Dynatrace Stability

BP
Manager, Performance Engineering at Medica Health Plans

I had one problem early on with WebLogic where Dynatrace was not stable and it would actually affect the ability of one of the WebLogic components. It was instrumented because we thought we needed it to be, but it didn't need to be. When we decided not to instrument it the problem went away. 

But that's the only stability issue I've ever had with it. That was the only time it's caused an outage or been responsible for high resource consumption. Typically the OneAgent is well under 1 percent CPU utilization and takes very little memory.

It's used constantly by several teams. They use the Dynatrace mobile app on their phones to get notified of problems in the environment before ServiceNow even notifies them. Our platform services team, which is the team responsible for the HealthEdge environment — if we were a bank, it would be all the backroom functions. It is where you pay claims, enroll members, credential providers and maintain all that stuff. That support team has it on their phones. Our portal team also has the mobile app, so it's used constantly. I hear about it when it's not available, or if there's something odd going on with the mobile app.

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Manish Ved - PeerSpot reviewer
Lead Infrastructure Domain Architect (Systems) at a healthcare company with 10,001+ employees

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

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MA
Monitoring Services Manager at Vitality Corporate Services Limited

The stability is very impressive. We haven't had any downtime.

No maintenance is required because it is a SaaS solution.

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Buyer's Guide
Dynatrace
April 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
KapilK - PeerSpot reviewer
Senior Manager, Technical Architect Performance at Duck Creek Technologies

I rate the product’s stability an eight out of ten.

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MK
Senior Director IT at BARBRI Inc.

The stability has been phenomenal. I'm not going to say that Dynatrace has never had an outage, but I've never had an outage where Dynatrace wasn't available for me. It's always been there. It's always there when I need it. It's always on. Our uptime is five-nines, and we do attribute a large portion of our ability to maintain that figure to Dynatrace.

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Mark McDonald - PeerSpot reviewer
Infrastructure Engineering Lead at The Star Entertainment Group

Dynatrace has been very stable without any issues. I would rate the stability a solid ten. 

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DH
Manager, Ecommerce Support at a retailer with 1,001-5,000 employees

It is remarkably stable. They push out new releases of the SaaS application every two to three weeks. Dynatrace has a super active development schedule on their side. When they push out the release to us, all we have to do is push our JavaScript component back out to the website to allow it to go out to our users' browsers. Dynatrace has never gone down a single time in the 18 months that we've been using it. It's never been down when we needed it, and it's always collected the data that we need to analyze when we go into it.

Dynatrace itself doesn't really break, but the website does on occasion lose connectivity with a given API vendor, whether it's a payment processor or one of our other API pieces. Dynatrace is very good at alerting us when that happens, but we're not using any sort of self- healing capacity for that. What we do is we get alerted when those APIs aren't available or when a web page has an issue. My team gets alerts on a 24/7 pager basis, then we go in and investigate to resolve them.

The solution has given me a better view into uptime, in terms of how much downtime our website has. However, the Salesforce Commerce Cloud solution is remarkably solid. We rarely have downtime. Even during the holiday season for Black Friday and Cyber Monday, we've had zero percent downtime for the last two years. From one perspective, it does let us know when the site is down using the synthetic monitor. The good news is that it has not had to give us much data because the site just doesn't go down.

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SK
Senior Manager at a financial services firm with 10,001+ employees

The solution is stable, includes good vendor support, and provides frequent updates. 

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RS
Managing Enterprise Architect Individual Contributor at a tech vendor with 10,001+ employees

Dynatrace is a stable solution. It's rock solid. We have never had an issue.

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KM
Director, Digital Projects and Practices at Rack Room Shoes

It's been very stable. We've had very little downtime. In the last four years there may have been one outage. Overall, it's been extremely stable. Many times, Dynatrace is our first alert that we have issues with other platforms.

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JS
Monitoring Observability Specialist at a financial services firm with 10,001+ employees

It is a 100 percent stable solution.

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CG
Technical Lead at Royal Caribbean Cruises

We don't put very much stress on it. We could probably stress it some more, but we don't have enough systems right now on it to stress it. For the most part, the ships don't cause as much stress. 

We are going to have it on about 40 ships around the world which will run it independently of our AWS platform. Those are don't stress it too much. We will probably stress it at a certain point, along with AWS, but we still very much growing the platform.

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it_user815400 - PeerSpot reviewer
Senior Technical Systems Analyst at a financial services firm with 10,001+ employees

Stability is where the "fairly satisfied" comes in. I think it's also due to our environment and having multiple servers hosting dual instances of AppMon, where we've seen a few challenges. We do work with the vendor. However, because we've had instances of down AppMon servers, although we can recover fairly quickly, one of the key pieces that is missing is having high availability. I believe it's coming in 7.1, so it's on the roadmap, we just wish it would be sooner.

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AP
Architect at Highmark

We do not have downtime using Dynatrace.

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GF
CIO FNB Business Lending at First Rand Bank Ltd.

It is very stable with frequent updates and feature expansions. 

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it_user815397 - PeerSpot reviewer
Senior Manager APM Team at a financial services firm with 10,001+ employees

As far as the new tool goes, we haven't had any issues with stability at all. I'm really impressed with the way they've architected it and made it much more scalable than the AppMon solution. 

