I have done POCs on my tools and I found this solution to be one of the easiest tools - even in the administration part.

I tested AppDynamics, Dynatrace OneAgent, and Micro Focus ADM. This we have on-premise. We have one tool, Catchpoint, on the cloud. It's quite easy and not very technical due to the fact that it was on the cloud.

One of the main reasons why we moved with eG is not only due to the fact that it's on-premise deployment but due to the cost. When we selected the tool we were at a level where we needed to cut the cost for the whole operations department. We could not move with Dynatrace or AppDynamics as it's close to half a million to cover the whole services where eG only cost us around 300,000 Saudi Riyal and would cover 85 to 90% of the business requirements. We saw everything we needed at that time and we got everything at a proper cost. 

We evaluated Nagios and Dynatrace. They were very complex. We chose eG Enterprise because of its cost and correlation across the ecosystem. It has a clear dashboard that provides visibility to everyone, from the manager to the technical staff.

I evaluated Dynatrace and AppDynamics.

It was referred to us from somebody in the industry that I worked with for many years. He was like, "You've got to look at this product." 

We were having a specific issue. He said, "Take a look at the product." I looked at the product, and it did exactly what he said it does.

Other options are Dynatrace, New Relic, or AppDynamics, but eG is an alternative with advantages for customers who don't have a big budget. 

I evaluated other products as well. Initially, I looked at SolarWinds and Goliath.

We evaluated Microsoft SCOM, HPE OpenView, and ServicePilot.

I had multiple choices and I evaluated several other products, including HPE OpenView, Microsoft System Center. It was Microsoft System Center which we probably could've gotten for free because we're a Microsoft Gold Partner. I also looked into another one from IBM. The name escapes me at the moment.

We evaluated several.

We evaluated four solutions which specialise in Citrix monitoring and chose the product which provided the greatest depth of visibility and ease of use.

We evaluated Goliath Performance Monitor and ExtraHop.

I was not involved in the evaluation, but I am assuming it was a group of products.

Before choosing this product, we did not evaluate other options.

PRTG, SCOM, and vROps.