DX Infrastructure Manager Room for Improvement

Kc Njokuoma
Implementation/Delivery at a tech services company with 51-200 employees
One issue I'm having with CA now is the complexity of the solution. They have APM now, Application Performance Manager, as part of it. I think they are still trying to understand how the application works. In terms of deployment, it's not straightforward. We are having issues with that. APM is not really user-friendly, in terms of the dashboard. People want to see a dashboard on the screen, to understand in real-time what is happening. Also, there is something a customer requested from us. They wanted to know if we could manipulate the script to do the following. If an alarm is sent by the product they want to see it scrolling on the NOC monitor, instead of them having to click it. There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want. View full review »
Avijit Chakraborty
Consultant at Tata Consultancy Services
Reporting capability can be improved especially when it comes to availability. Additionally, automatic baselines can help reduce the count of alerts. View full review »
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