Endpoint Protector Room for Improvement

Rene Wenger
Core Facilities & ICT Manager at MJB International LLC/ Al Masaood John Brown LLC
When you want to uninstall and reinstall, there are a lot of issues. You have to do a lot of workarounds to reinstall Endpoint Protector. This is a major issue that we have constantly because we still have old systems with XP. While there are only very few, we need to run them because there are machines attached that only run on XP. When we need to uninstall and reinstall on XP or Windows 10, we have serious issues left in the Registry Editor everywhere. There is a lot of manual interference to get the reinstallation to work. For the uninstallation of Endpoint Protector, they need to work on this so it doesn't leave any leftovers behind. View full review »
Sanjeev Goyal
Head IT at Trantor
I bought it for my Windows, Linux, and Mac platform. Frankly speaking, I'm not happy with the product. The reason is that they have not tested the product in their environment. You can't really install it on any endpoint, because you never know what will happen. I have faced issues which shouldn't be related to this product. This product is purely a DLP, so it should only protect my data. I don't know what is happening with their agent or what is happening with the software, but it messes up my endpoint. For example, people are facing bandwidth issues. Before I deployed this on an endpoint, people were getting internet speeds of 40 or 50 Mbps. After deploying it, that would come down to 10 Mbps. And if I uninstalled the agent, it would go back to 50 Mbps. In my experience, they claim their product is very good, but I don't think so. Software should be such that if you deploy it on any machine, it should not come up with issues. If it is blocking things I can understand that the engine behind the software is very good. But it is blocking things that are not required to be blocked. The major challenge was my Linux environment, and that is why I took this product—to get it deployed on my Linux machine. But if I want to deploy it on Linux 1, 2, or 20, or some other Linux distribution, I need to reach out to the support team to get the agents. If I have paid for licenses, they should be on the portal so I can download all the different versions freely. If I want to install it on any machine, I need to give the version of that machine and they will give me the agent. You don't know whether that agent is the latest one or not. And if you face challenges you have to go back to the support team again and say, "I have deployed it and I'm facing this issue." They will give you another version. I can't tell you all the challenges we have faced. I have not deployed it on a single Linux machine, and it was for Linux that I bought this product. I have just put it on Windows, because on Windows I am facing fewer issues compared to Mac and Linux. It is not a straightforward installation or a straightforward configuration, for me or the end-user. View full review »
reviewer1468050
Manager of IT Infrastructure at a comms service provider with 10,001+ employees
Some CoSoSys features do need to be improved. For example, in Linux a user can remove a getent anytime. There is no control there on the file structure in Linux. So if this solution could give us information on what users removed in the dashboard, it would help us. If CoSoSys applied this sort of improvement, it would help us a lot. View full review »
Learn what your peers think about Endpoint Protector. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,812 professionals have used our research since 2012.
Mahesh Chenchalapu
IT Manager of Information Technology Operations Manager at Astra Rafael Comsys Pvt. Ltd.
A lot of things can be improved. Especially customization could be a lot better. Sometimes there are issues like when I write a policy to block finance sites. It also blocks the banking sites I have not included. Sometimes it also blocks commands I send to the machine while using Matrix software. Whenever this happens, I have to go into the software and choose the packet inspection option or something similar. Then I have to send the command again to the machine, and if it doesn't work, I have to contact the support team. These are some of the issues I have dealt with. View full review »
Darshil Sanghvi
Technology Consultant at a tech services company with 501-1,000 employees
As a host DLP solution, it has granular controls and features. It misses Network level DLP and SaaD DLP offerings. If CoSoSys comes up with a suite of Host DLP, along with Network DLP and SaaS DLP, it will cover all of the aspects of a DLP solution. Various other products provide us a complete suite of solutions covering Host, Network, and SaaS aspects. Examples of these are Forcepoint and Digital Guardian. View full review »
Learn what your peers think about Endpoint Protector. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,812 professionals have used our research since 2012.