Epicor ERP Benefits

Senior Vice President with 51-200 employees
The product is designed to work with discrete manufactures and it does this very well. It will work with process manufacturing to some extent (if you can manage it as discrete units). Epicor often sells the financial modules to Service companies. Some of the other operational modules are equally applicable to other service businesses. The software is highly capable, but the improvements companies get from Epicor varies from organization to organization. It really depends on how the organization embraces the new system (you get what you put into it). Companies get results with ERP's do so because they put the work in to configure the software to align with how they do business (both in breadth and depth). Part of this work involves examining/changing business processes to fit how the software works best. It is worth noting that ERP is a continuous process - it has to be updated as your business evolves. The biggest differentiator that determines how successful an organization is with ERP tends to be how an organization prepares for ERP - and it is also one of the most important factors in determining how much the project will ultimately cost. If the company has a decent project manager, team members who are reasonably current in their fields (to be managed by the ERP), and the team members have some experience with ERP implementations, the results are often fantastic. If the company goes into the project with the idea that the software is going to automagically solve all their problems, it usually does not go all that well. The challenge is that it is very easy to fall into this trap - most companies I have worked with had varying degrees of unrealistic expectations. View full review »
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