DX Spectrum Benefits
DC
reviewer1897431
Senior Network Engineer at a healthcare company with 10,001+ employees
DX Spectrum has helped out our organization keep us aware of anything that's down and overall visibility. The previous package of software that we had was not the best, DX Spectrum is an improvement because sometimes we wouldn't get any notifications at all, and now we receive much everything.
View full review »CL
Calvin Lane
InfoVista Engineer at a tech vendor with 1,001-5,000 employees
An organization using DX Spectrum is more easily able to understand the root cause when something happens in its environment. The tool gives you the ability to correlate all the alarms from different devices and areas. You can pull the information together and you have a really good picture of what might have caused the problem, and what you can do to prevent it from happening the next time. That's a huge benefit.
It also reduces the amount of time it takes to troubleshoot a problem.
View full review »UW
Uwe Wächter
Senior Consultant at a tech services company with 10,001+ employees
The visualization of the network topology is very good. The network operation guys get a much better understanding of the topology of the network. When something fails, it is easy to see who are the neighbors of the devices and what is impacted. This respective correlation is very helpful in limiting or pinpointing a problem.
View full review »Buyer's Guide
DX Spectrum
April 2024
Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,995 professionals have used our research since 2012.
NR
Nuno
Solution Architect at Infosys
The companies in which I have deployed this solution have benefited in several ways. From the technical perspective, they have a clear picture of their monitored systems and their dependencies. From the business perspective, they have improved MTTR significantly, creating an elevated ROI ratio.
View full review »
it_user558423
Manager IT at New York Presbyterian Hospital
Its ability to alert us on network issues before they become critical is a great benefit. For example, say one of the power supplies on a device that has more than one goes down. Spectrum alerts us so we're aware of it, we can go and take care of the issue. If there are temperature issues, like if closets are hot, or something happens in the data closet, we are forewarned that there could be an issue happening. We can go and address it before anything happens.
The latest release I think is 10.2, and that may still be in beta right now, but we're on the newest version of the software. I don't necessarily know if there's anything in the latest release that has helped us, because we've been using Spectrum for about 5 years now. All the new releases do have their own advantages. I just don't know if we're leveraging any of those in relation to the latest release.
View full review »it_user558627
Senior Enterprise Operations Manager at a individual & family service with 10,001+ employees
It allows us to resolve issues faster when they occur in our environment. We're able to easily detect and alert when something goes down almost right away. We can be more proactive, and we're trying to reduce the number of incidents that our users experience. The graphical user interface has improved, so it makes it easier for our technical team to use it. It is a little easier than Spectrum was five years ago.
View full review »SW
Stuart Weenig
Senior NMS Architect at a energy/utilities company with 1,001-5,000 employees
Spectrum is heavily loaded with alarm configuration, so it can detect whenever things go wrong. Things that I didn't even know could go wrong on my network. It picks up on those. I have integrated it into my ITIL management, incident management, change management, and problem management systems, so it feeds right in to my existing processes.
View full review »JS
John Simpkins
Network Systems Integration Engineer at University of Michigan Health System
It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition.
View full review »RK
itarchit489981
IT Architect at a comms service provider with 10,001+ employees
We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization.
We were also able to standardize by cross-learning from all teams on how we should configure the monitored elements, align the configuration of the monitoring application, and use the solution such that it created a common understanding of the best practices.
By implementing the automatic service incident, a very strong closed loop is created in the monitoring of the domains.
LG
Luis Miguel Goez Mora
Big Data Architect en Seguros SURA at a insurance company with 1,001-5,000 employees
By using event rules and procedures, we got an improved event management process. CA Spectrum is very useful for event handling and brings us a robust “manager of managers” console.
View full review »it_user353325
Senior Software Engineer at a comms service provider with 1,001-5,000 employees
It met a really critical need inside of my company because just before I was hired, they had about a two-day outage in one of their data centers. They didn't really understand the scope of the outage because they lacked in their existing monitoring environment the ability to see the topology of the network. They thought they were fixing the problem over here for a couple of days until they finally realized, oops, they probably really made it worse. So that is one of the key things that Spectrum brings to the table, that ability to do vault isolation, and alarm suppression, and more quickly find and focus on the area that needs to be fixed.
