It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class. This is crucial because some controls in our application weren't recognized by other tools like OpenText.

There are a few valuable features: 

• the alerting system
• the Monitoring Insight
• the support from the wider Eggplant team 

Overall, the key features for us are the usability, timeliness of it, and the flexibility.

It's also really important that Eggplant Performance provides highly configurable performance tests that replicate real-world conditions, because that's exactly what we're trying to do. We're using Eggplant to mimic customers going to our system, buying a product, and looking at documentation. It's really important that we can mimic that. We can't do so manually because the overhead on that is far too high. We need confidence in a solution that does exactly that; mimics an end-user. We do it hundreds of times a day because if that end-user experience is a problem, we need to know about it and deal with it. When we went to market and looked at several competitors, that was one of the things that was crucial for us. To be fair, a number of the competitors could do that, but the way Eggplant does it was one of the reasons why we chose it.

The best thing about Eggplant Performance is its integration with our user experience. Under load, we're able to get visibility on what the user experience would be on a physical device itself. It's a combination of Eggplant's ability to combine both performance testing with functional testing together that allows us to understand the impacts to the users themselves when the system is under load.

The integration into the pipeline for support of the technology specs that we're testing has been very good. 

The reporting that comes out of Eggplant Performance is good, and its ability to integrate with Dynatrace quite easily ensures that we get deep insights into the application under load.

The interface and monitoring are very good.

We find the solution stable and scalable.

Technical support is helpful.

Generation Rules wizard for correlations.