ESET Endpoint Protection Platform Initial Setup
The setup is very simple. I have worked with other products like McAfee, Trend Micro, and Symantec, so I don't see any difference in terms of how the basic configuration has to be done. It's only the initial thing of understanding what is where in the product settings. It's as simple as that. Once you know that, you know one product pretty well. It's just a matter of a few hours of adapting to the product.
I'd rate the ease of setup at a four out of five.
I was able to implement and maintain the solution myself.
It is self-maintaining. That said, we'll have to make occasional checks administratively to ensure things keep working the way they are supposed to work.
View full review »The initial setup is effortless and straightforward. It's not overly complex or difficult. It only takes five minutes to deploy everything. It's very simple and very fast.
After ten years, we haven't really had to worry about too much maintenance.
View full review »My impression is that the initial setup process is straightforward. It took about twelve hours for the software to install. How long deployment takes depends on how many users use it.
Our model of deployment is on-premises.
View full review »Buyer's Guide
ESET Endpoint Protection Platform
April 2024
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
OF
Ofer Fishelovich
CIO at MS ALUM
The setup is very easy.
View full review »The solution is in the middle of complex and simple. It's not very straightforward if you want some customization, for example. Therefore, it depends. Out of the box, it works great. However, we use IPsec, so the firewall needs people to remote in and remote out. We want to allow some type of traffic over the IPsec when people connect to remote. That said, that has to add some IPs and some policy sets.
There are some policy set modifications. You've got to know it. You've got to just look at it, however, it's easy enough to figure it out. If anyone has some security background, they will figure it out. It is not super complicated if you have a bit of knowledge.
The updates are now the problem. You need time with ESET for cleaning out PUAs and potentially unwanted applications. It gives alarms and there are so many alarms. When we first set it up I just tried to enable all the alarms for the unwanted applications, for things that looked suspicious. However, now there are a ton of alarms. In terms of maintenance, that will need time. However, that's just to clean up garbage applications from your endpoints. It's not really the ESET setup.
View full review »YD
Yuki De Jesus
Vice President at Adamevejp
The deployment is very fast. It takes maybe five minutes, depending on the download speed. It's pretty easy to implement. It's not complex.
View full review »The on-prem deployment is not straightforward but the cloud deployment is easy.
View full review »ESET Endpoint Antivirus is not difficult to implement.
View full review »The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.
View full review »The initial setup is straightforward, it takes a few minutes.
View full review »DN
Diana Nongera
I.T. Manager at Pacific Cigarette Company
The initial setup was easy. I would rate it a ten out of ten.
View full review »It's a little bit complicated to set up. Even the deployment process for the endpoint that's deployed through GPO. Obviously, when you have the agent deployment is quite a challenge, so it just doesn't work as a straightforward deployment. You want the endpoint antivirus to be able to talk with the Protect Server. However, it's the deployment that's a bit of a challenge.
I'd rate it four out of five in terms of the ease of setup.
The deployment takes longer than we anticipated.
View full review »HR
Heber Ramirez
Head of Infrastructure at Almo
The initial setup is not difficult. It's very, very easy.
The deployment doesn't take very long. Normally, we take two or three months or so to handle the implementation from beginning to end.
View full review »The initial setup was fine. It was easy. It took less than an hour to deploy.
View full review »The initial setup isn't too difficult. I'd rate it nine out of ten in terms of the ease of setup. It's easy to deploy. We install it on-premise, and it is easy to configure. However, if you want to deploy more agents, you have to do it in two steps instead of one.
View full review »SA
Sylla Abou
Manager at Kharys Entreprise
It's quite simple to set up. People sometimes don't want to make much effort, however, technically, it's quite simple to implement the solution. They can do it themselves, yet we are always there, ready to install the solution.
How many people we need to deploy the solution depends. In the beginning, we can use one engineer to deploy the solution. However, it depends on the number of computers. If we install it on about ten PCs, for example, we can also handle the training for the local IT people who can then make the installation.
We do not normally handle the maintenance afterward. However, depending on the contract, we can assist with support. Usually, we have two engineers that can assist our clients if they need help.