View full review »it_user778728
Senior Systems Engineer at GEICO
Again, that's a little tough because we aren't using it to it's full potential right now. We're hoping for greater visibility into our network, not just for us but for our customers as well.
it_user516528
OSS Manager at Telefónica UK / O2
The REST API work has allowed us to fully automate our deployment process, user creation, exception reporting, and much more.
The device support is very comprehensive and vendor agnostic. Device certifications are added almost quarterly or more frequently. This allows us to use Spectrum to manage new devices.
CA Spectrum is a good for network management (CMDB). While not a CMDB in it's own right, it is a good tool to use as the source of data for what is being monitored. Once Spectrum has the devices discovered, you get a lot of additional information such as software versions, serial numbers, interface info, module info, etc.
We also feed all of our alarms to it. You can feed traps/alarms from all over the place into Spectrum for that 'single pane of glass' functionality.
View full review »it_user643890
Enterprise Systems Management (ESM) Engineer at a tech company with 10,001+ employees
A good example would be our world map. This organization is international. We built a zoom-able world map in Spectrum depicting every company site in every nation and US state. The maps provide a true “at a glance” view of issues across company sites. Roll-up is user-definable. The maps are also very popular with visitors and customers since they are attractive and it is obvious at a glance what they depict. The fact that Spectrum provides the ability to build and link these maps is a real plus.
View full review »it_user558132
Application Performance Analysis/Migration Engineer at a tech services company with 1,001-5,000 employees
It provides us complete visibility into both company networks with one tool, which we didn't have.
View full review »it_user558375
Lead Network Performance Engineer - Engineering Performance Services at a retailer with 10,001+ employees
We have removed all the duplicate tickets from our ticketing system. For example, if we have a store that is down, we get 20 tickets. Through CA Spectrum we are down to 1. So in the long term what we've done is less tickets, less people, more savings, etc.
With the latest release, the greatest benefit is the Checkpoint feature as we can now map and check for all the checkpoint connections. That's the biggest benefit to us.
View full review »it_user37836
Director - Enterprise Technical Computing at a manufacturing company with 1,001-5,000 employees
CA Spectrum helps our organization improve network service levels. With the help of Spectrum’s integrated automated fault management & fault isolation features, it helped us reduce MTTR by 50% and costs as well.
View full review »it_user558357
Chief Of Staff at Aig
This tool makes it more transparent to the customers. They can be alerted and be proactive based on the data we are getting.
View full review »GP
Greg Plante
Senior Network Analyst at a transportation company with 201-500 employees
We were able to monitor their entire network infrastructure and receive valuable alerting in a timely fashion so that we could react to any instances when there were down devices.
View full review »it_user778554
Systems Engineer at Charter Communications, Inc.
It drives topology based views. It gives us network visualization, and lets us detect faults.
View full review »LG
Luis Miguel Goez Mora
Big Data Architect en Seguros SURA at a insurance company with 1,001-5,000 employees
Using event rules and procedures, we improved our event management process. CA Spectrum is very useful for event handling and offers a robust manager of managers console.
View full review »FB
Fritz Buetikofer
Senior IT Manager at a university with 5,001-10,000 employees
Thanks to Spectrum, we are able to monitor (and send out alarms for) our whole IT infrastructure 7/24 without having more than a minimal number of technical persons.
View full review »it_user572898
Software Engineer at Charter Communications, Inc.
When I started working, we only had 35,000 devices in there. Because of the scalability and all that, we have over 100,000 in Spectrum right now. All of them are SNMP managed.
We have a DR site. We are testing the latest release right now. In our production, we have 9.3.3 and it's running good. With our requirements as they are expanding, for example, one of the issues that we have is the global collection, the real-time global collections. For example, let’s say, just the southwest region has 15,000 devices, and that group wants to have interface global collection; that's going to be over 300,000-400,000 interfaces, and they wanted real-time interfaces. That really bogs down the database, so we are looking at 10.1. In there, the scalability is going to improve a lot with that.
View full review »it_user558144
Senior System Engineer at Northwell health
It’s given us a faster response time. It’s been able to pick up things before end users call about them. It provides us with a lot of extra information about how the network health is.
In the latest release, they've added 64-bit performance. They've added several enhancements to integrate with other products. It's compatible with other products, and it gives us more information that way.
View full review »it_user778845
IT Manager at a manufacturing company with 10,001+ employees
We see events that we would not typically see. Thus, it helps us find things that we may not have known were wrong. It creates transparency and makes everything work by being more transparent.