We've had some challenges with AppMon in the past, mostly due to the top-end Dynatrace server not having an HA solution, which they're addressing now with the new version. So that's a big win for us as well. 

These things, when they first started out, were kind of neat and cool but they were never considered mission critical early on. Fast forward a few years to now, and nobody can afford the Dynatrace solution not being online. People are using it to support their apps. It is considered mission critical. So having HA built in, making this stuff rock solid, is very important to us.

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Varaprasad - PeerSpot reviewer
Senior Technical Lead

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

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SA
Solutions director at a tech services company with 51-200 employees

I haven't seen any instability. Even their SaaS platform is always up and running. We haven't seen any issues on-prem since their components are already clustered. You can implement multiple servers to have the solution.

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AC
Data Engineer Manager at Creditas

Up until now, the stability of the product has been okay. There aren't bugs or glitches. It doesn't crash or freeze. It's quite reliable in terms of performance.

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RF
Senior Product Manager at a computer software company with 1,001-5,000 employees

It has very high availability.

When we started, we were measuring uptime in a different way, and then Dynatrace started measuring uptime based on services, as opposed to infrastructure. Initially, because we started using different metrics for availability, it showed us that we weren't available as much as we thought we were. This helped us to have better conversations with customers and improved availability from the customer perspective over time. 

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JL
Front-end Architect at Rack Room Shoes

I have noticed a few times where data collection did get interrupted. It was two or three times within the past year. Obviously, it's our monitoring system and we don't want that to go down at all. However, three times for no more than 30 minutes each time is pretty good.

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PankajSingh4 - PeerSpot reviewer
Senior Specialist at Qualitest

Dynatrace is a stable tool.

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SD
Principal Member of Technical Staff at a tech vendor with 10,001+ employees

Dynatrace is a very stable solution.

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RM
DevOps Leader at a legal firm with 501-1,000 employees

The SaaS product hasn't had any downtime while I've been at my current company. I've experienced downtime in the past, but it's minimal.

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JC
IT Delivery Manager at a program development consultancy with 5,001-10,000 employees

It's been stable, I haven't had any problems with it at all.

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SS
Software Systems Analyst at a manufacturing company with 10,001+ employees

This is a stable solution. 

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TR
Works at a financial services firm with 51-200 employees

We haven't had any issues with the stability of Dynatrace, and it's been running for a long time. We use the Managed environment, so it's an on-prem service, but it's quite stable. We are doing the updates pretty regularly. They come in every month but we are doing them every two or three months. First we do them in the test phase and then in the production phase. But we have not experienced any downtime ever.

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it_user815325 - PeerSpot reviewer
Senior Systems Engineer at a transportation company with 10,001+ employees

It's not a big concern for us at this moment.

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it_user245445 - PeerSpot reviewer
Sr. IT Manager eCommerce Operations at a retailer with 10,001+ employees

No issues, but there are a few problems with our Mobile App's Dynatrace Libraries.

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JL
Senior consultant at a computer software company with 201-500 employees

Its stability is awesome and perfect. It is much better than the competitors that we have evaluated.

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JB
Software Developer at a government with 1,001-5,000 employees

The stability of the product is very good. It's rock-solid. there are no bugs or glitches. We haven't had any issues at all. 

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it_user815277 - PeerSpot reviewer
Platform Engineer at a financial services firm with 10,001+ employees

With stability, I have never run into issues with Dynatrace causing an issue yet. 

I have run into AppMon causing issues. There have been a lot times when I have waited for a release. AppMon does the release, then it ends up taking down our application. Now, the fix is immediate, but I have already loss face. 

The last time, I took down the main application that lets you call tow trucks. It was just a monitoring loop, a simple thing. They fixed it in a patch. They knew about the issue and they told me immediately what the issue was. I got it fixed in 15 minutes. It took me six months to convince the team to install it in the first place and took me another seven for them to give me another shot at it. It was not a problem that showed up in QA, for whatever reason. So, I could not convince them that it does not exist anymore, because I could not show them any evidence that it existed in the first place. Let alone that I fixed it.

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it_user520278 - PeerSpot reviewer
Software Engineer at a pharma/biotech company with 10,001+ employees

We have not had any stability issues with it at all. This has been the most stable solution that I have worked with. I have been in IT for over 22 years and the solution that we have implemented here in the last six months has been the most stable solution that I have worked with in all my 22 years in IT.

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it_user815403 - PeerSpot reviewer
IT Analyst Senior at a financial services firm with 10,001+ employees

There's definitely been some challenges around stability, as far as PurePaths sometimes. Also the history, we've got so much data being built. We have to be careful to keep a short amount of history available to our users, so it's been challenging.

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SY
Senior Analyst APM at a manufacturing company with 10,001+ employees

Stability is pretty good. Comparatively, I do not see too many downtimes, and the response time is good. The communications for any downtime is also pretty much on time.

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AS
Associate Director, Application Performance Management Solution Design & Engineering at a financial services firm with 10,001+ employees

The stability was fine. We did not encounter any issues. It was working as designed and expected.

