eG Enterprise Pros and Cons

eG Enterprise Pros

Rob Salmon
CEO at a tech services company with 1-10 employees
The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time.
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SeniorSyf518
Senior Systems Engineer at a financial services firm with 1,001-5,000 employees
The GUI is nicer than all the other graphical interfaces out there.
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Reviewer770535
remote access engineering at a energy/utilities company with 10,001+ employees
The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers.
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SeniorSyd348
Senior Systems Engineer at a legal firm with 501-1,000 employees
It gives good insight into inside of what's going on with Exchange.
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sysprogram6545
Sr. Systems Programmer
Its ability to monitor failures and to restart a Windows service when it fails.
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Jason Poyner
Technical Director at a tech services company with 1-10 employees
The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance.
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T. Girard
IT Infrastructure Manager at GSF
EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console.
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Alessandro Varago
System Architect at a tech services company
Enormous capability to monitor Citrix environments.
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RogerMoore
Expert Technical Support Consultant at a tech company with 5,001-10,000 employees
The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations.
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eG Enterprise Cons

SeniorSyf518
Senior Systems Engineer at a financial services firm with 1,001-5,000 employees
Back-end configuration is not easy to implement.
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Reviewer770535
remote access engineering at a energy/utilities company with 10,001+ employees
Their dashboards could use some improvement. The ability to customize them a bit more.
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SeniorSyd348
Senior Systems Engineer at a legal firm with 501-1,000 employees
Dashboards are difficult to create, and not so useful.
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sysprogram6545
Sr. Systems Programmer
The interface could be improved as it is not real intuitive. It is not user-friendly.
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Jason Poyner
Technical Director at a tech services company with 1-10 employees
The UI looks a little dated and could do with a refresh.
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T. Girard
IT Infrastructure Manager at GSF
would like to see improvements in the alarm display console.
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Alessandro Varago
System Architect at a tech services company
Needs to improve the networking monitor capabilities.
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RogerMoore
Expert Technical Support Consultant at a tech company with 5,001-10,000 employees
I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky.
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