View full review »it_user558300
Senior Service Delivery Analyst at a retailer with 10,001+ employees
The way our network is structured, CA Spectrum seems to be able to deal with problems that we have coming up in real time. There are parts of the product we are still not using yet because we are still kind of green, so I know there is more that it can do; but right now it's the fault management side of things.
View full review »it_user353238
Enterprise Development Manager at a insurance company with 1,001-5,000 employees
It's beneficial because we can actually look at alarms and events. We can control those alarms and events, and provide them to our towers or silos. Also support -- it's an essential depository for traps, SSMP, network systems, and applications.
View full review »RH
Randall Hinds
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
This tool provides excellent Fault Domain isolation when properly instrumented and configured, allowing quick action on links/routers/switches/etc.
View full review »it_user558123
Sr. Monitoring Engineer at a tech services company with 10,001+ employees
We are using Spectrum as a conduit for other tools. For instance, we are bringing in SystemEDGE to send traps. We are going to use that to replace NSM, which is an old tool that is not supported by CA anymore. This is our replacement for auto-ticketing, and things of that nature.
When I joined the company a few years ago, they were looking for significant ways in which we could reduce incident tickets, severity tickets, with the different severities, to monitor the duration and improve repair time. With the implementation of the “shallow water” approach, we've been able to significantly cut down on the number and duration of outages and the number of severities in all the categories.
The biggest benefit is really getting away from Java, because of the way Java is a tool that needs to be updated all the time. We found a lot of issues with users not being able to log in because the Java version on their PC got updated and is no longer compatible with Spectrum. Getting away from Java was a nice touch. We'll be integrating UIM, and we're probably going to be putting PM into Spectrum, as well. We will be integrating all those into that particular tool. I like that aspect, as well.
View full review »it_user378384
Solution Architect EMS Practice at a tech services company with 10,001+ employees
CA Spectrum helps our organization improve network service levels. With the help of Spectrum’s integrated automated fault management & fault isolation features, it helped us reduce MTTR by 50% and costs as well.
View full review »it_user778524
Director IT at CNO Financial Group, Inc.
It is mainly trying to avoid disasters that might be coming, especially with service degradation.
It has improved the way our organization has functioned over the last 10 years. It has had some positive impacts.
it_user778590
Network Tools Engineer at a manufacturing company with 10,001+ employees
One of the improvements is that we have a reliable inventory. Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is and because of that we're confident in the reporting we get. We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate. It's very strong.
it_user558489
Associate UEM Technologist at Sheetz inc
It helped, basically, because we are working on root cause analysis. If we were to have outages, we really didn't know what the problem was, we just knew we had a server down. With Spectrum, we can do a root cause analysis by building topologies and we can actually tell you what port went bad on what device. Instead of just knowing that the device went down, we can know why it went down and exactly what happened.
View full review »DM
Marais David
Network Manager at SMA
Good vision of devices problems
View full review »it_user778884
Communication Systems Analyst at a healthcare company with 10,001+ employees
The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it.
It's improved things because we know when something's down and we know when something needs to be taken care of and when not.
View full review »DZ
Daniel Alejandro Zuleta Zahr
Developer at a tech services company with 11-50 employees
Reduces the false positives, by creating our own business logic with the Event Configuration.
Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring.
View full review »it_user558009
Monitoring Engineer at Interval International
It consolidates all of the traps, alarms, and issues that arise from any device or network equipment, to a central location. This makes it really easy to find problems that arise, narrow down their source, and then escalate to the right people to fix them.
Everything being centrally located in one infrastructure management tool allows anyone anywhere, between the IT help desk, to Windows teams, Unix teams, or the network team to see exactly what devices are causing the issue, as well as the severity of those issues. They can then prioritize and work on those issues that need to be worked first, allowing them to manage their time in terms of what they're working on.
View full review »it_user510261
Services Consultant at a financial services firm with 501-1,000 employees
With CA Spectrum, we are now able to monitor more proactively network assets, reduce the total downtime of these and prevent money from being lost for device stoppages. The tool also gave us an event integrator for all other solutions, including non-CA solutions, forming a consolidated view of all information sent. From customized polices, we can standardize device nomenclature, facilitating the opening of external tickets and improve tracking them.
View full review »it_user354864
Tier 3 Technical Support Engineer with 1,001-5,000 employees
It allows us to respond to network events, and we have a surveillance department that monitors all these inbound reports and we can get people dispatched right away.
