DX Infrastructure Manager Pros and Cons

DX Infrastructure Manager Pros

AM
reviewer1363779
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees
Great out-of-the-box capability.
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KN
Kc Njokuoma
Implementation/Delivery at a tech services company with 51-200 employees
It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network.
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KN
reviewer1395900
Techincal Support at a tech services company with 51-200 employees
One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming.
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DX Infrastructure Manager Cons

AM
reviewer1363779
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees
The company has not kept pace with developments.
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KN
Kc Njokuoma
Implementation/Delivery at a tech services company with 51-200 employees
There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want.
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KN
reviewer1395900
Techincal Support at a tech services company with 51-200 employees
The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned.
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Learn what your peers think about DX Infrastructure Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
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