parties. For example, I've used it to share big files such as videos and items of that nature. I mainly use it for sharing different types of files and for storage. 

What is most valuable?

The solution is stable.

The performance is good.

It's very easy to use and quite accessible for everybody.

The solution scales well.

The solution is free to use. 

You don't need to install anything.

What needs improvement?

It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within.

For how long have I used the solution?

I've used the solution for a while. It's been five years or longer. 

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What do I think about the stability of the solution?

The solution has been stable over the years. There are no bugs or glitches. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

It's my understanding that the solution scales well. I've never run into any problems. If a user needs to expand their usage, they can do so.

We have about 200 people using it within our company.

How are customer service and support?

I've never dealt with technical support. It has never been necessary, as I've never run into issues. Therefore, I can't speak to how helpful or responsive they are. It's very easy to use. So much so, the average person would not need support services. 

Which solution did I use previously and why did I switch?

We didn't use any other storage solutions before we began using Dropbox.

How was the initial setup?

As a cloud solution, there technically is no installation process you have to go through. You just access it and use it. 

What's my experience with pricing, setup cost, and licensing?

We use the free version of the solution. We don't pay any licensing fees. 

What other advice do I have?

I'm not an IT person, I'm a business person. I'm not overly technical.

I'm a Dropbox end-user and customer. 

I'd rate the solution at an eight out of ten. I've been quite please with its capabilities so far.

I would recommend the solution to other users and companies.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali-Haider - PeerSpot reviewer
System Analyst at PureCS
Real User
A tool that provides users with a good capacity to save and share files
Pros and Cons
  • "The product's initial setup phase was easy."
  • "Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity."

What is our primary use case?

It is just a normal tool for file-sharing purposes and a common platform that allows people to save and access files from different users.

What is most valuable?

The most valuable feature of the solution stems from the user-friendly capacity it provides me to save and share files.

What needs improvement?

Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity.

The solution is expensive and should be made cheaper.

For how long have I used the solution?

I have been using Dropbox for three to four years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven to eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

I use the solution for my personal use cases.

Which solution did I use previously and why did I switch?

I have experience with OneDrive and Google Drive. I moved to Dropbox from some other solutions to test it out.

How was the initial setup?

The product's initial setup phase was easy.

The product's installation phase needs to follow just two or three steps.

The solution is deployed on the cloud.

What about the implementation team?

I managed the product's installation in our company.

What's my experience with pricing, setup cost, and licensing?

I need to pay towards the licensing costs attached to the solution. The solution is expensive.

What other advice do I have?

I recommend the solution to those who plan to use it.

I rate the overall product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Computer Operator at Jtech
Real User
Top 5
Reliable and easy to set up file sharing
Pros and Cons
  • "Dropbox is easy to set up as it doesn't require any installation, just a download."
  • "The price for storage space is a little expensive."

What is our primary use case?

I mainly use Dropbox for file sharing.

What do I think about the stability of the solution?

Dropbox is stable.

What do I think about the scalability of the solution?

Dropbox is scalable.

How was the initial setup?

Dropbox is easy to set up as it doesn't require any installation, just a download.

What's my experience with pricing, setup cost, and licensing?

The price for storage space is a little expensive.

What other advice do I have?

I would recommend Dropbox to others and rate it as seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Octavian Enache - PeerSpot reviewer
Information Security Officer at TBI Bank
Real User
Top 5
Has a simple interface and is straightforward
Pros and Cons
  • "Dropbox has a simple interface, and it's pretty straightforward."
  • "It could be more secure."

What is our primary use case?

I use it for anything from backups to storing information.

What is most valuable?

I like that Dropbox has a simple interface and that it's pretty straightforward.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I've been using Dropbox for more than five years.

What other advice do I have?

I would recommend Dropbox and rate it at eight on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Richard Duggan Pty Ltd
Real User
Top 20
Cloud based, stable, and scalable, but it needs to include more storage
Pros and Cons
  • "The performance is good."
  • "I would like to see more storage included and more lessons on how to optimize it."

What is our primary use case?

I use this solution for sharing files with other people.

What is most valuable?

The performance is good.

I am satisfied with the storage of this solution, but I would like to see more.

What needs improvement?

I would like to see more storage included and more lessons on how to optimize it.

For how long have I used the solution?

I have been using Dropbox for 10 years.

It's a cloud solution, so I am always using the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Dropbox.

What do I think about the scalability of the solution?

It's a scalable solution.

We have anywhere from one to fifty users in our organization who use this solution.

How are customer service and technical support?

I have never contacted technical support.

Which solution did I use previously and why did I switch?