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it_user815337 - PeerSpot reviewer
Monitoring Team Lead at a logistics company with 10,001+ employees

Stability has been great. I can't say enough about being able to upgrade and not even worry too much about the fact that it's going to be stable. I'd like to maybe see a little bit more about HA and disaster recovery. I feel that's a part that, at this point, we haven't been able to focus on - maybe because we didn't need to - but it's something that I would like to see more of.

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it_user815367 - PeerSpot reviewer
Availability Manager at a financial services firm with 10,001+ employees

Very stable. Very happy with it.

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it_user787395 - PeerSpot reviewer
Service Operations Manager at a media company with 10,001+ employees

We have had some issues, mainly in the JS embedded in the page.

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PrashanthShetty - PeerSpot reviewer
Project Manager at QualityKiosk Technologies Pvt. Ltd.

The solution is stable.

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CM
Head Of Product Development at Stefanini SCALA

No worries about that.

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SA
Senior Software Engineer in Test at Autodesk

I'm pretty impressed with the stability. 

With the AWS version, you can access the updates through the browsers, not worrying about the tick line. 

With the on-premise version, you need to use the tick line for updates. There are times when architects, who do not use the product constantly, find their stage and production options out of sync, then they need to have two tick lines on the same system.

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it_user815382 - PeerSpot reviewer
Test Manager at a university with 10,001+ employees

It seems very stable.

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it_user815322 - PeerSpot reviewer
Manager Application Development at International Flavors & Fragrances Inc.

So far, the stability has been good.

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it_user815289 - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees

It is 99.9% stable. For the 0.1%, there were too many users who were using the client. This was the problem. So, we had to move to the business rich client, then the issue was gone. 

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RW
Senior Product Manager at SAP CX

We operate services for our customers with pretty high SLAs. We guarantee the systems we run are reliable. We also guarantee uptime. In the past three years, we have run up to 50 updates with Dynatrace and had only one or two issues where the system had to be brought down. There are almost no issues at all with stability. It is rock-solid.

They are improving constantly with every release and adding new stuff. We have updates about every two weeks.

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it_user815376 - PeerSpot reviewer
Tech Lead Infrastructure at a financial services firm with 10,001+ employees

We haven't seen it that much but it's promising. We haven't had any downtime.

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it_user815409 - PeerSpot reviewer
IT Application Analyst Senior at a financial services firm with 10,001+ employees

Overall, stability is good.

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it_user815235 - PeerSpot reviewer
IT Manager at a financial services firm with 10,001+ employees

The stability has been wonderful for the couple of years that I have been involved with it. It has really been the key tool of choice that anytime anything goes down anywhere, it is typically the tool that is shown on the big screen in front of everybody or shared through a Skype session. It is getting to the point that the CTO of the organization knows the tool by first name and will look to have it brought up, because it is so consistent, reliable, and a cornerstone for solving problems. 

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it_user815268 - PeerSpot reviewer
Senior Developer at a logistics company with 1,001-5,000 employees

It is stable, but slow. We have a managed solution. We do not have a set solution. 

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it_user815232 - PeerSpot reviewer
Platform Engineer at a financial services firm with 10,001+ employees

There have been problems, but nothing that we could not figure out. There have been a couple issues where agents have caused issues with applications, but you could chalk that up to QA testing or other stuff. Overall, it has been a good product.

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it_user815412 - PeerSpot reviewer
Manager Of Digital Resiliency and APM at Royal Bank of Canada

This is an interesting question. We've had our challenges in the past because our primary tool over the five years has been AppMon, and AppMon has had a series of evolutions. We started with the 4.2 version and we've come all the way to version 7 at this point. It was never intended to be a high-availability solution or a clustered solution, and some of those improvements have been made more recently. But historically, it was fragile. 

Like I said, I have a very large implementation. Over six thousand agents with AppMon. Some of our servers are very highly loaded, over a thousand agents, and when we talk about our online banking, mobile banking platforms, we drive significant load and it can really impact the viability of the servers.

To be fair, we were pushing the product to its limits, and it even prompted some of the architectural changes within Dynatrace itself, and within the AppMon tool, to allow for larger footprints. But generally, and lately, it's been extremely stable.

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it_user815214 - PeerSpot reviewer
System Engineer - SiteScope Owner and Tech Lead at a manufacturing company with 10,001+ employees

So far, stability has been very nice, and Dynatrace runs on the Linux system.

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it_user138303 - PeerSpot reviewer
Owner with 51-200 employees
Not at all. No crashes whatsoever. View full review »
BL
Associate Consultant at a computer software company with 10,001+ employees

With respect to stability, this is not a system that gives users access to the low level. Rather, they interact with the agents. That said, we have had some stability issues with a number of our agent deployments for our customers. One example is that the AI engine was not giving the proper output, based on what the input was.

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EV
Managing Director at a computer software company with 501-1,000 employees

Dynatrace's stability is solid - it performs updates very often, so it's always the latest and greatest in a good way.

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reviewer1098759 - PeerSpot reviewer
Works at a computer software company with 1,001-5,000 employees

In terms of stability, it is ok and we have had no issues reported so far.

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it_user815241 - PeerSpot reviewer
Senior Director at a financial services firm with 10,001+ employees

The product is evolving, maybe too fast; maybe it is a little bit fragmented of an evolution. It is sort of expected in a way because the company, in my impression, is spending a lot more money. It is a function of the fact that they are growing as a company and revenue is growing, so there is probably a lot more emphasis on R&D and different product development. My expectation is that over time it will become a more unified, stable product. However, generally, from the product itself, we have not had issues with it, like something that monitors the monitor. We have not really had to worry about it.

