Everbridge Mass Notification Overview

Everbridge Mass Notification is the #1 ranked solution in our list of top Mass Notification Software tools. It is most often compared to OnSolve MIR3: Everbridge Mass Notification vs OnSolve MIR3

What is Everbridge Mass Notification?

Everbridge Mass Notification provides robust analytics, GIS targeting, flexible group management, distributed contact data, language localization, multiple options for contact data management, and a “globally local” approach to optimize voice and SMS routing.

Everbridge Mass Notification Customers

Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority

Everbridge Mass Notification Video

Everbridge Mass Notification Reviews

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IT Resiliency Consultant at a manufacturing company with 10,001+ employees
Sep 21, 2020
A globally scalable solution designed for efficient broadcast alerts

What is our primary use case?

We are currently using Everbridge as our mass communication software for events considered emergencies or crises. I am responsible for mass notifications. We do use IT alerting as well, but I am responsible for the mass communications piece of emergency response. We use this software in the event of a crisis or an emergency, either weather-related or safety-related, and we use it globally. The emergencies and crises can be anything from a landslide to an earthquake to an active shooter to chemical spills and so on.

Pros and Cons

  • "From research into competing products, there are no products on the market that appear to be decidedly better."
  • "Predefined templates with predefined contact lists attached allow an operator to send a message out to a contact list quickly."
  • "The product is lacking in the area of language support."
  • "The technical support is inconsistent."

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), I would rate this solution as an eight or nine-out-of-ten. I say that after reviewing some of the other products on the market. I have not been able to find anything that is decidedly better. The advice that I would give to others looking into implementing this product is that I would definitely recommend it for many organizations that do not need a global solution. If they do not need multiple language capabilities, it is something that can be deployed very quickly and it is a very good product. It needs some language…