Dropbox Archived Reviews (More than two years old)

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User
Business Analyst at Digital1st
May 22 2018

What is most valuable?

Work documents are dynamic. As staff work on them, they change. It is important that when a staff member is working with any document, he/she uses the most current version. Dropbox enables this to happen through syncing, which enables updating a document as it is being worked on.

How has it helped my organization?

It ensures all our staff are using the current version of our documents. When a document is updated, the author updates it on his laptop and Dropbox updates the central document in the cloud.

What needs improvement?

Improve the ease of use. Sometimes, occasional users struggle to login again and access documents. This can be very frustrating.
Consultant
Founder / Singapore Web Hosting / Domain Name Registration / Enterprise Exchange at a tech services company with 1-10 employees
Nov 06 2017

What do you think of Dropbox?

What is most valuable?

File syncing is the most valuable feature. I use it every day to sync files across to the cloud.

How has it helped my organization?

Dropbox Busines allows me to sync important work related files across multiple devices, which is important for collaboration.

What needs improvement?

The connectivity and start-up need improvement. Sometimes, it takes a while to start Dropbox services and files are not synced.

For how long have I used the solution?

I have used Dropbox for four to five years.

What was my experience with deployment of the solution?

Yes, sometime it may have issue while connecting from China

What do I think about the stability of the solution?

So far, we have encountered an outage once about three years ago.

What do I think about the

Find out what your peers are saying about Dropbox, SmartVault, Zoolz and others in Cloud Storage. Updated: August 2020.
430,223 professionals have used our research since 2012.
Vendor
Engineer (Non IT) at a construction company with 51-200 employees
Jun 29 2017

What do you think of Dropbox?

What is most valuable?

Dropbox is a very easy-to-use site that allows me to save files to the cloud for retrieval from almost any device (laptop, iPhone, iPad, etc...). It has come in very handy on multiple occasions.

What needs improvement?

The only thing I have had trouble with is the ability to share files. The recipients of my requests have had difficulty accessing the files.
Real User
Senior Consultant at Unify Square
Jun 22 2017

What is most valuable?

Dropbox is a file hosting service (cloud storage and file-syncing services). Its strong points are 1) Availability of dedicated Apps on any kind of O.S. 2) seamless sync 3) file versioning

How has it helped my organization?

I use Dropbox as a personal productivity tool, to always have critical information available using a browser or working on the local copy of the contents. The versioning feature enabled me to recover… more»

What needs improvement?

2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers) Some additional features related to photo and video are not interesting for me… more»

What's my experience with pricing, setup cost, and licensing?

A bigger discount for existing users would be appreciated

Which solution did I use previously and why did I switch?

Onedrive (previously SkyDrive) was my favorite but some features that I am used to are not available

Which other solutions did I evaluate?

Onedrive, Gdrive and EverNote. I use all of them along with Dropbox, but the latter is my main Cloud storage option.
Vendor
Regional Manager APAC at a tech vendor with 51-200 employees
Jun 08 2017

What is most valuable?

Dropbox is very easy to use in a team environment. It is also great when sharing data with external parties. The small business version gave us ample capacity.

How has it helped my organization?

With Dropbox, team members around the world have access to up-to-date content.

What needs improvement?

* Price * Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content.

What's my experience with pricing, setup cost, and licensing?

Given the price and limitations, there are more competitive options available.

Which solution did I use previously and why did I switch?

We actually switched away from Dropbox to OneDrive though Office365.

What other advice do I have?

Dropbox has some excellent features. Some of its contraints are not exclusive to Dropbox. Given the options available these days, Dropbox for business is overpriced.

Which other solutions did I evaluate?

We did not evaluate other options. At the time, Dropbox was recommended by peers and it appeared to be the most compelling option.
Vendor
Marketing Campaign Manager at a tech vendor with 501-1,000 employees
Jun 07 2017

What is most valuable?

The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them among myself and my team.

How has it helped my organization?

This product has enabled my team to collaborate more efficiently on projects. We have had to review lots of large files for events and other large-scale projects; Dropbox has provided an easy way to… more»

What needs improvement?

At times, the sync feature can take a while if a lot of files are updating. I also find it a little hard to organize my Dropbox folders on my mobile device.

What's my experience with pricing, setup cost, and licensing?

Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable. The amount of storage given at each level has always been plentiful.

Which solution did I use previously and why did I switch?

I do not remember life before Dropbox.

What other advice do I have?

It is very easy to implement and scale across SMBs. I would recommend getting your files organized and taking the time to upload them. If you have a lot of large files to load, you should give… more»
Vendor
CEO at a computer software company with 51-200 employees
Feb 28 2016

What is most valuable?

The ability to share files across the world with business partners, family and friends is the most valuable feature. I learned of Dropbox from a friend after an adventure zip lining. Ever since I had used it for personal collaboration and file sharing and pictures that we wouldn't want to post on Facebook.

What needs improvement?

Shared folders count against your total storage space. So I have had to delete multiple libraries in order to receive a share. Finding and sharing links to files and libraries are often a pain to find and manage. Dealing with permissions are an issue. Sometimes we need to find a person's email address. Some people use three to four different emails. Someone added me to a library via email, but… more»

Which other solutions did I evaluate?

A year or two back, we were upgrading a Customer Relations Management (CRM) database system. The database is heavily used among 8,000+ employees and was severely lagging in response times. This means longer times on phones with clients and a lower satisfaction rating with both employee and client. So we upgraded the main database to a massive IBM K series Power running AIX. But now the SAN was the… more»
PatrickCiPaaS
Real User
Senior Technical Product Marketing Manager at SnapLogic
Feb 01 2015

What do you think of Dropbox?