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it_user815445 - PeerSpot reviewer
Capacity And Performance Manager at BBVA

At the beginning we used a small infrastructure and we had some problems. With enough capacity it performs very well.

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it_user815292 - PeerSpot reviewer
VP at a financial services firm with 10,001+ employees

We have been running it for more than two years now. We have never had issues with the platform. One hiccup was the front-end server being low in memory because many users logging and running a wide range of reports. So, we limited that to some information by moving some of our users to the platform. In terms of stability, we have never had any issues.

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it_user161208 - PeerSpot reviewer
Senior System Engineer at Delta Air Lines (PreMerger NWA)

On the technical side, it appears good. It does not always translate on the financial side. 

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it_user815202 - PeerSpot reviewer
Senior Specialist at a logistics company with 1,001-5,000 employees

Dynatrace solution is pretty much stable. 

Last time, when there were upgrades being made, the alerting profiles had been wiped off, then we had a gap. When Dynatrace made the latest upgrades, newest patch upgrade, or firmwares, the existing alerting profile, which says, "Call me when you see this," or "Call me when you see 10% of these," had been wiped off. Someone has to redo it again. Except that, it has been fixed in the next release. 

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it_user815460 - PeerSpot reviewer
Technical Team Manager at a manufacturing company with 1,001-5,000 employees

What we have right now, is fairly stable because it's not like we're getting an update every year, or every two weeks. When we evaluated the SaaS/Managed services, that's a big question we asked, because if your run-data is going to update you every two weeks, it means worrying about my performance monitoring solution now, rather than worrying about my application. That was a real concern we had. 

The first question we asked is, "Is there an option for us to turn it off? Can decide when we want to update our solutions?" That's an insurance policy for me. If it does not work out for us, we would always have an option. That's a real concern for us, even now. But since we have that insurance, we have an option to turn it off, if we don't want to have it updated every two weeks, I think we are ready to take that risk now.

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SB
Sr. Technical Consultant at a computer software company with 1,001-5,000 employees

The stability is quite good. It's pretty advanced in comparison to what else is on the market. It's quite reliable. There aren't bugs or glitches. It doesn't crash or freeze.

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SC
IT Specialist at a government with 10,001+ employees

The stability for Dynatrace is probably 85 percent. We had enough issues where one of the services would just stop running, then we would have to restart it. Not very often, but it happened.

With AppDynamics we haven't been able to use the system long enough to determine its stability.

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it_user815349 - PeerSpot reviewer
Senior Architect at a healthcare company with 10,001+ employees

I feel, overall, it is very stable. We have some response-time issues from the product or from the UI, and getting all that massive data back. But overall, the stability, the availability of it, is good.

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it_user815346 - PeerSpot reviewer
DevOps Manager at a insurance company with 10,001+ employees

It's much nicer, it's lightweight compared to the previous versions. OneAgent is much nicer compared to Dynatrace AppMon.

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it_user815226 - PeerSpot reviewer
Platform Architect Senior at The PNC Financial Services Group, Inc.

It is sometimes good, sometimes bad, but most of the time it is getting better. Some of it is the installation and configuration, we screwed it up. The other side of it is that sometimes we have issues with the code on their side. We like to get it fixed.

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it_user815451 - PeerSpot reviewer
Senior Systems Analyst at a leisure / travel company with 1,001-5,000 employees

It's very stable. It's very powerful but it's extremely stable. We hardly have any issues from a stability standpoint. Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. But I feel it's pretty stable.

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it_user19185 - PeerSpot reviewer
V.P. - Pre-Production Performance Architect at a financial services firm with 10,001+ employees

We had minimal issues, but this was more to do with internal issues than the tool/vendor.

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RS
Enterprise Monitoring | Information Services at a healthcare company with 5,001-10,000 employees

Its stability is good. It does not break easily.

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IM
Managing Director with 51-200 employees

There have been some issues with the stability of Dynatrace. It doesn't work in all cases. There are seven different applications being monitored and there was an issue with one of them.

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BK
Senior System Administrator at Public Service Development Agency

It is stable.

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VP
Manager of DevOps at a hospitality company with 1,001-5,000 employees

It is very stable and reliable.

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SC
IT Specialist at a government with 10,001+ employees

Dynatrace AppMon is a tested and stable product in my environment.  The only downtime I have is planned for patching servers.

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it_user815340 - PeerSpot reviewer
Manager Custom Solutions at Nemours

I think I like the direction it's going in, the only challenging part for me is to keep up with the name changes. But other than that, as far as stability, I think I'm happy with it.

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SS
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees

So far we haven’t had any issues with the Dynatrace infrastructure itself. We have been using Dynatrace AppMon for the last two and a half years. We’re migrating to Dynatrace now, we have started a PoC, with the new AI etc., to experiment with it.

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it_user787764 - PeerSpot reviewer
Head of Delivery and CTO at a tech services company with 11-50 employees
LK
Senior Solutions Architect at a tech services company with 51-200 employees

It is extremely reliable.

