EMC NetWorker Customer Service and Technical Support

SySA43dmin
System Administrator with 1-10 employees
We have used them, but we need to renew the service. View full review »
Syseng67
System Engineer / Backup Admin at a government with 10,001+ employees
Technical support for this solution is very good. They are nice people and whenever we need support, they turn up and investigate. Within an hour they will start an investigation. View full review »
Leadoffsol67
Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
I haven't had a good experience with technical support. It takes them a very long time to resolve issues. View full review »
Find out what your peers are saying about Dell EMC, Veritas, Veeam Software and others in Backup and Recovery Software. Updated: October 2019.
371,355 professionals have used our research since 2012.
Bolaji Olaloku
Enterprise Backup Administrator at a financial services firm with 501-1,000 employees
The response time of the tech support is swift. The support is fantastic. View full review »
Technicon67
Technical Consultant at a tech services company with 201-500 employees
Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than others. View full review »
OmarIsmail
Client Infrastructure Technical Specialist at Clicks
The technical support from EMC is 10 out of 10. I am really impressed by it. View full review »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider with 1,001-5,000 employees
I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault. View full review »
Anat Amar
Backup and Storage Administrator at a media company with 1,001-5,000 employees
They have good technical support. They had good solutions for any problems I had. View full review »
Find out what your peers are saying about Dell EMC, Veritas, Veeam Software and others in Backup and Recovery Software. Updated: October 2019.
371,355 professionals have used our research since 2012.
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