Valuable Features:

Dropbox has been incredibly reliable in real time from any device at any time I need files. I saved an incredible amount of productivity using Dropbox for both personal and professional pursuits. It does an automatic backup of files as you're working on them so I've never lost significant data.

Use of Solution:

1.5 years

Other Advice:

In one case, when my phone was stolen, I was able to locate it because the person who ended up with the phone was taking pictures that linked to my Camera Uploads.
Vendor
Senior Manager of Infrastructure at a tech company with 10,001+ employees
Apr 03 2013

What do you think of Dropbox?

Valuable Features:

Easy to use - Flexible - Available for almost all platforms Only recommended for End Users (Domestics)

Room for Improvement:

Unsecure - Poor app support

Other Advice:

Dropbox is the easy to use tool by default available for almost all platforms, the only Cons is the unsecure code. Many of my homeusers customers love this service. But they don´t realize about the secuty issues reported in the past.
Vendor
Student at a university with 501-1,000 employees
Mar 12 2013

What do you think of Dropbox?

Valuable Features:

Easy to use. Like the mobile app. Sync is fast. Secured.

Room for Improvement:

More free space needs to be provided. Shared users should not be allowed to delete files. Recovery system for deleted files.
Vendor
Marketing with 51-200 employees
Jan 25 2013

What do you think of Dropbox?

Valuable Features:

Easy to set up, easy to use

Room for Improvement:

Limited space on free plan, pay plan a little pricey
Vendor
General Manager at a university with 501-1,000 employees
Aug 27 2012

What do you think of Dropbox?

Valuable Features:

Very easy to use. Gain access from numerous devices. Very high availability.

Room for Improvement:

Not sure about security, I'm cautious. Do not store any sensitive data.
Consultant
Infrastructure Expert at a tech services company with 1,001-5,000 employees
Jul 20 2012

What is most valuable?

- You can increase your storage amount with referrals (there is a way to cheat the system as well to expedite that process) to a maximum of I believe 18 or 25GB with - Competitive pricing for enterprise solutions, which are 100, 200 and 500GB solutions. - Team collaboration storage solutions with options starting at 1TB. - 99.9% Uptime (I have never personally lost any files or not been able to… more»

What needs improvement?

- Starts you out at 2GB, which is paltry compared to most other offerings. - There is a cap to the amount you can increase to on a free plan.While I admit that the privacy issues that came up a while back (six months to a year ago) gave me cause for concern, Dropbox rectified the issue in their EULA and were extremely transparent with their customer base, which I believe is an excellent business… more»

What other advice do I have?

I've been using Dropbox almost consistently since it's inception. I've tried and used (still use some) other services out there, and found the only others with comparable features are SkyDrive (they start you out at 7GB compared to 2GB (I still have my 25GB from being a beta tester!)) and Google Drive (which starts you out at 5GB). Dropbox trumps both of these with it's superior support and… more»
Vendor
Marketing at a marketing services firm with 51-200 employees
Jul 17 2012

What is most valuable?

While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service… more»

What needs improvement?

There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a… more»

What other advice do I have?

With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.
Consultant
Project Manager at a consultancy with 51-200 employees
Jun 26 2012

What do you think of Dropbox?

Valuable Features:

Dropbox is a cloud storage platfrom that I have been using since its launch. Dropbox is an outstanding platform that offers users the following pros: *2 GB of free storage *Easy, quick download and installation *iOS and Android mobile applications *Capability of storing multiple forms of media

Room for Improvement:

The only con to Dropbox is now there is a competitive platform, Google Drive, that offers users 5 GB of free storage and syncing capability with other Google services. "

What is Dropbox?

Dropbox provides cloud-based file syncing, sharing, and storage. It specializes in helping large-scale businesses stay organized and productive while protecting the integrity of sensitive information with enterprise-level security. Dropbox is a valuable solution for businesses looking to simplify communication, safeguard information, and improve collaboration. Dropbox's platform provides a user-friendly, real-time sharing and storage solution for large businesses. The company's enterprise-level service plan includes 256-bit AES and SSL encryption, an optional two-step verification process, and optional mobile passcodes, which provide tight security to protect sensitive information. Dropbox uniquely offers a remote wipe feature, which allows businesses to keep data safe when an employee leaves the company or a computer is lost. Dropbox stands out from the competition by offering businesses expanded storage, unlimited file recovery and versioning, and control over sharing permissions. Additionally, Dropbox provides businesses with team management solutions, including device and location tracking, login tracking, detailed user management options for administrators, and centralized billing. Collaboration between team members is further simplified with the addition of various Dropbox apps that allow advanced functionality such as document editing, CRM, and e-signatures. Dropbox has become one of the most popular business tools, entrusted by 97 percent of all Fortune 500 companies. Before implementing Dropbox, global apparel merchandiser BCBGMAXAZRIA was struggling to structure communication and increase company-wide efficiency, which resulted in the need for increased staff hours and expenses. Since choosing Dropbox as its cloud-based sharing and storage solution, BCBGMAXAZRIA has been able to restructure its file sharing and collaboration streams in every department. As a result, BCBGMAXAZRIA is able to boost efficiency, reduce expenses, and protect its information throughout all 550 locations. Review more of the top Cloud Storage Solutions with our SmartAdvisor.

Dropbox customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab

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