EventTracker Reviews

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Richard Teegarden
Real User
Network Manager at a energy/utilities company with 51-200 employees
Sep 16 2019

What is most valuable?

The solution is on-prem and we also utilize them for fairly full, managed services. They do tend to babysit it quite a bit. We get daily reports that they piece together… more»

How has it helped my organization?

It's come in tremendously handy. We've had small incidents crop up that we've been able to isolate immediately or dig further into because of this. Without that… more»

What needs improvement?

They haven't had to fixed much, but we have come back to them with requests for very specialized reporting. Something that's not canned. We might be looking at a… more»

What's my experience with pricing, setup cost, and licensing?

I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not have a previous SIEM. That was a very big push for us. We realized how little we had in the way of eyes on all of our products, unless we did a manual… more»

What other advice do I have?

They are a fantastic team. I would stack them up against anybody. If anybody asks us what we're using for a SIEM, I'd say that this is what we're using. I highly recommend… more»

Which other solutions did I evaluate?

At the time, EventTracker was one of the few that did a bit of that behavioral analysis. There was another one, the name escapes me right now. But it was the only other… more»
Geremy Farmer
Real User
Information Technology Coordinator at Magnolia Bank, Incorporated
Feb 26 2019

What is most valuable?

The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls… more»

How has it helped my organization?

It gives us a real idea of our network environment, VPN access, alerts and more. We are able to identify where we're getting scanned externally from potentially malicious… more»

What needs improvement?

There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but… more»

What's my experience with pricing, setup cost, and licensing?

The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same. It's just what a system like… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not have a previous solution. They had already purchased this product before I came into the organization. There are a couple systems out there where people have… more»

What other advice do I have?

If it's your first SIEM event-correlation system, be prepared for a long process. That's not just because it's EventTracker. That seems like that's what that process… more»

Which other solutions did I evaluate?

I've looked at AlienVault. That's the only one that I can recall looking at extensively. But cost-wise it really wasn't worth it to us to switch to that system. It might… more»
Find out what your peers are saying about Netsurion, Splunk, AT&T and others in Security Information and Event Management (SIEM). Updated: September 2019.
371,062 professionals have used our research since 2012.
Bryan Caporlette
Real User
Chief Technology Officer at G&G Outfitters Inc
Feb 13 2019

What is most valuable?

The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events… more»

How has it helped my organization?

It is protecting us from cyber threats. We get a lot of information security audits from our larger clients. I wanted to be able to have intrusion detection and… more»

What needs improvement?

The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit… more»

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not use another solution prior to EventTracker.

What other advice do I have?

The solution has been everything that I've asked for from a service standpoint, software standpoint, and support. I have no complaints. My advice would be to engage them… more»

Which other solutions did I evaluate?

I was doing a cursory review of different things by doing a web search, like a Google search, and looking at different options. I came across Netsurion, who are local to… more»
Sean Sheil
Real User
Information Technology - Business Process Analyst at a financial services firm with 51-200 employees
Feb 26 2019

What is most valuable?

The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're… more»

How has it helped my organization?

We use those standard reports every day and monitor them. It does save us some time from having to go out manually and pull that information together. With the daily reports that we get, we can easily scan through them and find any… more»

What needs improvement?

I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports. Other than that it's… more»

What's my experience with pricing, setup cost, and licensing?

Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.

What other advice do I have?

Go through some training to know the ins and outs of the application. It has changed quite a bit in the seven years I've worked with it, and it would be a good idea to do some more training to learn all the new features and to make sure you… more»
Real User
Consulting Engineer at a tech vendor with 10,001+ employees
Apr 03 2019

What is most valuable?

We can search all event logs and domain controller security events. The dashboard is laid out very well. I handle all the group policy compliance settings, and I get to… more»

How has it helped my organization?

It was purchased so we would be in compliance. That is our main reason, and it works very well. The product satisfies our compliance, and thus, all of our auditors. All of… more»

What needs improvement?

The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making… more»

What's my experience with pricing, setup cost, and licensing?

The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high. Going forward, we have to get more… more»

If you previously used a different solution, which one did you use and why did you switch?

For the compliance, this is probably one of the first product that we got for our Windows side.

What other advice do I have?

Get the preferred support. This is for the guy who uses and maintains the back-end of the system. Because if you don't have your firewall configurations configured… more»

Which other solutions did I evaluate?

We are always evaluating new tools. We decided on Netsurion because of its UI and ease of use. My team agrees that the solution is reliable and easy to use.
Real User
Assistant LAN Administrator at a non-profit with 10,001+ employees
Sep 11 2019

What is most valuable?

The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like. The reports are fine the way they are. The dashboard is also fine. We haven't configured the dashboard widgets; we just basically go… more»

How has it helped my organization?

It gives us a heads-up about the disk space and any errors in any event logs that we have to look at. There are times where that saves us time.

What needs improvement?

I would like to see the dashboard come up more quickly.

What other advice do I have?

Overall, it's very straightforward.

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User Assessments By Topic About EventTracker

Find out what your peers are saying about Netsurion, Splunk, AT&T and others in Security Information and Event Management (SIEM). Updated: September 2019.
371,062 professionals have used our research since 2012.

EventTracker Questions

What is EventTracker?

EventTracker by Netsurion delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to advanced threats.

EventTracker Security Center
EventTracker Security Center is one platform for all critical SIEM capabilities necessary for real-time security monitoring, advanced threat detection and response, and audit-ready compliance. With Security Center, you are able to quickly identify security threats, malware, unusual behavior and suspicious network traffic, and respond more effectively.

EventTracker SIEMphonic
EventTracker SIEMphonic is our Co-Managed SIEM service that functions as an extension of your team to strengthen defenses, respond in real-time, control costs, and optimize your team's abilities. EventTracker SIEMphonic is includes our own award-winning platform that has been included in the Gartner Magic Quadrant for SIEM for 11 consecutive years. Whether on-premise or in the cloud, our 24/7 ISO/IEC 27001-certified Security Operations Center (SOC) provides expertise so you can focus on the unique requirements of your organization.

EventTracker customers

The Salvation Army, The FRESH Market, Pacific Western Bank, AAOS, Vanderbilt University, Talbots

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