ESET Endpoint Security Customer Service and Technical Support

reviewer1134558
IT Manager at a consultancy with 1,001-5,000 employees
The availability of technical support is less than I would like. Out of five times that I call, they may be available two or three times. Overall, I would rate their support a seven out of ten. Certainly, this can be improved. If, however, you do catch them, then the support is good. The engineer will help you. View full review »
NRG LTD
Manager at EZ Computers Ltd.
Technical support for this solution is wonderful. The team is very good. View full review »
Jayandra Wickramasinghe
Senior Systems engineer at SAT
ESET has very good customer service and technical support. View full review »
Find out what your peers are saying about ESET, Symantec, Microsoft and others in Endpoint Protection (EPP) for Business. Updated: March 2020.
406,070 professionals have used our research since 2012.
Matija Dabic
Junior System Engineer at a tech services company with 501-1,000 employees
I would give technical support a 10 out of 10. It is fast and professional. View full review »
EhabAl Borai
IT Manager at Arab International Optronics
Technical support has been very good. They're quick to respond to any problems. View full review »
AlexLibis
Owner/CEO at Mator
We have technical support in Isreal through a reseller. It's okay, they are good. View full review »
Md. Shahriar Hussain
Information Security Analyst at a financial services firm with 1,001-5,000 employees
They prefer online support, and I would really prefer on-site support for this solution. View full review »
Find out what your peers are saying about ESET, Symantec, Microsoft and others in Endpoint Protection (EPP) for Business. Updated: March 2020.
406,070 professionals have used our research since 2012.