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it_user815358 - PeerSpot reviewer
Senior Systems Engineer at a insurance company with 5,001-10,000 employees

Right now, we are struggling a bit with stability. 

We have outages. We have not pinpointed what the problem is. We have data loss. We have had to restart and have not narrowed down exactly what the problem is yet. So, that is in the works.

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it_user815424 - PeerSpot reviewer
Software Developer at The Travelers Companies, Inc.

Some of the UEM capability interfered a little bit with one of our UIs. Aside from that, I don't think I know of any performance problem with the application.

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it_user815193 - PeerSpot reviewer
Senior Software Engineer at a tech company with 201-500 employees

Stability is good. It is stable and that can definitely help.

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it_user815457 - PeerSpot reviewer
Solutions Developer at a retailer with 10,001+ employees

No stability issues at all, it's always been up.

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SP
Project Lead Engineer at a construction company with 5,001-10,000 employees

The solution is stable.

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BM
Principal Engineer at DISH Network Corporation

The solution has been really stable.

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it_user778722 - PeerSpot reviewer
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees

Ours is pretty stable, being that we have AppMon. We have collectors and DTs in there, they're load-balanced all over the place. And every now and then we have issues, but it's been pretty stable. It has to be, because it's being relied upon more and more. If it was not stable then management wouldn't say, "Okay, we're going to go this direction." 

Stability is extremely important because when you're in my business, you need to have data available 24/7. If I have systems that take a hit, and I can't depend on my dashboard to pull up data, then that's a problem. And if they can't triage, then that's a problem.

We have encountered downtime. When we have downtime we look at it and say, "How quickly can you get it up?" The good thing is that when we had downtime, we also had load-balancing in place. If you have that in place that really helps out, because then you go from one to another. It doesn't mean that it wasn't down, but it wasn't down long.

We can't afford to be down, because being down costs money. Everything is equated to money, to some degree. If this tool is not available during this time, how much money am I losing because I can't triage it? How many resources am I using? We've had some downtime, but not much. Even when you do maintenance, it's done a certain way.

Nothing is 100%, but it's pretty reliable. It had to be impressive enough for our management to allow us to invest into it going forward.

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it_user815244 - PeerSpot reviewer
Application Monitoring Specialist at a energy/utilities company with 1,001-5,000 employees

It is very stable. The improvements that they keep making just make the tool more useful.

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it_user815250 - PeerSpot reviewer
Performance Engineer at NAIC

We have had no problems with stability. Though, we did have a couple issues in our production environment getting the UEM working. It would crash some of our applications. Agents were injecting the JavaScript twice so it was bringing down our apps, but we worked with support, and they fixed it pretty quickly.

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it_user810705 - PeerSpot reviewer
IT Systems Admin at a insurance company with 1,001-5,000 employees

There have been stability issues but they were not really frequent or too significant.

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DermotCasey - PeerSpot reviewer
Principal Technology Consultant at Vodafone

Its stability is very good. There are no complaints.

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OK
Consultant at a tech services company with 1,001-5,000 employees

This solution is stable. 

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RR
Software Test Engineer at Enova International

It has been stable. It doesn't break.

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RV
Academic Application Support at a university with 1,001-5,000 employees

Patching and updating is very easy. The system's stability is good. 

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it_user815334 - PeerSpot reviewer
Solution Architect at a financial services firm

Stability is very good. Initially, when some of the problems happen, say  application issues come up, if you haven't properly designed, then it's really breaking. But now it is quite mature to handle those things, so it is quite stable for us.

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it_user815379 - PeerSpot reviewer
ECOM Engineer at a retailer with 1,001-5,000 employees

Right now, for AppMon, the maximum handling load, the transactions per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue, that users who could not log in.

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it_user815280 - PeerSpot reviewer
Staff Performance Engineer at a tech company with 201-500 employees

Stability is pretty good. Everything run smooth so far.

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it_user815223 - PeerSpot reviewer
Enterprise Monitoring Engineer at a financial services firm with 1,001-5,000 employees

Dynatrace has been terribly stable. I have run Dynatrace Managed, which is internal, and I am able to take down individual boxes in the middle of the business day with no effect. The cluster is very stable. I have not had a update with an error at all. Then, through the Spectre Meltdown stuff, my Linux admin has been able to patch and unpatch with no issue at all. The cluster stayed alive the entire time. Basically, since October, we have met 100% uptime.

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it_user815436 - PeerSpot reviewer
Director Of Integration And Performance at a media company with 10,001+ employees

From what I've seen, from what I've experienced, absolutely no problem with stability. Especially the ease with which it gets deployed, and also the support we typically get has been amazing. We have no regrets using Dynatrace. It's been a good experience so far.

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it_user815454 - PeerSpot reviewer
CEO/Founder at Keizer Consulting Group

The Managed solution is much more stable. We've been running that environment for about six months now and it hasn't had hiccup yet. We had problems with AppMon before. We've taken AppMon beyond it's stated capabilities. We are running 2,400 agents off of a single server in a single system profile, which is well beyond the stated capacity. I think the stated agent cutoff limits are 1,200. We passed that like a year ago. We measure the internal workings of AppMon to make sure it's not going to fall over, but we hit those thresholds almost daily now. So we are throwing data out just because it's over capacity.

