Dynatrace Reviews

4.4 out of 5 stars
 (151)
Anonymous avatar x80
Real User
Senior Manager APM Team at a financial services firm with 1,001-5,000 employees
Feb 13 2018

What is most valuable?

* End-to-end visibility of the applications, since we have them instrumented. Understanding where the hotspots are in the applications. * Quick Fault Domain Isolations: When people are having a problem, understanding where to look, and... more»

How has it helped my organization?

Mean time to resolution is probably the biggest improvement. Also, operational awareness is probably one I haven't touched on too much. I think in the past a lot of teams really didn't have a comfortable feel for how well, or not well, their... more»

What needs improvement?

Over the last year, one of the things we've had a challenge with is, we've used AppMon for so long, people are quite comfortable with it. We had a pilot of Dynatrace SaaS up and running for about a year, trying to transition application teams... more»
Anonymous avatar x80
Real User
Enterprise Monitoring Architect
Feb 15 2018

What is most valuable?

For me the service workflow and the dashboards are the most valuable features, simply because I can know what’s going on in my infrastructure within five minutes, versus two hours.

How has it helped my organization?

It increases productivity first of all, and it makes our troubleshooting efforts more efficient. We don’t do the war-room thing, I hate the war-room thing. A lot of the time, when there’s an issue, before they can even assemble the war room,... more»

What needs improvement?

Can it talk to me? But seriously, the additional feature I would like to see: I did like the old dashboards, the legacy 6.3 for example; the way we were able to do the dashboarding in the client. I would like to be able to see that in the new... more»
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Anonymous avatar x80
Real User
Technical Team Manager at a manufacturing company with 1,001-5,000 employees
Feb 07 2018

What is most valuable?

The most valuable feature of the solution is the visibility. It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything. The triaging is amazing.... more»

How has it helped my organization?

Once we started adopting this tool, it become an integral part of our business goals. As an industrial manufacturing company, the big investment and the interest area for us is to have our presence in the e-commerce platform, with stable and... more»

What needs improvement?

From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge... more»
Anonymous avatar x80
Real User
IT Delivery Manager at a financial services firm with 1,001-5,000 employees
Feb 08 2018

What is most valuable?

Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. It was literally taking server logs and dumping them somewhere and someone had to manually go through things. You only monitor what you... more»

How has it helped my organization?

We have had a few instances where we found small problems. They may or may not have been a full site-outage, but they certainly would have had some kind of customer impact. We only put the tool in a year ago but we've already got quite a... more»

What needs improvement?

I think the one that's coming soon, the customer playback and the session replay. Notwithstanding the challenge we might have around GDPR, and the collection of data - which worries me - what we have quite a lot is, a very specific customer... more»
4def3e60 e225 4d18 85c2 c465367bf0d3 avatar
Real User
Lead Performance Engineer at a retailer with 10,001+ employees
Feb 20 2018

What is most valuable?

The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser, and being able to equate that back to the business and telling them how much of their company is doing what. Also,... more»

How has it helped my organization?

Before we had the tool we had no visibility into the user experience and capturing what was going on inside the browser. We utilized tags so we knew how many times people were doing certain things, but we did not know how the performance was,... more»

What needs improvement?

Stability and scalability have been issues right now. My understanding going forward, and I am cautiously optimistic, is that we will not have these problems anymore. I would really like for that to be the case. We are a large company. We do... more»
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IT Central Station

User Assessments By Topic About Dynatrace

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Dynatrace Questions

256dfafc a8c3 44d7 98a1 327b544c0b70 avatar
Manager of IT at a financial services firm with 10,001+ employees
Jan 11 2018
Hi. I hear great things about both Dynatrace and AppDynamics. What is the advantage of Dynatrace over AppDynamics and vice versa? For an enterprise, how do I decide which one is better for my needs?
Anonymous avatar x30
reviewer421113First thought.... Do not go with CA. CA is horrible with just about... more»
Anonymous avatar x30
EricRepecThe answer is "It Depends" as you can imagine. Our team supports both... more»
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Bert Van Der HeydenComing back on the original question. Why is Dynatrace better than... more»
Anonymous avatar x80
Pre-Sales at a tech consulting company with 11-50 employees
Nov 13 2017
Hello,  I need a comparison between AppInternals and Dynatrace APM offerings.What are the pros and the cons of each solution, and why would you buy one rather than the other?

Dynatrace Projects By Members

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Tracking APRDP project
Tracking APRDP project a.   The solution provides the following:          i.   Visibility of all users and... more»

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Full Stack APM Monitoring / Log Analytics Solution Consultant
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Reviewed Dynatrace: End User Monitoring

What is Dynatrace?

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Dynatrace customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

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