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Integration Architect at a financial services firm with 1,001-5,000 employees
Real User
Numerous tools, simple to operate, and good technical support

What is our primary use case?

I am using the solution for application monitor to identify performance and other information about applications that are running.

What is most valuable?

I have found the solution has a wide range of tools able to monitor applications thoroughly, highly functional, and is very easy to use.

What needs improvement?

The solution could improve on integration, cloud services, and making the configuration less difficult. In a future release, I would like to see better management reports on the dashboard.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the scalability of the solution?

The company that I work for is a large organization using the solution.

How are customer

What is our primary use case?

I am using the solution for application monitor to identify performance and other information about applications that are running.

What is most valuable?

I have found the solution has a wide range of tools able to monitor applications thoroughly, highly functional, and is very easy to use.

What needs improvement?

The solution could improve on integration, cloud services, and making the configuration less difficult.

In a future release, I would like to see better management reports on the dashboard.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the scalability of the solution?

The company that I work for is a large organization using the solution.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The initial setup is straightforward, it took approximately 12 hours.

What about the implementation team?

We have a team of five that does the maintenance and deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

I recommend this solution to others.

I rate Dynatrace a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ramesh KumarR
Analyst - IT Applications at Merck Group
Real User
Top 20
Correlates measures on devices with those on backend servers, giving an end-to-end view of transactions

Pros and Cons

  • "With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
  • "Dynatrace helped us with root cause analysis of poor performing components of our applications."
  • "The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."

    What is our primary use case?

    Analysis, PurePath comparison, database hotspots, user experience monitoring, agent overview, incident management, building charts/dashboards, business transactions, etc.

    How has it helped my organization?

    Dynatrace helped us with root cause analysis of poor performing components of our applications. 

    With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too. 

    The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of transactions, from the user's phone deep into the backend servers.

    What is most valuable?

    • PurePath and PureStack Technologies
    • UEM
    • Drill down to root cause analysis
    • Deep insight into code, measures, and methods

    What needs improvement?

    RFAs submitted via the forum need to be answered or resolved quickly. This truly helps improve the product to the greatest degree.

    For how long have I used the solution?

    Three to five years.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    VC
    Support and Services Manager at a tech services company with 51-200 employees
    Real User
    Amazing functionality, easy to operate, and dependable

    What is most valuable?

    The solution is amazing, it does well when you need to use it.

    What needs improvement?

    The dashboard could improve. The graphs available should have more features such as the ability to do data comparisons.

    What other advice do I have?

    I rate Dynatrace a ten out of ten.

    What is most valuable?

    The solution is amazing, it does well when you need to use it.

    What needs improvement?

    The dashboard could improve. The graphs available should have more features such as the ability to do data comparisons.

    What other advice do I have?

    I rate Dynatrace a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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