View full review »DD
Deni Daničić
ESET Support at a computer software company with 11-50 employees
I rate ESET Endpoint Antivirus 10 out of 10 for all it is. It's a proven product, polished to perfection, and in the top five products globally. It isn't complicated to set up; believe me, I've been deploying it for 16 years. ESET has been in this field for a long time, so everything is mature and seamless.
The deployment time depends on the network size. From a few hours for the network of 30 endpoints, including the ESET Protect server deployment, to a few days if you have thousands of endpoints and other solutions that need removal.
The deployment time depends on how many devices the user has. It typically can be done in one day.
View full review »MS
reviewer1718730
Works at a hospitality company with 10,001+ employees
The installation is straightforward.
View full review »GL
Gustavo-Lira
Senior Technical Consultant at a tech services company with 51-200 employees
The setup was simple. I set it up manually by installing it on every machine I have. So it was not an automatic process, but it is straightforward enough. It took only 10 minutes per machine.
Where I had a problem was with the smart TVs. It was supposed to function there, but on the HiSense TV I got stuck because I think that the operating system is not the correct version for it to work.
ESET's initial setup is straightforward. The setup follows a standard procedure.
View full review »The deployment is complex and not very easy to use for most people. You need to be a well-informed IT person for deployment.
ET
reviewer1158945
IT Manager at a consultancy with self employed
The initial setup was easy for us. Our team has the tools and experience to manage implementation. It took 10 days to deploy throughout the enterprise.
View full review »The initial setup was straightforward and not difficult. There are some complexities if you want to manipulate the software, but in terms of setup, it's not complex. I rate the setup experience a two out of ten, with ten being the most complicated.
View full review »PF
Pawel Filipczak
IT specialist at SNP Poland
The product’s initial setup is straightforward and fast. I rate the process a nine or ten out of ten. It requires minimal technical staff for deployment.
View full review »BH
NRG LTD
Manager at EZ Computers Ltd.
The initial setup of this solution can be a bit confusing if you don't know what you're doing. That said, if you're buying this solution then you are planning on rolling it out across a complete network. In this case, you will have the relevant knowledge so it's quite easy
View full review »AL
AlexLibis
Owner/CEO at Mator
The initial setup is very simple.
We require one person a few hours per month for maintenance.
I have about 3,000 endpoints and a three-person IT team.
View full review »AH
Attila Hegedűs
architect, owner at Holnaphaz
The initial setup or installation for ESET Endpoint Security is very easy.
View full review »MH
Mark Handlin
Desktop Administrator at Volm Companies, Inc.
It was implemented before I got here, but its setup is straightforward.
View full review »BT
Bambang Trisilo
IT Consultant at a insurance company with 501-1,000 employees
The initial setup is pretty straightforward. I'd rate the ease of setup eight out of ten.
Deployment should only be around two or three minutes. It is very fast.
View full review »DC
reviewer2009151
Senior Software Developer at a manufacturing company with 11-50 employees
I'm not the network admin and therefore did not deal with the latest setup.
We have a network administrator that handles any necessary maintenance.
View full review »MK
Mary Kambo
Penetration tester at KNBS (Kenya National Bureau of Statistics)
The solution is very easy to set up and implement. It's not complex or difficult.
I'd rate the solution five out of five in terms of ease of setup.
It took me less than one hour to put it on my machine.
We have six people that are able to handle deployment and maintenance tasks. They are managers, engineers, and support.
View full review »MS
MarkoStojanovic
IT Specialist at Dragon Maritime See
The product's standard configuration is straightforward. For the advanced version, you will need a lot of time to complete. You need one day for the basic setup and testing process. Another two days are needed for advanced setup due to security policies. You just need one person to handle the deployment process.
View full review »IP
Ivo PESEK
Freelancer at Freelancer
The setup is easy. It was preinstalled on the computer. It took two minutes to put it as "active," and it would start working.
You do not need anyone to manage deployment and maintenance tasks.
View full review »BP
Bismarck Pang
Consultant at CreopsTek Solutions
The initial setup of ESET Endpoint Security is very simple.