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it_user810702 - PeerSpot reviewer
APM Platform Architect at a transportation company with 10,001+ employees

Stability is great, and it's constantly improving. We haven't had any issues with it. There hasn't been any downtime since I've been working on it.

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AG
Principal Architect at a computer software company with 11-50 employees

It is stable. We have not lost data.

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it_user815298 - PeerSpot reviewer
QA Performance Lead at a manufacturing company with 10,001+ employees

With stability, we have seen some issues. Then, we fixed them. So, it is stable now. 

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it_user815319 - PeerSpot reviewer
Operations Level 1 at a manufacturing company with 1,001-5,000 employees

It's too early to comment on stability. It's been only two months so I'll have to wait on this.

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it_user815286 - PeerSpot reviewer
APM Architect at a tech services company with 10,001+ employees

We had only two or three major downtimes. We were able to resolve those in less than eight hours. These were not big, major downtimes that we experienced for the solution.

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it_user815331 - PeerSpot reviewer
Enterprise Monitoring Architect

I think stability is fantastic. I work very closely with our SE. He and I have developed a very good working relationship. We exchange ideas and he helps me as far as knowing what’s coming up. What’s available, or will be coming up in the future. Then I help him in terms of, this was a custom config that we had to implement, and we feed off of each other.

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it_user815238 - PeerSpot reviewer
Application Performance Engineer at a transportation company with 10,001+ employees

I am fairly new to this product, but stability is good. 

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MR
Performance Engineer at a outsourcing company with 1,001-5,000 employees

We haven't had any downtime when using Dynatrace.

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it_user815205 - PeerSpot reviewer
Monitoring Engineer at a manufacturing company with 10,001+ employees

We are still setting up the environment. While I was deploying it, it was pretty quick. Therefore, I did not have any complaints. I am pretty good with what I have worked with of the tools, and how much time it takes for the deployment. So, I am pretty happy with it

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it_user340329 - PeerSpot reviewer
Analyst at a hospitality company with 1,001-5,000 employees

I haven’t had issues, but one of our secondary teams say they get an alert, but when log in don’t see a problem. However, this could be their own reading of the issue. Sometimes users who don’t understand platform don’t quite understand what they’re seeing.

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SG
Senior Analyst Programmer at a computer software company with 10,001+ employees

The product is stable, they generally provide an automatic update on the tool every couple of weeks although we tend to test and then do a manual upgrade. There have been a few issues but the support is really quick to solve problems.

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AS
CTO at Marketware

Not seen one stability issue since I been dealing with it.

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it_user877017 - PeerSpot reviewer
Service Delivery Specialist at Experian

The proof of concept has been so far successful.

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it_user815343 - PeerSpot reviewer
Director at a tech company with 10,001+ employees

It's pretty good. It gives us what we need. We use the on-premise, with limited licenses, and we have never had any issues so far.

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it_user815247 - PeerSpot reviewer
Technical Lead Java Applications at Mowhawk Industries

Given our scenarios so far, it is pretty good. The expectation is to remain the same.

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CL
DevOps Consultant at a tech services company with 201-500 employees

I haven't had any major issues with stability. Sometimes, the controller feels a little overloaded if you have a lot agents running, but that's just a matter of sizing things up.

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SS
Technology Lead at a marketing services firm with 1,001-5,000 employees

So far, so good. I know there are a lot of competing tools out there. For what it is and what we've used it for, it has been good.

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KJ
Staff Software Engineer at DISH Network Corporation

The stability is good.

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it_user815259 - PeerSpot reviewer
Senior Software QA Engineer at a consultancy with 5,001-10,000 employees

It is very stable.

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it_user815316 - PeerSpot reviewer
Solutions Architect at Datacom Systems (NSW)

Stability is very good. We went straight into the brand new platform. You can still see the UI is a bit unpolished, but it's good to see that kind of iterative release and all those new features coming on a regular basis. You can see, hopefully, that some of the big customers like with SAP, that will definitely drive maturity while they migrate off their legacy platforms.

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it_user815373 - PeerSpot reviewer
Senior Performance Engineer at a tech vendor with 10,001+ employees

It's very stable. I haven't seen any issues with the stability.

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it_user815391 - PeerSpot reviewer
IT Supervisor at a insurance company with 1,001-5,000 employees

I think it's pretty stable. I haven't really heard of any outages or things that have gone wrong. I don't use it literally every day, day in and day out, but from what I've seen and experienced, I've not really had any problems.

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it_user815217 - PeerSpot reviewer
Application Analyst at Farm Bureau Insurance Of Mi

I do not even see this as being a problem. I have seen very little of it being a problem.

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FerencJordanics - PeerSpot reviewer
System Engineer at a tech services company with 11-50 employees

Dynatrace is stable.

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JT
Application Performance Analyst at a computer software company with 201-500 employees

It's very stable.

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MC
Technical Manager at a tech services company with 10,001+ employees

The stability is good. I have not seen any issues.

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it_user815370 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 51-200 employees

I haven't had any problems with it working.

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it_user815265 - PeerSpot reviewer
Enterprise Systems Technology Monitoring at a insurance company with 1,001-5,000 employees

I do have concerns about stability. I have heard there are gaps being mentioned and I think that we will lose some features. I am not entirely trusting that this is fully-baked yet. I am probably going to go back to my organization and say we really need to do a PoC and we need to get on the train. However, I am not stepping down AppMon or our current DC RUM for another year or two, because this really needs to mature.

