Dell ECS Room for Improvement

NH
Lead Middleware Admin at National Australia Bank

There's one problem with Dell EMC ECS. There are certain utility processes that come from the boot, and there isn't any user who can execute them. It's comparable to a serious power migration. The segregation of duty needs to be improved in this product, e.g. we have role-based access controls, so they should support segregation of duty, as that would be very helpful.

These days, everyone's trying to get more unified storage, and then you need to have a single pane of glass to allow everything, so it would be good if the next release of this product would have a single pane of glass for smarter observation and better control mechanism.

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Muhammad Alihyder Bhuiyan - PeerSpot reviewer
Head of IT Operations at NCC Bank PLC

More features for remote management and administration could be included in the product. They could provide centralized reports.

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Jerome Edwards - PeerSpot reviewer
Ops Specialist: System Engineer Backup at a computer software company with 5,001-10,000 employees

There is room for improvement in the DPI reports, as they could be made more user-friendly. Currently, I have to create my own reports to get the type of information I need. The reporting aspect of the product could benefit from improvements, but it requires some time and investment to learn how to produce the desired reports. I need to familiarize myself with DPS, as it is only integrated with DPC, and I mainly use DPA for searching. A couple of things are not as up-front or as user-friendly as you would want them to be. For example, DPA, I upgrade it now and then, but I never use it.

For me, DP ECS is doing what it's supposed to do. My main thing is that it's elastic cloud storage, but it's basically just off-site storage. It's not a cloud solution, even though you can create your S3 buckets in it, and it's just another storage device set in a different data center where you can keep your backups for longer-term storage. Maybe the name is misleading because you expect it to be a cloud solution that has everything - computing, storage, and applications behind it.

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File and Object Storage
March 2024
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AL
Technical Consultant at a tech services company with 10,001+ employees

The disaster recovery could be improved because there should be something in-built within the ECS. Search and recovery should be in-built. Right now, we have to use some external tools for performing the recovery itself. For example, we're using Atempo or deploying Golden Superna, so it has dependency on the external third-party vendors.

Currently, there aren't any pain points with this solution, but there have been some in the past. From the Golden Superna perspective, one pain point was that we weren't able to deploy it successfully. Dell, which provides this solution, was not able to deliver it successfully. The problem was that they deployed the Superna Golden Copy for the recovery purpose, where we create the buckets for the file-level recovery. But the solution itself was deployed on one of the VMs, and the problem was that we were told that this VM where the Superna Golden Copy was setting itself would only direct the Isilon to replicate or take the backup to the ECS directly. However, later on, we were able to discover that this was not directing itself. All of the data had to travel through the VM itself. There were a lot of issues in that case because we were going to face a bottleneck in our production environment, and we discarded that.

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Amarjit Rathee - PeerSpot reviewer
Associate Vice President at Hitachi Systems, Ltd.

The setup is very complex.

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NM
Engineer at a financial services firm with 5,001-10,000 employees

The major weakness in the solution is that there is no cloud version for Dell ECS. The product supports Copaco Cloud when you upgrade to Dell ECS Version 3.8. So, Copaco Cloud is only used for AWS and not for Azure.

The additional feature that Dell ECS should have is that it should be made movable to Azure.

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Harinder  Singh - PeerSpot reviewer
Systems Architect at Cisco

Dell ECS could improve the price of the solution. It is expensive.

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Sourabh Madan - PeerSpot reviewer
Solution architect at Hitachi Systems, Ltd.

The solution’s stability could be improved.

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RB
Systems Administrator at a computer software company with 11-50 employees

From an improvement perspective, Dell ECS should aim to offer a better pricing plan to its users. There should be an improvement in the product's basic architecture to be able to handle large datasets.

For a multi-technology stack environment, the platform engineering aspect could be simpler.

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ST
System Engineer at CSS Versicherung

At the moment, I don't feel like we have to improve anything. 

When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.

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OI
General Director at miromix unitedMiroMIX United

The initial setup is not so easy.

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AS
Data center sales at PT Sapta Tunas Teknologi

If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better.

It would also be good if Dell ECS had more integrations with other products.

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TH
Senior Datacenter Consultant at a computer software company with 501-1,000 employees

The issue we have is the solution is doing a system Read-Only to only 90%. Instead of 100%, you get the read-only at 90%. It's hard to explain to the customer that, "your system is full, you only have it at 90% full, however, yes, that's considered full even though you have 10% left." You should be able to calculate so that when it's full it's 100% full, not just 90%. 

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WM
Executive Manager, IT Operations with 11-50 employees

It is a good solution, except for the cost.

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LL
Product Manager at a comms service provider with 11-50 employees

In Taiwan, they don't have professional technical support. They don't have many channels or distributions to provide professional services.

They only provide preventative services for themselves. It is very difficult for us to resell this service to our enterprise customers because EMC doesn't have many resources. This is an area that needs to be improved. 

Our customers need EMC for their Big Data services.

This product is very competitive but the professional services need to be improved. 

Also, the price could be reduced. We need more marketing activity in Taiwan, as it would be very helpful in trying to resell this product.

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WK
IT Infrastructure Engineer at a government with 5,001-10,000 employees

The solution needs to provide better integration between this solution and all other kinds of systems.

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it_user674094 - PeerSpot reviewer
Technical Leader, Object Store at a tech services company with 501-1,000 employees

My understanding of object storage is that that object storage is a kind of ecosystem you can build in a data center. So for EMC ECS it will be a benefit to cooperate with a lot of vendor solutions in different areas: backup/recovery, content management, file sync and share solutions; file services gateways. It would be helpful that EMC ECS will support solutions of other vendors.

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Valerio Montepaone - PeerSpot reviewer
IT Storage Specialist - Solutions Architect at a tech consulting company with 501-1,000 employees

The troubleshooting feature of this solution needs to be improved, to allow organizations to fix issues without having to contact the support team.

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MW
Project Manager at Realnux

I have no problems with our application, but we have concerns about the write performance. We would also like it to be easier to scale out, to add more boxes to the system. And we want improved performance, to use a next-generation NFS service.

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JS
Deputy director at a tech services company with 10,001+ employees

They do not have complete documentation, which is very weak and could be improved.

When you take the course, it's unclear how it actually logs in the information and how the dockers work. The Ui is misleading.

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HV
DevOps Engineer at a tech services company with 201-500 employees

Dell EMC ECS could improve by having Relational Database Services(RDS) to review progress. Additionally, if the training was provided it would be a benefit,  it would be good for our engineers.

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DN
Senior Buyer at a tech services company with 1-10 employees

The solution could be more cost-effective and secure. 

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PC
Cybersecurity Consultant at a tech services company with 11-50 employees

Its security can be improved.

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TR
System Engineer at a tech services company with 11-50 employees

Technical support needs to be improved.

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Buyer's Guide
File and Object Storage
March 2024
Find out what your peers are saying about Dell Technologies, NetApp, Red Hat and others in File and Object Storage. Updated: March 2024.
765,386 professionals have used our research since 2012.