eG Enterprise Room for Improvement

Service Assurance , Senior Manager at a computer software company with 1,001-5,000 employees

The solution needs to enhance the management dashboards. They have small dashboards. You can do small customizations on it, however, when you have business requirements that require executive dashboards it will cost us too much. They need to do a development like this. 

We are looking to have tenure-based services covered in eG. They promised us this in the future.

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