View full review »it_user778746
Senior Enterprise Monitoring Engineer at a tech services company with 501-1,000 employees
Since I put this solution in, over the last five years, we have actually reduced the number of alerts that go out and wake people up in the middle of the night by 70%.
View full review »BA
Programm0ef8
Programmer at a healthcare company with 10,001+ employees
I am fairly new to the product end of the solution. We have not utilized it to its full capabilities yet. I think we are still trying to figure out how to get the most out of it.
View full review »
Umair (Abu Mohaymin) Akhlaque
Enterprise Solutions & Services Head at Duroob Technologies
It helps our customer in managing the events , correlations & creation of auto tickets with CA Service Desk. Eventually it helps customer in automation.
View full review »it_user558537
Head IT Operations at ICBC Argentina
With Spectrum, we are implementing a unified monitoring system. We have also purchased CA APM and Agile Central to complement Spectrum and have an ambitious plan to integrate these systems. This will increase the effectiveness of the IT department and will give us the comprehensive view we want to make better decisions that support our business needs.
View full review »it_user558102
Senior Manager at Allscripts
It gives us a visual representation of what's going on in the network. It hasn't helped me personally but it has helped the network. We haven't moved on to the latest version yet but integration with UIM will be one of it's benefits.
View full review »it_user558063
Network Engineer at a tech services company with 10,001+ employees
As a user of it, it's been fantastic just because it does so many things all in one configuration section. The alarms monitoring of the correlation of events is valuable. It’s been a great experience.
View full review »it_user394989
TEM Engineer at a tech services company with 10,001+ employees
CA Spectrum allowed our client, a Tier 1 TELCO, to manage their E2E network infrastructure. The distributed architecture and eHealth integrations enabled a powerful solution for providing Hosted Managed Services to an Enterprise customer. It proactively monitored Enterprise: GMPLS, IPVPN, ISDN, LTE and Leased Line services against set SLAs and maintained a top quality of service.
The easy integration of topology views to a web portal allowed the client to expose actual real time performance and health status of enterprise infra setups. This greatly benefited the client by providing a "wow" factor to their consumers/customers.
View full review »JE
Joao Evangelista
Presales Consultant at a tech consulting company with 501-1,000 employees
It allowed us to move from an open-source solution using six servers to an enterprise solution using two servers to monitor the same number of elements. Also, of course, the product offered a lot of features ready to use that we didn’t have before.
View full review »it_user404031
Global Network Operations Engineer at a tech services company with 1,001-5,000 employees
CA Spectrum is an important tool for our organization in that it manages loads of server capacity in a single platform and deploys different kinds of windows for device management, database storage, graphical representation of devices, and highlights fail-overs in realtime.
View full review »it_user351225
Principle Engineer at a media company with 10,001+ employees
It gives us insight in to our overall network communication, and it has joined groups together within our company to share information.
View full review »it_user558210
Systems Architect at a transportation company with 1,001-5,000 employees
This solution provides critical data to our network engineers about performance of our infrastructure.
View full review »it_user558237
Capacity Planning at a healthcare company with 10,001+ employees
It allows us to manage alerts, schedule downtime and maintenance, as well as triage documentation for our support teams.
View full review »it_user215913
Network Engineer at a healthcare company with 1,001-5,000 employees
Before this product we used a simple product that just used ping to verify devices were up.
View full review »it_user191448
Senior Technical Analyst at a retailer with 1,001-5,000 employees
0% outage and I have a detailed view of root cause analysis for any unavailability of the servers/network/applications.
View full review »it_user128562
Senior Network Support Analyst with 1,001-5,000 employees
CA Spectrum enables us to have an overall view of the state of our network. We are able to view device health and be notified of issues prior to the user reporting a fault.
View full review »
CC
reviewer1176900
IT director at a tech services company with 11-50 employees
The benefit of Spectrum is its advanced connection capabilities and user-friendly interface, which engineers find easy to navigate.
View full review »it_user778827
Network Engineer at Aerospace Corporation
If we can be proactive, we maintain maximum uptime of our network infrastructure. It allows us to address issues before they take a network down, for example.
it_user197100
IT Analyst / Technical Manager at a tech services company with 10,001+ employees
The response detection of an incident was very low, that is, I could work more efficiently and effectively in my incident management. Many times, the customer did not even notice the unavailability of the service.
View full review »it_user392508
Senior Software Engineer with 10,001+ employees
- It has a highly scalable architecture that is designed to ensure accommodation of the growing network setup for our client.
- The improvised fault management reduces the time to detect faults and to get required teams to address issues by email or ticket.
it_user293970
Solution Architect at a tech services company with 51-200 employees
Not from my organization, but for our customers. They managed to monitor their infrastructure at a deeper level, more detailed and technical specific view (NOC-like and NOC-compliant features), and of course at different levels (IT management, IT operational etc.). Also, by integrating with other products like CA Unified Infrastructure Management or CA Service Desk Manager, you can achieve a greater value.
View full review »SO
Scotty Orr
Advanced Solutions - Sr. Strategy Advisor at GDT - General Datatech
The Spectrum tool improved our network assurance levels for our business units. However, the CA Technologies sales team destroyed their relationship with our business units.
View full review »FS
Fabio Andre M. Sant' Anna
Consultant at a tech services company with 501-1,000 employees
I work in a data center with more than 2000 assets to be monitored. We were able to clearly identify the root cause of incidents visually and with specimen alerts with the topology design.
View full review »it_user558534
IT Planning And Control at ICBC Argentina
Spectrum has given us the agility to solve problems faster. We are able to search our infrastructure so that we can isolate the problem and solve it fast. The first thing customers see when they enter the bank lobby is the ATM, so it's important that they be working properly.
The greatest benefit from the most recent release has come from redesigned dashboards. They make it easier for our technicians to discover faults and configure alarms that describe the problem in a clear manner. This allows us to go deeper into the zone or the equipment and isolate the problem. That is a real benefit for us.
View full review »it_user492783
Monitoring Consultant at a financial services firm with 1,001-5,000 employees
Besides the technical benefits described, CA UIM and CA Spectrum were the key factors in increasing the SLA from the IT environment to 99.99%, from the 99.5% achieved without CA solutions. This achievement completely changed the way how LoBs see and recognize IT as their partners, avoiding the blame game and finger-pointing. After improving the SLA metrics, the next step was to get closer to the LoBs and provide relevant dashboards, punting together business views and emphasizing how it is related to IT, and vice versa.
After several weeks, this partnership and closer communication between IT and LoBs resulted in some dependency of LoB on UIM dashboards (i.e., every hour executive and tactical dashboards are sent to the senior executives). It is impressive how important it is to be connected with LoBs using simple, visual and intuitive dashboards that remove the roadblocks between IT and the entire organization.
View full review »EP
Edgar Parra
Senior Technical Consultant at The Instillery
It gives you a proactive approach. It is almost like it can foresee what's coming fault-wise speaking, and the key is the proprietary Inductive Modeling Technology that it has that gives it that edge ahead of other products.
View full review »it_user217680
Information Security Manager at a tech services company with 1,001-5,000 employees
Since Spectrum is integrated with our Service Desk, implementation alerts generate a USD request which then fire off notifications to the responsible engineers.
View full review »AQ
Andy Quaeyhaegens
Security Architect at a tech services company with 10,001+ employees
- Automatic alerting
- Integration with incident systems
- Integration with reporting tool eHealth
KN
reviewer1395900
Techincal Support at a tech services company with 51-200 employees
Some of our customers are large banks and government agencies, and they are getting value from using it.
View full review »it_user218196
IT Infrastructure Manager at a government with 11-50 employees
It helps out the infrastructure team to be more proactive. We know about the problems at the moment when they occur.
View full review »it_user201036
Systems Engineer at a tech services company with 1,001-5,000 employees
It has really helped to create a complete solution so that clients can see their whole IT network in one complete console/solution.
View full review »it_user140679
Consultant at a tech vendor with 1,001-5,000 employees
In our environment, I have implemented CA Spectrum in HA. There is also Spectrum SOI integration for alert forwarding. We have created global collections to group the infrastructure with policies applied as per requirement. Also the SANM (Spectrum Alarm Notification Manager) has proven to be very useful for managing critical devices and immediate action to be taken with email notification etc.
View full review »it_user217803
Deputy Leader/Network management specialist of cNMS at a tech services company with 10,001+ employees
It has improved our reaction time for incident management.
View full review »it_user874995
Support Engineer Management Area at Acuntia
It is easy to understand and determine when and/or where the network is failing.
View full review »it_user405477
Owner at a tech services company with 51-200 employees
Spectrum admins mostly enjoy having a powerful fault management platform which also lines up and integrates with the other software products they are using, i.e. trouble ticketing system and performance management solutions.
View full review »it_user779115
Senior Technology Architect at a tech company with 10,001+ employees
It covers a lot of different types of hardware. It can do a lot and saves us time.
View full review »it_user345651
Software Engineer at Simac Techniek NV
You can add scripting and export results to an external database. It makes it easy to use and sort the information in a way that can be helpful to you. I could go on for a week about it.
View full review »it_user205827
Systems Engineer at a tech services company with 1,001-5,000 employees
We use this as part of our infrastructure monitoring and it's done through a console. With the timely alerts that our MTTR reduced, we could determine the impact of the outage as well as the root cause of the issue.
View full review »it_user201033
CA Management Consultant at a tech consulting company with 51-200 employees
- Clear picture of all network and server pictures
- Centralized console to manage network and systems
- All backup for router configurations
it_user83484
Head of Data Science at a tech services company with 1,001-5,000 employees
- Reduces system fails
- Reduces time to resolve issues
- Gives a clear picture about device usage: Not in terms of performance, but in terms of roles
Sometimes customers use network equipment which does not solve any business tasks and can be simply switched off.
View full review »it_user96264
CA Technical Support Engineer/Fujitsu Regional Service Delivery Manager for PZ Cussons West africa at a tech company with 501-1,000 employees
It was implemented for a customer and it helped reduce turnaround time.
View full review »it_user234849
Senior Performance & Capacity Analyst with 10,001+ employees
It gives an depth report of availability and outages, and by using it you can further analyze and find exactly where the bottlenecks lie.
View full review »it_user198879
Network/System Engineer TL at a tech services company with 51-200 employees
Reports and alerts give us the correct KPIs.
View full review »it_user676368
Infrastructure and Application Surveillance Specialist at a hospitality company with 201-500 employees
It decreased our downtime.
View full review »it_user558648
Engineer at a construction company with 501-1,000 employees
The greatest benefit is the kind of alerts that we get. We can do root cause analysis to correlate events. Instead of getting 100 emails when the core is down we get an alert.
View full review »it_user415401
Systems Software Programmer III at a financial services firm with 1,001-5,000 employees
Our team has been able to maintain over 99% availability across the enterprise.
We've also been able to proactively detect four major client-impacting outages over the past nine months.
View full review »it_user202551
IT Consultant at a tech services company with 51-200 employees
Timing is always important when a network loses connectivity. It has allowed minimal downtime with the ease of being able to quickly isolate and resolve any outages.
View full review »it_user202602
Network Engineer at a tech services company with 10,001+ employees
We keep this product up and monitoring 24x7 for fast and simple availability.
View full review »it_user198924
Engineer at a comms service provider with 1,001-5,000 employees
It was used as a tool to observe critical alarms on network nodes and act immediately.
View full review »it_user564828
Telecommunications Engineer at a tech services company with 501-1,000 employees
CA Spectrum as a fault management tool from a service provider perspective, turns your network management team from reactive to proactive, minimizes the network management staff number requisite, and gives you a centralized view of all your network faults. From a customer perspective, it assures you about your network health and availability. The configuration management feature relieves you the burden of manually saving all yours devices configurations. It allows you to massively upload standard configurations to a group or to all your network devices. The service manager feature allows you to look at your network devices as a collection of assets that plays a role on a service instead of looking at them as an individual network asset. I could give you much more examples.
View full review »it_user525810
Lead ,Managed Services at a tech services company with 51-200 employees
It has helped to accelerate issue resolution.
View full review »it_user401589
Business Analyst Level 3 with 1,001-5,000 employees
It helps to detect the exact root cause of the element that is causing an incident in the infrastructure.
View full review »it_user216501
Associate Systems Engineer at a tech services company with 501-1,000 employees
The product was underdeveloped at our organisation for various reasons, so I am unable to comment.
View full review »it_user890010
Coordenador de Suporte - Command Center at Agility Networks
All networks (or network equipment) are monitored through CA Spectrum. However, the service monitoring part of the tool is not the best solution.
View full review »Buyer's Guide
DX Spectrum
April 2024
Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,995 professionals have used our research since 2012.
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros
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Updated: April 2024
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