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it_user815394 - PeerSpot reviewer
Senior Software Engineer

Very stable. I've never had any downtime with it at all.

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it_user815352 - PeerSpot reviewer
Consultant at Infosys Technologies Ltd

I really cannot say or comment on this, because it is still evolving. They are bringing in a lot of changes. Also, I'm posting a lot of questions and queries and requesting they add some of the coolest features. So, stability-wise, probably next year, or middle of this year, I can comment on this. Right now, I don't want to.

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it_user815274 - PeerSpot reviewer
Systems Admin

I do not know that I had any issues with stability. Generally, if there have been any issues with stability, it has been something on the server side, not really with the application itself. I do not think we have ever had Dynatrace crash. 

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it_user354771 - PeerSpot reviewer
IT Architect Specialist/Manager at a tech services company with 1,001-5,000 employees

We have done PoCs. I don't know whether I can speak in an educated fashion about the stability of this solution. But when we did a PoC for over a month, we did not see any issues with stability. The PoC was more of a SaaS, but we are potentially looking at the Managed solution.

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it_user815196 - PeerSpot reviewer
Senior Manager Network Architecture at a logistics company with 5,001-10,000 employees

Stability is not an issue.

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it_user262080 - PeerSpot reviewer
Architect Software Test Engineer at MAS Global Consulting

No issues so far.

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it_user248511 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees

No issues encountered with stability.

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it_user138303 - PeerSpot reviewer
Owner with 51-200 employees
JM
Sales Engineer at a computer software company with 1,001-5,000 employees

I think it's a stable solution.

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it_user1362276 - PeerSpot reviewer
Cloud Engineer at Clearsale

It has excellent stability.

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reviewer1100136 - PeerSpot reviewer
Works at a pharma/biotech company with 1,001-5,000 employees

In Dynatrace, I really do not see any bugs.

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it_user815418 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees

So far, so good. Looks like Dynatrace is very simple to use. The sessions that we've been through here at the Perform 2018 conference, everybody has pretty much said installation is easy. Snap it in, a couple days later, you start getting information and you can put it right to use.

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it_user815211 - PeerSpot reviewer
Regional Sales Manager at a tech services company

For stability, our customers have no complaints. 

We increased our Client to experiment with the tools, so we could find the right tools. Some of my previous customers whom we encourage them to switch to Dynatrace, they had no complaints.

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it_user815190 - PeerSpot reviewer
Programmer at a financial services firm with 10,001+ employees

I know the IT team, who installed Dynatrace, maintains it. They sometimes have had small problems in which Dynatrace is not available because the server is overloading, but they are working on it. 

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it_user248919 - PeerSpot reviewer
Technical Architect at a computer software company with 1,001-5,000 employees

I don't recall ever having issues with stability. It is a very stable SaaS solution.

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Clifford Neilson - PeerSpot reviewer
Service Delivery Manager at choice sourcing

Dynatrace is very stable.

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reviewer1099926 - PeerSpot reviewer
Works at a manufacturing company with 5,001-10,000 employees

Our overall stability has improved with this solution.

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PA
SRE Manager at a tech vendor with 501-1,000 employees

When you go for a monitoring tool, there are two types. One is SaaS. The SaaS version means that the monitoring tool is not deployed on your servers, they are deployed on their servers. The second one is on-premise.

We were using the on-premise and we were using very good servers for the Dynatrace deployment. Stability didn't come into picture. The version that they gave us was very stable. There were was no code bugs. Actually, there were some, but those were fixed immediately.

As far as on-premise was concerned it was fine.

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it_user815271 - PeerSpot reviewer
Senior Engineer Architect at a leisure / travel company

So far, it seems good. We are not seeing issues. We are happy with it, and we have in-house based Dynatrace. Now, we are moving to the SaaS-based. We cannot comment much on the SaaS yet, because it is moving, and we are not there yet.

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it_user815229 - PeerSpot reviewer
Middleware Engineer at a insurance company with 1,001-5,000 employees

It seems to be very stable. We have not had any outages attributed to the product. We have not had any downtime.

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it_user815442 - PeerSpot reviewer
Senior Engineer at a financial services firm with 10,001+ employees

So far, the solution seems very stable. I haven't really seen any crashes or downfalls and I haven't seen it cause instability towards anything else.

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it_user815310 - PeerSpot reviewer
Architect Software at Desjardins

It is stable. I can see it is stable because we do not have any issues with the project that we use it for everyday. We have a lot of people dedicated to using it.

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it_user815304 - PeerSpot reviewer
Senior IT Architect at a comms service provider with 10,001+ employees

I do not recall us having any instability problems, so I would say it is stable.

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it_user815283 - PeerSpot reviewer
IT Manager

The stability for the solution is pretty solid overall. 

We did have some issues in an earlier version, probably 6.0 or 6.1. We have not had issues in the more recent ones. Thus, stability seems to have improved over the past few years.

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it_user815256 - PeerSpot reviewer
Director Business Operations at a financial services firm with 10,001+ employees

Stability is pretty good. I would definitely rate it around an eight or nine out of 10 stability-wise. It is the accuracy of the platform that really matters.

