There is room for improvement in the reporting aspect of Druva Phoenix. It took some time and effort to figure out how to generate the specific reports we needed, and that could be made more user-friendly.

Druva Phoenix should include a few reporting features that it doesn't provide currently. Druva Phoenix provides very few preconfigured reports. We do not have the option to get ad hoc reports.

Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern.

The price is always one of those things that you always look to just improve if you're a not-for-profit organization. We're always looking at lowering costs. They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost.

I’m not at the point where I can really talk about what needs improvement. Maybe after another year or so. Although, sometimes there is a restriction with the number of OS platforms that this solution supports. That can be constrained because naturally, not every solution supports older or outdated versions.

We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well. In terms of other features I’d like to see, I’ll be able to say more in around a year after I use it a little longer.