Duo Security Reviews

Duo Security is the #3 ranked solution of our top Authentication Systems tools. It's rated 3.7 out of 5 stars, and is most commonly compared to Yubico YubiKey - Duo Security vs Yubico YubiKey

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Real User
Technical Specialities at a tech services company with 201-500 employees
Sep 09 2020

What is most valuable?

I only tested Duo Security with FortiGate. Due to COVID, I have not had the time to do broader testing with other products and services. Because of limited testing, I do not know about what will be most valuable in this product when it is used in different situations over time, but Duo is a… more »

What needs improvement?

I think that the dashboard needs to be improved. Duo Security is a cloud-based product. Most of the security technicians in India that we work with want a security product in-house for their main data center security solution. Because it is possible to integrate Duo Security with cloud-based… more »

What's my experience with pricing, setup cost, and licensing?

I have not yet needed to purchase the product yet as we are just in the stages of trying it out. There are a certain number of licenses we can use for free during this period. I do not know about the pricing and I am not doing the financial analysis so do not know about the pricing. Other teams will… more »

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Duo Security as a six-point-five. If I have to choose a whole number it is more of a six. I have not tested all the features extensively, so I do not know how they scale. I work on generic RSA products, so I know… more »
Consultant
VP of Product at a tech services company with 11-50 employees
Nov 28 2019

What is most valuable?

The most valuable aspect is the authentication and the SSO. They also focus on MFA, which is the multi-factor authentication. They are doing this very well.

What needs improvement?

Improving coverage of different solutions and on-premise residents would make a difference. It would help if you could deploy on-premises, and not only with the cloud. Connection with an active directory requires something on-premises and… more »

What's my experience with pricing, setup cost, and licensing?

Pricing of the product is reasonable.

What other advice do I have?

I would rate this product a six out of 10.

Which other solutions did I evaluate?

We checked other options but because of the stability of the product and the length of time it's been on the market, we chose Duo Security. The things you need to weigh up are the size of the company, stability, and price.
Find out what your peers are saying about Cisco, RSA, Fortinet and others in Authentication Systems. Updated: September 2020.
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Real User
IT Security Analyst with 5,001-10,000 employees
Apr 19 2019

What is most valuable?

The feature that we find most valuable is Duo's ability to provide MFA via mechanisms that do not require a smartphone. We have many users who either refuse or are unable to use a smartphone. Buying them hardware tokens is out of the question, as well. The availability of mechanisms that can achieve MFA, but do not rely on either of those two supplementary elements, is critical for our user… more »

How has it helped my organization?

By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing.

What needs improvement?

Reducing or eliminating the "telephony credits" system used by Duo would be great. I recognize that they are meant to provide transparency around the cost of using what is supposed to be a limited-use feature set, but I would just rather have the ability to use unlimited telephony and roll that cost into the annual subscription.

What is Duo Security?

Cloud-based user authentication vendor: authenticate with your phone, Duo mobile app, landline, or tokens with or without an internet connection
Duo Security customers
Threadless, Yelp, Etsy, Eventbrite
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