Eaton PredictPulse Stability

IB
Electrical and Instrumentation Technician at Marathon Petroleum Corporation

It's pretty stable. It's been pretty reliable so far.

No maintenance is required. It's, for the most part, very hands-off.

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VS
Automation Engineer at a pharma/biotech company with 10,001+ employees

The stability has been very good. I have not had any issues with bogus or bad PredictPulse stuff. We have not had any downtime with it.

We have had issues where we lost a switch, but that is not PredictPulse. That's between PredictPulse and the UPS. It is also not the UPS's fault that a switch fails. 

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WD
Manager at LA METRO

The stability of PredictPulse is really good. I have had no problem with stability.

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BB
Senior Manager at Kaiser Permanente

The stability seems great. We have not had any problems there.

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MB
Systems Engineer at a university with 10,001+ employees

PredictPulse has been pretty stable. Our older UPS was approaching the end of life. Eaton came by and upgraded all the hardware, so we could install the latest interface and use PredictPulse on it. We didn't even have to ask. It now has even more capabilities than the newer UPS in the other data center. The older one was more a text-based web interface. I have the same web interface running on the older UPS that I have on the newer one, and that's still relatively safe.

So far, the UPSes have never let us down. They're 100 percent reliable at supplying power to our equipment. We do make sure that we contact only Eaton for maintenance. This is because the third-party providers tend to use aftermarket parts, and we've been compromised before when we let a third party put second-hand batteries in the UPS. So that was able to convince our company leadership to go to Eaton for maintenance and support exclusively.

Occasionally, I take a look at PredictPulse's predictive analytics. We've had no downtime, thankfully. But it can tell me the age and the predicted lifespan of configured parts, like batteries and stuff like that. Then it gives me a heads up to notify my upper management that it is time to start thinking about replacing batteries or caps when needed. Those parts are replaced in addition to the regular maintenance that we perform on our Eaton every year.

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CM
Field Service Technician at a healthcare company with 10,001+ employees

The reliability of the UPS has been pretty good. While we have had ups and downs with power supply in the area, in general—we have had some strong winds that knocked out cable lines—we've never had any issues with the CT scanner being out or being unable to be used. We haven't had any issues with the Eaton equipment. I have no complaints whatsoever.

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KT
System Engineer at a government with 51-200 employees

We have yet to have a failure since we have had them. We are a public safety, 911 center, so Eaton was selected for two reasons: its reliability and ability to go into power save mode.

The system is so reliable. We certainly count very heavily on our vendors as a 911 center. Also, we do have other 24/7 vendors who watch everything, which is important to us. As the system gets older, we may start relying on them more heavily to double check things, e.g., with some of our other systems, we had have them come in and remotely check everything before a hurricane because we can't take a chance.

We got a new control board with the new version of PredictPulse a little over a year ago. It's just so reliable that we haven't really gone in and played that much with what it does now that it's been updated. 

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WB
Information Technology Infrastructure Manager at a manufacturing company with 51-200 employees

I've had absolutely no trouble. I've had no repairs on it with zero problems.

It does not require any require any maintenance from me. If there was any issue, I would contact Eaton.

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KS
Facility Manager at a hospitality company with 501-1,000 employees

It's stable, absolutely. We haven't had any issues.

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TC
Data Center Manager at Travelport

There are a lot of things have to be working for it to work; not just PredictPulse but everything on the customer's end has to be functioning too. But we haven't seen any issues with PredictPulse, itself, not getting the data. The only issue that I know of has been with the email server or internet connectivity; things you would tend to expect with this type of set up.

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