View full review »JC
Jean Chamoun
Assistant Researcher at CNRS
The initial setup is not complex. It's pretty straightforward.
Overall, the deployment process is quick. It took a few minutes.
We have about three administrators that can handle any maintenance if it is required.
View full review »DC
reviewer1871745
Managed Services Mng at a computer software company with 1,001-5,000 employees
The initial setup is pretty straightforward. But since our approach includes XDR, EDR, firewalls, and email encryption, Sophos works pretty well for us. The time taken to deploy the solution depends on the size of the customer at the end of the day. But the deployment is very quick, straightforward, and takes about an hour.
The deployment process is customer-dependent and product dependent. It will be around the portal, including the portal for the customer, licensing the portal, and then deploying the agents based on our deployment strategy.
View full review »ID
Irad Dukad
IT Manager at ducart
We found the initial setup to be straightforward and simple in terms of execution. it's not too complex. I wouldn't describe the process as difficult.
The deployment is relatively quick. For each client, it takes a matter of minutes.
We have two technical people on staff that can handle the deployment and maintenance of the product.
View full review »SK
Serhii Kachmar
Engineer at Abona Deutschland GmbH
The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.
View full review »JL
JasonLee12
Chief Executive Officer & Executive Director at Winzen
I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.
View full review »After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good.
View full review »The initial setup for ESET Endpoint Antivirus was straightforward. We installed it on many workstations.
EY
EitanYaacovi
System Administrator at G.E.S. Global Environmental Solutions Ltd.
The initial setup is pretty straightforward. We didn't face any issues. You only need three people to handle deployment and maintenance. We used professionals such as engineers and integrators to assist with the tasks.
View full review »The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption.
View full review »MY
Mike Young
Managing Director at SoftTechTraining.com
Setting up ESET is reasonably complex but not onerous. It depends on who is installing it.
I wouldn't expect any of my clients to deal with it, but I'll happily work through it. The installation process has evolved. I initially set it up using the central control function. In later versions, ESET's central tool was replaced. After I had installed that, I just used the individual ones.
LK
Lawrence Knowlton
IT Specialist at a government with 51-200 employees
It was straightforward. Our MSP has a script, and when you run the script, it kind of gets installed automatically. It also gets configured with their systems. It was pretty easy.
View full review »MK
Mitja Kelenc
System Organizer at a translation and localization position with 1-10 employees
The initial setup was simple. The solution is deployed on-premises on our servers and then deployed to our computers.
View full review »ET
reviewer1158945
IT Manager at a consultancy with self employed
The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience.
View full review »JW
Jayandra Wickramasinghe
Senior Systems engineer at SAT
The initial setup is straightforward,
View full review »OC
reviewer1954704
IT Security Specialist at a tech services company with 11-50 employees
We would like the deployment to be a bit better.
However, I'm an IT specialist and don't deal with the setup. That's a different department. It was also set up before I arrived at the company.
I'm not sure if the deployment can be handled by one person or not. I'm not involved in the maintenance aspect.
View full review »NG
reviewer2004534
Regional account manager at a tech services company with 51-200 employees
I'm not sure how easy or complex the setup is. I do not handle the deployment. I'm in sales.
View full review »JB
reviewer800088
Partner at a media company with 51-200 employees
AL
AlexLibis
Owner/CEO at Mator
The initial setup is straightforward.
View full review »MM
reviewer1134558
IT Manager at a consultancy with 1,001-5,000 employees
Recently, the setup of this solution is easy, but the configuration is time-consuming.
You have to make policies, and it is not a simple process. There are three steps involved, where first you have to deploy the agent, and then you have to create a policy to remove any existing antivirus software. A reboot is required following this step. After the reboot, you install the product and then you have to reboot again.
These steps are tedious and time-consuming, and really what I didn't like about this solution.
View full review »KL
KennethLo
IT Manager at Version 2 Limited
It is pretty easy.
View full review »MC
Mariusz Czarnecki
CEO at SoniqSoft JRMM sp. z o.o. s.k.
The initial setup was straightforward. It was easy.
View full review »BK
Bojan Kovač
IT Manager at a manufacturing company with 51-200 employees
We only require one person for the maintenance of this solution.
