EventTracker Implementation Team

Geremy Farmer
Information Technology Coordinator at Magnolia Bank, Incorporated
They provided assistance and they do with that SIEMphonic piece. We purchased training from them and then worked with them directly on what we wanted configured and how to configure it. They did most of the heavy lifting of actually configuring the reports and all the alerts. If you want filtering you can ask them, or you have the ability to go in there yourself. I personally don't have a lot of time and resources to do that, so using their staff and the resources has been very beneficial. Overall, they are very professional and good to work with. Some of their trainers were difficult to understand, as there was a language barrier. Some other staff from outside of the US, some of their training people, the technicians who provided training, were very difficult to understand. Others were not hard to understand. It was a case-by-case issue. But we did have some issues with trying to understand them during the training. We expressed our concerns and, of course, they addressed that. It was a process we worked through. View full review »
Bryan Caporlette
Chief Technology Officer at G&G Outfitters Inc
Netsurion did the installation. We did not work with a third-party consultant. View full review »

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