Eaton UPS Benefits

VP of Colocation Data Center Operations at H5
I've got a critical-load bill from the utility here in Denver which runs about $130,000 monthly. That critical-load ESS mode moves us from 92 percent efficiency in the UPS to 99 percent efficiency in the UPS. It saves me a seven percent delta between my UPSs which are running pretty much all of that $130,000. It equates to about $11,000 monthly that it saves me if I'm in ESS. Also, the inherent functionality of a UPS is that you're running your load on batteries. Utilities across the country these days are very dirty, more so on the brownout side than on the spike side, but computer equipment doesn't like unsteady power. So for our customers, it saves them a good amount of money in the failure rate from the equipment that's plugged into the UPSs because they're getting a steady load, steady power. The way to look at it would be is if we did not have a UPS. If we had to switch over to generators from the utility power, there would be outages. Each one of our contracts with our customers has service level agreements that guarantee 100 percent power availability. Just considering our Denver facility, it has had 100 percent power availability since 1997. It's the integrity that the UPS provides the company that allows us to lease the space that we lease for colocation customers. We use PredictPulse and the more information I can have from a predictive standpoint, the better I am at preparing my customers. When I talk about 100 percent availability, that is including any maintenance windows. Both our "A" and our "B" power sides are always 100 percent energized. When we do work, we transition from one system and put that load on the surviving system. It is a process. It is not something that can happen quickly, and it takes a lot of planning. In any kind of situation where I can get more information from the machine, telling me that something's going to need to be replaced before it actually fails, the greater the advantage I have in preparing the process for transition. View full review »
Ray Parpart
Director of Data Center Strategy & Operations at University of Chicago
Their UPSs do their job. The argument goes that you find out that UPSs fail when you need them. Knowing these units are going to work allows me to sleep at night. I have a proven track record with them. They just always work. I've never had a problem, not power glitches, nothing. That is exactly what they're supposed to do. View full review »
Jim Hicks
Chief Building Engineer at a software R&D company with 10,001+ employees
They provide us reliable battery backup. They also provide energy savings that other units may not provide. We have instances all the time where we are glad that we have UPSs. There are usually utility problems here or there. We're a pretty large campus and we're pretty spread out throughout the Puget Sound area. Whenever there's a utility event, we're glad we have battery backup through Eaton's units. In the last two months, we've had three utility power events where we had to go to battery. All 100 of the Eaton UPSs did their job and kept the equipment online that we want online. If the UPSs weren't in place, we would've lost power to revenue-generating spaces or to critical environments that need to stay up. That would impact the business and impact our ability to do our jobs. The savings, by not being down, in terms of impact on revenue, is probably in the millions of dollars a year. It's a tough number to pin down for us. There are some places where it's a network location and there isn't much of an impact on anybody; just the network goes down and there's an issue of productivity for an entire building. But then you have a lab that is being backed up, a lab that generates $1,000,000 every five minutes and that's kind of hard to equate. So the actual savings could go back and forth. I would feel comfortable saying millions a year in savings or in business-impact avoidance. View full review »
Learn what your peers think about Eaton UPS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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David Cantrell
Director of Engineering at Children's of Alabama
In our new hospital building, the compressors went bad in one of our MRI units. The vendor who is under maintenance contract for those claimed that the compressor failures were due to power surges into the facility, but we didn't have any data logs of this anywhere else except for in the UPS. The log data for the UPS is fed from the same branch system as the compressors for the MRIs, so we were able to go back and look at all the Eaton data logs of whenever they said that this event occurred. It did not show any information there. We were able to use that information to argue against the vendor that we did not have any bad power coming into the building. We also had our power company provide documentation saying that they did not report any bad power coming to us, as well. We have a direct circuit from our substations, so they are able to monitor from the substation. Between the two of them, we were able to save our facility $40,000 in service costs that the vendor was trying to make us pay for. View full review »
Robby Vann
Facility Manager at a comms service provider with 5,001-10,000 employees
They have saved our organization from downtime. At one point we lost both utility feeds and the UPSs rode us through until the generators kicked on. We then ran on generator for 30 minutes and, after 30 minutes, the power came back. The UPS was only active for seven seconds. It had to maintain power in the data center until the generators came on. But if we didn't have the UPSs in place, we would have lost power to the data center and that would have shut our business down. We can't do business without our data center. Although it can get back up and working fairly quickly, it would still impact customers for days. I don't know how much money having the UPSs saved, but I would say it was a substantial amount. View full review »
VP Computer Operations at a financial services firm with 1,001-5,000 employees
We have not had any outages or downtime using this UPS. It has kept us from having any outages. View full review »
Keith Collom
Smart Infrastructure Consultant BAS at Kaiser Permanente
We had an air conditioning problem, and we had no monitoring on that equipment. The PredictPulse alerted us that the room was too hot and we were able to solve the problem before it damaged our UPS. It saved our company from having downtime. The UPS has also saved us money, although I know what those numbers would be. View full review »
Learn what your peers think about Eaton UPS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,360 professionals have used our research since 2012.