View full review »PC
Pardon Chishumba
IT Administrator at a outsourcing company with 1-10 employees
I hardly had any problems. It could be because of the experience with time.
The deployment time depends on the speed of the network. To install it to a standalone workstation, it didn't take me more than 5 minutes to complete the process.
View full review »MD
Matija Dabic
Junior System Engineer at a tech services company with 501-1,000 employees
Initial setup is simple, there are no undefined options that confuse you and every step is well explained.
View full review »YH
reviewer1548642
IT Management and owner at a tech services company with 11-50 employees
The initial setup was very easy. It's not complex to deploy.
We only had three engineers involved in the implementation. It was a small team.
The deployment was quick. We had everything done in a day.
We only really need one person to maintain the solution.
View full review »DA
reviewer1643511
Analyst - Security Officer at a non-tech company with 201-500 employees
The initial setup of Azure is easier than that of the solution.
The initial setup was quick and easy.
View full review »The initial setup of ESET Endpoint Antivirus is easy and takes only minutes to do.
View full review »MV
Mickelle Van Wyk
Technical Manager at a tech services company with 51-200 employees
The initial setup is straightforward.
View full review »SR
reviewer1536963
Information Security Engineer at a financial services firm with 501-1,000 employees
The installation was complicated.
View full review »MK
reviewer1675503
Executive Director at a logistics company with 1,001-5,000 employees
The setup is simple.
View full review »EA
EhabAl Borai
IT Manager at Arab International Optronics
The initial setup is very easy. Deployment took about five minutes. You don't need more than that to tune it and make everything work properly. You only need one person for administration purposes once the solution is set up.
View full review »TI
reviewer1625655
IT Director at a tech services company with 201-500 employees
The initial setup was straightforward.
View full review »KL
KennethLo
IT Manager at Version 2 Limited
After we upgraded to version six, it's been pretty easy to continue upgrading. It's pretty straightforward to upgrade and install. 10 years ago, this wasn't the case. We had to install each upgrade one by one.
View full review »The initial installation time can be counted in minutes or maybe a few hours. It does not take that long to get up and running.
View full review »MK
reviewer1025226
Administrator at a renewables & environment company with 11-50 employees
The initial setup is easy.
View full review »AG
reviewer1087032
CEO at a tech services company with 1-10 employees
It is easy to set up the solution. The duration depends on the number of endpoints and servers that you have. If you have many computers and you're using Active Directory, it generally takes less than a week.
View full review »Straightforward.
AR
reviewer1614891
Commercial Hub Manager at a energy/utilities company with 51-200 employees
The solution is easy to install and configure.
View full review »JM
reviewer1600164
Programme Manager at a tech services company with 11-50 employees
The solution was pretty simple to set up. It was quite quick as well. I'd say it's quite easy to install and implement.
You don't need too many people to deploy and maintain the solution. We might have about three or so people who can handle those duties. Of course, then there were people from our side involved in defining some of those policies, et cetera.
View full review »GN
reviewer1506663
Network / Systems Administrator at a logistics company with 201-500 employees
While this initial setup itself was easy, we did have issues dealing with custom Windows certificates and we just couldn't get any proper documentation out of ESET. It was a headache.
Apart from that challenge that we encountered, when we switched back to Windows it was okay. It didn't take a long time.
View full review »The deployment and configuration of ESET Endpoint Security and ESET Remote Administrator are really simple, and easy to manage.
View full review »AM
AtiqMohammed
Presales Consultant - Engineer at Red Secure IT Infrastructure LLC
The initial setup is straightforward.
View full review »MP
Mahendra Patel
SOC Manager at a tech services company with 51-200 employees
The initial setup is easy. It's not a complex or difficult process.
View full review »MA
reviewer1593132
Co-Founder at a computer software company with 201-500 employees
The installation is easy and it takes only a short time. If you have access to the Active Directory then it is simple.
View full review »Yes. Phone support provided was great and the GUI steps are easy to follow.
View full review »Buyer's Guide
ESET Endpoint Protection Platform
April 2024
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.