DX Performance Management Reviews

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Real User
Network Specialist
Jul 23 2018

What is most valuable?

The metrics that it's able to track and that it's able to trend, Keep in mind, because we have not updated, it's to the point where I've got to build a complete separate system with the latest… more»

How has it helped my organization?

One of the ways this product has improved things would be disk space. Since it is monitoring a lot of our infrastructure, I can get it to run a report showing, for instance, what root drives are in… more»

What needs improvement?

This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now. I don't know what… more»

What's my experience with pricing, setup cost, and licensing?

I believe the product's pricing is a good value at this point. We're currently trying to internally evaluate everything that we use. It's moot in that it falls under the same umbrella that Spectrum… more»

Which solution did I use previously and why did I switch?

We did not have anything previously, except maybe something along the lines of the free MRTG. But previous to that, we were on a Unix-based system. The biggest thing is trying to tie them all into a… more»

What other advice do I have?

I would give Performance Management an eight out of 10, and I might even move that to a nine after I've had a chance to upgrade it to the two or more years' worth of features that have probably been… more»
Consultant
Senior Consultant at a tech services company with 10,001+ employees
Dec 12 2018

What is most valuable?

For us, the multi-tenancy is very important, of course. The scalability is also important because we have customers in the system with only a small number of devices, say, 50, but we also have… more»

How has it helped my organization?

The first-line operators, who are sitting in front of the monitoring consoles can easily see if a problem is related to a customer location or to the complete customer network. It's very easy to see… more»

What needs improvement?

Every product has room for improvement. It could be a little easier to integrate new metrics.

What's my experience with pricing, setup cost, and licensing?

I like the licensing model because it's device-based. It makes it easier for us, as a managed service provider, to bill our customers. We are paid per device and the license per device makes it easy… more»

Which solution did I use previously and why did I switch?

Before this solution, CA didn't have an equivalent solution and we used open-source solutions. But the capabilities weren't there in the open-source solutions. With this solution, we reduced about 15… more»

What other advice do I have?

You have to think about what you want to capture. You can capture a lot of things, but you have to make sure you capture only the things you need. We have had situations where a customer has said, "We… more»
Learn what your peers think about DX Performance Management. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.
Consultant
ITSM consultant at a tech services company
Jun 25 2019

What is most valuable?

One feature I like about CA Performance Management is the certification of the devices. This solution is very functional, but it's not suitable for medium and small customers, which is the case in most of the markets in Europe. There are a few huge customers, but most of them are taken directly by… more»

How has it helped my organization?

The CA Performance Management solution wasn't suitable for our small company and it was not easy to install. The requirements you need to install it are really high and many customers are complaining about it. After using it for a while, we've decided not to continue using it and moved to a… more»

What needs improvement?

It is a very good tool but I don't think it is suitable for the European market right now. Huge customers might benefit from using it as most of their customers are directly managed by the vendor and not by partners or freelancers. An improvement would be to reduce the footprint of the installation… more»

What other advice do I have?

CA Performance Management is a solution with different models but the requirements for the basics that you need to install it, are huge. This is not a good solution for small or medium-sized customers. I rate this product a six out of ten.

Articles

User Assessments By Topic About DX Performance Management

Learn what your peers think about DX Performance Management. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.

DX Performance Management Questions

What is DX Performance Management?

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Also known as
CA Performance Management
DX Performance Management customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG