DX Spectrum ROI

CL
InfoVista Engineer at a tech vendor with 1,001-5,000 employees

All our clients have definitely seen ROI. Although I haven't gotten specific information on that from customers, I would imagine that ROI comes because the time it takes to understand and resolve issues and get back to a fully functional state, is reduced significantly through the use of DX Spectrum.

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UW
Senior Consultant at a tech services company with 10,001+ employees

We see an ROI in the operational cost. We have a lot of automation behind the events coming in, and the operators get a very key understanding of what's happening. So, there is our return on investment. Our operations people are much faster in reacting to and solving problems.

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DickBaker - PeerSpot reviewer
Network Design Engineer DTCC at a financial services firm with 1,001-5,000 employees

We have seen ROI since it saves time and money. 

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Buyer's Guide
AppNeta by Broadcom vs. DX Spectrum
March 2024
Find out what your peers are saying about AppNeta by Broadcom vs. DX Spectrum and other solutions. Updated: March 2024.
765,386 professionals have used our research since 2012.
RK
IT Architect at a comms service provider with 10,001+ employees

Our ROI is realized through better NPS and a smaller labour cost.

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it_user516528 - PeerSpot reviewer
OSS Manager at Telefónica UK / O2

The automation we have in place saves us some head count and data is now more accurate. In some organisations I've worked before, we also used Spectrum as a sort of scaled-down ticket management system; that also saved time and the reporting we were able to generate was very good.

The other good thing about Spectrum is that it works out-of-the-box. You can run a discovery and once devices are added, you already begin to see value. The root-cause analysis is also one of the big pluses. I've used other tools from other vendors and I think CA Spectrum's root-cause analysis is the best one I've used across the most devices. The CA Spectrum team also keep adding more features and most of these don't come at any additional cost.

Additionally the API allows us to implement custom attributes so we can import data from a CMDB so NOC Operators, or other users can have all the information they need in one tool. Integration with other CA IM tools and Service Desk tools improves the workflows and saves a lot of time.

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it_user37836 - PeerSpot reviewer
Director - Enterprise Technical Computing at a manufacturing company with 1,001-5,000 employees

Our ROI is 100%.

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GP
Senior Network Analyst at a transportation company with 201-500 employees

We've been using this solution for probably the last eight to ten years through ongoing upgrades and updates. If there wasn't a return on investment by using the platform, our organization would have gone for a different solution. We're very cost-conscious, so we were able to get the value that we were looking for out of it.

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it_user378384 - PeerSpot reviewer
Solution Architect EMS Practice at a tech services company with 10,001+ employees

Our ROI is 100%.

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it_user354864 - PeerSpot reviewer
Tier 3 Technical Support Engineer with 1,001-5,000 employees

It's really tough to say because it really does have a lot to do with how much time you put into it. If we had a crew that just completely dialed in everything and set it up, had the right hardware, it's kind of a totally different question than if, internally, you developed it on unsupported hardware, didn't spend much time setting it up.

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Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Enterprise Solutions & Services Head at Duroob Technologies

Different customer has different.

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it_user404031 - PeerSpot reviewer
Global Network Operations Engineer at a tech services company with 1,001-5,000 employees

Return on Investment matters are known mostly to management and in my experience it is found to be effective. ROI provides a profitability ratio.

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it_user351225 - PeerSpot reviewer
Principle Engineer at a media company with 10,001+ employees
it_user205827 - PeerSpot reviewer
Systems Engineer at a tech services company with 1,001-5,000 employees

I have used the product to monitor our company’s infrastructure.

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it_user201033 - PeerSpot reviewer
CA Management Consultant at a tech consulting company with 51-200 employees
it_user96264 - PeerSpot reviewer
CA Technical Support Engineer/Fujitsu Regional Service Delivery Manager for PZ Cussons West africa at a tech company with 501-1,000 employees

CA Spectrum provides value, but it can be very expensive.

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it_user234849 - PeerSpot reviewer
Senior Performance & Capacity Analyst with 10,001+ employees
it_user198879 - PeerSpot reviewer
Network/System Engineer TL at a tech services company with 51-200 employees

It is a good percentage.

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it_user202602 - PeerSpot reviewer
Network Engineer at a tech services company with 10,001+ employees

Not sure of the exact number, but our clients charge $50,000 a minute so every second counts.

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Buyer's Guide
AppNeta by Broadcom vs. DX Spectrum
March 2024
Find out what your peers are saying about AppNeta by Broadcom vs. DX Spectrum and other solutions. Updated: March 2024.
765,386 professionals have used our research since 2012.