Microsoft Exchange Online Pricing

Saad Zarkout - PeerSpot reviewer
IT Manager at BUTEC s.a.l.

The cost of Microsoft Exchange Online is approximately $4 to $36 per user. They do not give a discount which is not good. The solution is expensive if you have 800 to 1,000 users. They should give discounts when you have a lot of users.

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Fadi Bathish - PeerSpot reviewer
Project Manager at Siren Analytics

The pricing is based on a yearly contract and a floating license option is offered.

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Rob Moore - PeerSpot reviewer
Systems Administrator at Saint Tammany Parish Hospital

The licensing cost varies. For example, we have E1 and E3 licenses. Currently, it's approximately E3 $20 per user.

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Buyer's Guide
Microsoft Exchange Online
March 2024
Learn what your peers think about Microsoft Exchange Online. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
Babatunde-Olugbode - PeerSpot reviewer
Technical presales engineer at Avetium Consult Ltd

Microsoft Exchange Online is very expensive. While it might seem a bit expensive, the benefits outweigh the cost for us. We wouldn't consider changing unless absolutely necessary.

We pay yearly. It's roughly around $22.00 per user per year for the cluster with over a thousand users.

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Muhammad_Irfan - PeerSpot reviewer
Sr. Network Administrator at ACMC

The pricing is really high. It's higher compared to other services.

The license is yearly.

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SunilAgarwal - PeerSpot reviewer
Executive Vice President and Global Head of Research and Development at Bqube Global

We pay for the solution annually. The price is a bit expensive. However, it offers good value for money. The implementation cost is minimal. Also, now it is on the cloud, we don't have to worry about storage, maintenance, or hardware. The cloud is highly secure, and it helps save us money in the long run. 

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Manar Shihab - PeerSpot reviewer
System and Network Engineer at Pointec

The solution's pricing is reasonable. It's not very cheap, but it's reasonable somehow. It depends on the plan because the cloud users do not buy Microsoft Exchange Online separately. They take a Microsoft 365 plan. It's very rare that a customer comes and says that he needs only emails.

Customers purchase the plans of Microsoft Office, including Windows license from the cloud, Microsoft Teams, OneDrive, and SharePoint. All these products come with the bundle of Microsoft 365. So, the pricing depends on the plan you are going through.

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Anish Bheekoo - PeerSpot reviewer
IT Lead at CMH

We pay a yearly licensing fee for the solution. The cost depends upon the plans we choose and the types of applications we want to use. We have a three-year deal with Microsoft to get a good price for the product. They are very willing to revise the price, accompany us for the setup, and give us a framework. They are very impressive to work with. There are no additional costs associated with the product.

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FP
COO at a comms service provider with 1-10 employees

We have an Office 360 subscription.

I'm not sure. It's somewhere between $100 and $200, but I couldn't tell you.

I didn't install it on my computer. The app is a resident on my computer, but it's a Microsoft Office subscription with automatic updates, and it's not like a version of the application that I purchased and installed on a disc on my machine.

I don't own the application because I pay an annual subscription to use it.

Previously you had to buy it at a computer store and own it until you purchased the next version. That is not the case. I pay approximately $120 or $150 per year, and as long as I pay that amount, they will do regular updates so that I always have the most recent and greatest version of the application.

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KK
Senior Consultant at DP World

We have an enterprise agreement with Microsoft. Since the last renewal, we have had one more 100% increase in the license due to new acquisitions. We asked Microsoft to provide some discount. Instead, they increase the license cost. The price is not competitive.

We only pay for an enterprise agreement, which includes on-site engagement activities from successful engineers, training sessions, vouchers for exams, etc.

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EO
Information Security Management Individual Contributor at First Bank of Nigeria Ltd.

I find it reasonably priced.

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Kalpa Prabashwera - PeerSpot reviewer
Senior Information Technology System Administrator at Sumathi Holdings

The solution is expensive. For the price, we do get value, however, it is a bit too much money.