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it_user815364 - PeerSpot reviewer
Operations Manager

Stability is really good. I have never experienced any downtime.

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it_user815208 - PeerSpot reviewer
Developer at a tech services company

Compared to other tools, this solution is perfectly stable. The main feature with this solution is that you do not need to do a lot stuff. Everything is being done by the tool itself. Everything is in there for you. There is nothing much needed from your resources; it is all in there. That is the beauty with this solution.

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it_user815199 - PeerSpot reviewer
Infrastructure Engineer at a insurance company with 1,001-5,000 employees

The stability is really good for what we have experienced so far. We have not experienced any downtime with our tool sets.

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it_user815184 - PeerSpot reviewer
IT Service Owner at a insurance company

It is still new to us, but the stability is good. We have not experienced anything, both with the solution, but also with the support and the organization behind it. It works well for us.

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it_user786417 - PeerSpot reviewer
Evangelist & Practice Lead at a consultancy with 1-10 employees
it_user248907 - PeerSpot reviewer
Systems Administrator III at a retailer with 10,001+ employees

Overall, it's quite stable.

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it_user278757 - PeerSpot reviewer
Assistant Manager at a tech services company with 1,001-5,000 employees

No issues encountered.

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HG
Gerente de Operaciones at a consultancy with 1-10 employees

The stability is really good. I don't find it cumbersome and I haven't had any issues with it. There aren't bugs or glitches. It doesn't crash or freeze. It's very good.

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it_user815253 - PeerSpot reviewer
Senior Consultant at a financial services firm with 10,001+ employees

It has been a pretty stable product. 

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it_user815415 - PeerSpot reviewer
Application Support Analyst

I can't think of any issues we've had with stability.

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it_user254616 - PeerSpot reviewer
Module Lead with 1,001-5,000 employees

No issues encountered.

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it_user852528 - PeerSpot reviewer
Consultant at a tech services company with 1-10 employees

We have absolutely no problem with the solution. It's very stable.

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it_user815181 - PeerSpot reviewer
IT Systems Monitoring Consultant at a healthcare company

Not with Dynatrace SaaS or managed product. 

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it_user815439 - PeerSpot reviewer
Technology Leader at a insurance company with 10,001+ employees

We actually experimented with Managed initially, very early in its introduction, and it very much came off as a beta product, because some of the core capabilities were just generally throwing errors. But in what I've seen in the demonstrations here at the Perform 2018 conference, it has gotten a lot more polished. The AppMon part itsself is also better polished. So, I think it's the nature of trying to rewrite from the ground up.

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it_user248514 - PeerSpot reviewer
Senior System Engineer at a tech services company with 10,001+ employees

We had issues with the garbage collection and heap usage, which have been resolved.

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reviewer1099827 - PeerSpot reviewer
Works

This solution is very stable.

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it_user815262 - PeerSpot reviewer
Senior Software Engineer at a tech company with 1,001-5,000 employees

It is always requiring us to update the Dynatrace client. There are some issues with Dynatrace. Many times I thought there was a production night deployment and we would do a smoke test. Therefore, I started Dynatrace, and suddenly it says your client needs to be updated. Then I had to go do that two or three times. So, there are some glitches in it.

In the future, Dynatrace should actually try to resolve those issues with AppMon. The new Dynatrace version, I think will not have these issues, because it will be only browser based. So, there will be no need to install anything on our machines.

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it_user815433 - PeerSpot reviewer
Manager Of Technology Development with 51-200 employees

I haven't had it long enough to truthfully rate stability. We've had AppMon long enough, about two years, and that's been rock solid, minus any upgrades. Every time we do an upgrade there's some instability. When it's not being upgraded, it's perfect.

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it_user151044 - PeerSpot reviewer
Systems Engineer at a computer software company with 501-1,000 employees

In the earlier versions of dynaTrace it was more unstable. But the tool has matured greatly over the last 1-2 years and Compuware continues to improve it.

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GL
Dynatrace Technical Consultant at a tech services company with 51-200 employees

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

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RS
TitleICT management division director with 501-1,000 employees
it_user808020 - PeerSpot reviewer
Technology Architect at a financial services firm with 5,001-10,000 employees

Overall, it has provided improved stability to our system both within prod and non-prod environments.

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it_user815388 - PeerSpot reviewer
Operations Analyst at a tech services company with 10,001+ employees

Right now, stability is okay. We haven't had any downtime.

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it_user1000017 - PeerSpot reviewer
Product Manager at a financial services firm with 201-500 employees

Dynatrace is quite stable. I don't have any issues with it. With Dynatrace we need to upgrade and restart often. New Relic is more stable than Dynatrace.

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AB
Cloud Practice Specialist at a tech services company with 201-500 employees

The stability is rock solid. We put a lot of stress on it.

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it_user726264 - PeerSpot reviewer
Specialist at a tech services company with 10,001+ employees

Not much, but problem in stability of Enterprise Synthetic.

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GL
Dynatrace Technical Consultant at a tech services company with 51-200 employees

This solution has been very stable.

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it_user957450 - PeerSpot reviewer
System Integrator with 10,001+ employees

We do not see any major impacts on the stability of the product.

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Buyer's Guide
Dynatrace
April 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.