I am also using Google Cloud. I have been using it for approximately three years.

How was the initial setup?

Because it is a cloud-based solution, there is no installation required.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Dropbox a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Analyst at a tech services company with 1,001-5,000 employees
Real User
Easy to use option for Windows users and others
Pros and Cons
  • "I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
  • "Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."

What is most valuable?

Dropbox is easy to use. I installed it on my laptop and I just copy and paste my files into a folder. I can use the Microsoft Office package, like Microsoft Office, Excel, or PowerPoint. I can edit my files easily and all of my coworkers can check them at the same time. It's a really good option for me.

What needs improvement?

I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.

Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.

For how long have I used the solution?

I use Dropbox two or three times a week.

What do I think about the stability of the solution?

I think it is stable. We used Microsoft products like Windows for more than 10 years, in particular Office and Excel, and they are sustainable and we can track them all the time. I think Dropbox is good, too.

What do I think about the scalability of the solution?

In my team, I think more than 10 people are using Dropbox - between 10 and 20.

All of us use it as separate users but we share files. We don't use the professional package.

How was the initial setup?

There is no installation.

Which other solutions did I evaluate?

I evaluated Google Drive.

What other advice do I have?

I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software. 

On a scale of one to ten, Dropbox is not a 10, but I'm not sure it's an eight or nine. For my personal usage, I would say a nine is good.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Research and Teaching Assistant at a university with 1,001-5,000 employees
Real User
Free to use and easy to set up but needs more storage on the freemium tier
Pros and Cons
  • "The initial setup was very easy."
  • "For us, storage is an issue. The free version is too small in terms of the amount of storage on offer."

What is our primary use case?

We primarily use the solution for data storage. I mostly use the solution to share files with others and to share files also with my phone. 

I use the solution both at work and at home.

What is most valuable?

The sharing aspect of the solution is its most valuable aspect. It's very easy to share files across devices and with colleagues.

The initial setup was very easy.

The solution has been very stable so far.

The solution has a tier that is free to use, and therefore it's very good for companies worried about costs.

What needs improvement?

For us, storage is an issue. The free version is too small in terms of the amount of storage on offer. They should make it a bit bigger for those on that tier.

For how long have I used the solution?

We've been using the solution for about five or so years. It's been a while. 

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

While our team of five or six uses the solution frequently, it's my understanding that the solution is widely used throughout the company as well. 

Which solution did I use previously and why did I switch?

I also use Google Drive. I prefer it, actually.

How was the initial setup?

The initial setup was not overly complex or difficult. It's easy. It's very straightforward. A company shouldn't have any issues dealing with the initial implementation.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of the solution. While you can pay more for more storage space, we do not actually use the paid version, and therefore I can't speak to its aspects precisely.

What other advice do I have?

We are just customers and end-users. We don't actually even pay for the product. We have no relationship with Dropbox.

I have the solution deployed on my laptop as well as the cloud. I use it in both places. 

I would likely recommend other users check out Google's option and use that rather than Dropbox.

I'd rate the solution at a seven out of ten overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Partner at Inodev
Real User
Easy to use, stable, and trustworthy with good pricing, but needs better version control and integration user experience
Pros and Cons
  • "One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy."
  • "File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."

What is our primary use case?

We use it for sharing files and folders with our clients. We are using its latest version.

How has it helped my organization?

DropBox aloows us to easily share folders and files with clients. Since is independent, clients that are not in windows can acces the files and sync quite easy.     

What is most valuable?

One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy.

What needs improvement?

File version control can be improved. It generates a lot of conflicts when people are working on the same file. When working simultaneously in the same file, a conflict tends to be generate when both save the file. This is solved by replacing with the latest version but is not automatic.

Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience. The open a excel file using the offlien application you must access the file directly on the folder, so you can't jump from DropBox portal online version to the offline version of the app.

For how long have I used the solution?

We have been using it for at least ten years in our company, but I have been using it for two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have eight users who use this solution. We don't have any plans to increase its usage. We are planning to move to Microsoft SharePoint.

How are customer service and technical support?

We have used their support mostly for billing and licensing.

Which solution did I use previously and why did I switch?

We didn't use any other product previously.

How was the initial setup?

It is a cloud solution, so the setup is easy. The synchronization with the laptops and other devices is also quite good.

What was our ROI?

no exactly tangible, but it's positive.

What's my experience with pricing, setup cost, and licensing?

Its price is quite cheap. It is quite competitive.

You just need to pay for the license. There are no additional costs.

What other advice do I have?

I would recommend this solution for those companies who are not using Office 365.

I would rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.