We pay for the solution on a yearly basis. There are no extra costs on top of licenses. 

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Innocent Ohiaru - PeerSpot reviewer
IT Administrator at James Hope College

The product is very cheap. It is relatively affordable.

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MS
System Administrator at KREBS+KIEFER

Microsoft solutions are expensive.

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VR
IT specialist at Groww

The pricing is fine. I've had similar conversations with my customers, and we've found the cost is fair. However, if it could be lower, that would be a plus. 

The cost is around $12 to $16 per user.

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TOFIK AHMED - PeerSpot reviewer
Ict User Support Technician at Jju

We have a three-year license for $25,000.

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SahilSharma1 - PeerSpot reviewer
Product Manager at PayU Payments Private Limited

The cost of our annual license for the solution is moderate. I would give the cost a five out of ten.

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Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions

The license for the solution is cheap, but it could be more affordable in the long term.

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TY
Technical Consultant at LinkDev

My company needs to make monthly payments towards the licensing costs attached to the product. I feel that the price of the product is affordable.

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AA
Support Engineer at Crest

The pricing is fine. I've discussed this with customers, and they have found the price point to be fair. When you compare it to others, like Google, it is competitive. If it could be lower, of course, it would be ideal.

The solution costs $12 to $16 per user per month. 

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MW
Director of IT ISO at a financial services firm with 51-200 employees

The pricing is always something that could be better. We always like to work towards protecting our budget.

I know what the cloud cost per user is. I don't have what the on-premises costs are.

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GauravRaghav - PeerSpot reviewer
Solution Architect at APIS

Microsoft Exchange Online is an affordable solution.

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BENDER BENEDICT - PeerSpot reviewer
L3 Technical Support Engineer at SV Gaming Limited

I would advise being aware of the organization's requirements. Also, an in-house technical person that can help in terms of managing is a necessity, because Exchange Online requires a continuous management process. The solution is not one that can just be deployed one-off and let go; it has to be continuously managed. Also, Exchange Online is quite cheap.

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Dimitar Alexov - PeerSpot reviewer
CDO at SGROUP

There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad.

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GlennHutchinson - PeerSpot reviewer
Manager - Infrastructure at a government with 201-500 employees

There's a licensing cost, but it's included in our Azure pricing, so I'm not really concerned about it.

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KM
system administrator at ZZI d.o.o.

We are Microsoft partners. We bought some licenses, and some are within our package or partnership with Microsoft.

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ChrisWanyoike - PeerSpot reviewer
Network Infrastructure Specialist at Central-Bank-Kenya

It is a cluster solution. 

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DZ
IT Infrastructure & Tech Support Manager at a energy/utilities company with 1,001-5,000 employees

The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five. 

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GeorgeKaravitis - PeerSpot reviewer
Owner at Digital Horizon

The licensing cost increased at least 15 to 20 percent recently and it would be helpful for them to be reduced.

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TZ
Azure Cloud Solutions Architect at cloud hiver

I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month.

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Danie Joubert - PeerSpot reviewer
Managing Director at ProQuanta

The product is expensive and has an annual subscription.

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SP
Solution architect at Cargill

Our organization pays for a corporate license to use the solution.

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Ololade Olotu - PeerSpot reviewer
Project Manager at Dell EMC

You do need to pay a licensing fee in order to access the solution. There are also enterprise agreements where companies would have to agree to a certain level of volume. 

It could be less expensive. If it was, more companies would use it. 

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Wondwossen Abebe Kebede - PeerSpot reviewer
Program and performance manager at Ethio Telecom

We have yearly licensing costs.

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Boris Kaluža - PeerSpot reviewer
CEO at Enter++

I believe that the solution is not cheap but that it's a good investment. It's affordable but they've made licensing into a complex issue and it's difficult to try and follow all the changes. 

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SK
Senior Manager at Havells

There is an annual enterprise subscription to use Microsoft Exchange Online. The price is reasonable.

