Everbridge IT Alerting Pricing and License Cost

Tech Leader
Office of the CIO, Service Excellence at a agriculture with 10,001+ employees
For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective. My suggestion would be, do your homework. If you know what the marketplace will support, I think it is fairly traditional. Not every market or every product fits this, but it's pretty normal that list prices are designed to be discounted. Very few, especially on the enterprise scale, are going to pay full sticker price for a software product. So do your homework, know where the discounting can get you, and know what you're willing to pay. Because if you say, "This has a value of X for me as an organization," if you articulate your position well, you have some very real opportunity to get either close to or at what you perceive to be the real value of the product in your negotiations. It's never an easy step but, done well, I think that people will find that Everbridge is a great listener and is willing to meet in the middle. View full review »
Freelance Consultant at Freelance
In terms of additional costs, I was just the guy who was the pain in the back, telling them, "No, we need this functionality. You forgot this. These are the use cases that need to be represented." But apart from the integration costs and, obviously, using resources from Remedy and using resources from Everbridge, regarding licensing costs we just had that flat fee. Once we integrated it was just a standardized fee. View full review »
Chris Quinlan
Director Of Service Operations at Finastra
The annual cost is approximately $125,000 USD but is highly dependent on the number of licenses required. They are one of the cheapest solutions on the market. We looked at all of the major competitors in the space. Everbridge was one of the most affordable for what they are offering. View full review »
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David Valerius
Communication Manager at a tech services company with 1,001-5,000 employees
For the one-way license, which refers to someone is just on the receiving end, it's very affordable. I was actually surprised that it was a really good price. The two-way license, like for an on-call resource who is actually going to be in a calendar and be paged, it is a bit more expensive, but for the gains that we've realized, it's certainly worth the price. View full review »
Milton Williamson
Data Center Manager at PVH Corp.
As far as I'm aware, there are no costs beyond the standard licensing fees. View full review »
Manager at a transportation company with 51-200 employees
We thought the base product was pretty reasonable. It can pricey once you start adding stuff on, but that's the same with anything. We have scaled up almost every year. We bought the base, 500 contacts, the thing they sell to airports, in our first year. Then we got the IT Alerting because we needed the email integration stuff and some of the scheduling features. This year we've gone up another step in contacts, from 500 to 1,000. We're investing in the system. View full review »
Director Of Operation Risk Management at a financial services firm with 1,001-5,000 employees
They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting, it is worth it. They are competitively priced, but the IT alerting is the differentiator. The way that they market it and push it out. That is their premier function. Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them. When we did our contract, we did a three year contract with fixed pricing. We locked in the pricing for three years. As we have grown, we locked in pricing for additional units of employees. View full review »
David Paul
Lead Pipeline Designer/GIS Specialist at a consultancy with 1,001-5,000 employees
Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it. View full review »
Director with 1,001-5,000 employees
The current pricing model is adequate. We feel that the pricing model for our IT Alerting solution is competitive with similar solutions on the market. View full review »
Sr Systems Administrator at a pharma/biotech company with 5,001-10,000 employees
Get a clear idea of the number of users (those that manage calendars and/or initiate incidents) and use SSO which greatly facilitates adoption. View full review »
Senior Manager, IT Operations at a hospitality company with 1,001-5,000 employees
Pricing is reasonable, based on different customer types. View full review »
Find out what your peers are saying about Everbridge, OnSolve, xMatters and others in IT Alerting and Incident Management. Updated: March 2020.
407,096 professionals have used our research since 2012.