eG Enterprise Initial Setup

HK
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

The initial setup is not complex. It's almost easy to implement - especially the parts of real user monitoring where just you need to generate a tag for each service and share it with the development team. 

We have a team for monitoring. We manage almost 10 tools, one of them being eG. We have one primary administrator and one backup, and both did the implementation together. It doesn't take too much time actually. Once you know the procedure it's okay.

The deployment took about two weeks.

View full review »
Rob Croxford - PeerSpot reviewer
Manager - Storage Resource Management at BCX

The solution’s initial setup is easy.

View full review »
AA
CTO at TOSB

The initial setup is easy. It didn’t take much time. We need one or two people to deploy the solution.

View full review »
Buyer's Guide
eG Enterprise
April 2024
Learn what your peers think about eG Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
HK
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

The initial setup for eG Enterprise was easy, and it only took one week to deploy the solution.

View full review »
AndersonLeandrine - PeerSpot reviewer
Pre Sales Analyst at CLM

It's easy to implement. I'd rate them a five out of five in terms of ease of setup.

When we set up a financial institution recently, it took two weeks. However, it depends on how many agents you need to collect data. It depends on a lot of variables. That said, in my experience with the small or medium enterprise sites, we can implement the eG Enterprise in their agents in two weeks.

It took two to three people to deploy the solution. It was a small group and they were working remotely.

View full review »
it_user770535 - PeerSpot reviewer
remote access engineering at a energy/utilities company with 10,001+ employees

The initial setup was straightforward.

View full review »
OK
Consultant at a tech services company with 1,001-5,000 employees

For on-premise deployment, the installation takes between two to three days. As for operating eG, we only have one person, from the applications team. They are more on the admin side. 

View full review »
AR
Senior Systems Engineer at a financial services firm with 1,001-5,000 employees

They say it takes 40 hours to set it up. It does not take 40 hours. It takes a lot longer to have it set up and running. I would say it takes three times as much to implement this. To get everything set up. My advice is to allow more time.

View full review »
it_user703986 - PeerSpot reviewer
IT Infrastructure Manager at GSF

The setup was very simple.

View full review »
RS
CEO at a tech services company with 1-10 employees

It's very simple. Takes less than five minutes.

View full review »
it_user687858 - PeerSpot reviewer
Technical Director at a tech services company with 1-10 employees

Initial setup and configuration are quite straightforward. Like all monitoring and alerting solutions, some effort is required to tune the product for optimal results.

View full review »
it_user790458 - PeerSpot reviewer
Senior Systems Engineer at a legal firm with 501-1,000 employees

It was very complex. It just took a long time to set up. For whatever reasons, sometimes things wouldn't work in the beginning. And there are so many steps to take. It's just a complex product. To get it to work is not easy.

View full review »
it_user770532 - PeerSpot reviewer
Sr. Systems Programmer

Its pretty straightforward, but to get down into the lowest levels, it is not intuitive. You have to work at it to sometimes find what you want. 

We had training. We had WebExs with them and that did help.

View full review »
it_user553338 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees

Initial setup was straightforward; most of the complexity was trying to get visibility of the SAN storage. It turned out the model of EMC we used didn't have built-in CLI capabilities. eG Support kindly pointed this out.

View full review »
it_user765348 - PeerSpot reviewer
System Architect at a tech services company

Setup is easy and quick.

View full review »
Buyer's Guide
eG Enterprise
April 2024
Learn what your peers think about eG Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.