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it_user265281 - PeerSpot reviewer
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates

The plans can be confusing. Take time to understand what you need, what you will need in the future, and buy a plan accordingly. 

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SI
Managing Director at Oilfield Development llc

Microsoft Exchange Online is too expensive. 

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Khizer Saleem - PeerSpot reviewer
Assistant Manager Technical at Ironbridge Systems (Pvt.) Limited

They have raised their prices, and obviously, it hits our customers. Some of them are deciding to step back from Office 365. For customers who have bought the annual subscription, they are moving to the monthly subscription.

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AN
ICT LAN Administrator at Zambia Revenue Authority

This is an expensive solution. 

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SN
Solutions Architect at a tech services company with 10,001+ employees

I would say the solution is reasonable and affordable. Compared to the competitors, I would say it gives you a lot more functionality and is easy to integrate with other applications and tools. I give the solution ten out of ten for pricing.

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JR
Principal Cloud Architect at a manufacturing company with 1,001-5,000 employees

Pricing is good. However, it's also not exactly cheap.

It's my understanding that we have a contract that runs for two or three years with an enterprise agreement backing all this up. We do not buy on a yearly basis. That would be unusual for our company to buy for such short term.

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Zülfikar Erdem - PeerSpot reviewer
IT Support Specialist at Wagner Kablo A.S.

We have a yearly license for Exchange Online.

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Wai KongWong - PeerSpot reviewer
Information security consultant at Ypsilon System

The price of Microsoft Exchange Online security could improve. The overall price of the solution is reasonable.

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Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen

There is an annual license required to use this Microsoft Exchange Online.

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AD
Engineering Manager at a manufacturing company with 51-200 employees

The licensing price could be lower. The subscription fee is monthly. 

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PS
Solutions Architect at a comms service provider with 1,001-5,000 employees

Initially, we had issues with the licensing agreement, but we worked it out with Microsoft.

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Saijeet Kalpoth - PeerSpot reviewer
Regional Manager at Informa Solutions Pte Ltd

The pricing could be cheaper.

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Harcharan Mittu - PeerSpot reviewer
Founder and Managing Director at XOR BIT INFOTECH PRIVATE LIMITED

The licensing price is ok, I'd rate it as four out of five.

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FB
manager of SAP department at Standard Sharing Software

I think that the price is a little high, especially considering that Google have a similar, free email solution.

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SA
Manager at global trading

There is a license required for the solution and it is paid annually.

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AB
IT Team Leader (Network and Security) at a energy/utilities company with 201-500 employees

We have a license per user scenario.

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SD
Director with 11-50 employees

The price is a bit high. It is especially expensive in the Indian market. 

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KN
Technical Account Manager at Softline Group

The price of the license depends on a lot of factors, such as the number of licenses and company specifics.

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VP
Delivery manager at a computer software company with 201-500 employees

The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use.

When it comes to the license, we are already talking about Microsoft. There is also provisioning. Otherwise, it's just plug and play. There are not many administrative tasks involved. 

A business user who occupies a very small portion of the industry can pay less for a suite. The desktop and web versions are also posibilities.

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AS
Senior System & Security Administrator at a legal firm with 51-200 employees

We have an annual subscription. The price could be cheaper.

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JH
IT Specialist - Technology Services at a educational organization with 10,001+ employees

We have an enterprise agreement for licensing.

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SB
Assistant Manager IT at ACP BILLING SERVICES PVT LTD

I have no comment about the pricing of the product.

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IC
ICT Consultant at a tech services company with 11-50 employees

This solution requires a license.

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PT
CEO at Shivaami Cloud Services Pvt. Ltd.

The pricing is a bit more expensive than other solutions.

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KW
Infrastructure Architect at a tech services company with 5,001-10,000 employees

Regarding the pricing and licensing of the solution, it's great. I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent.

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MS
CTO at Hybrid Tech

The price of the solution could be less expensive.

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RR
Tech Lead at a tech services company with 1,001-5,000 employees

I think it is a very manageable and reasonable solution. There are different licensing agreements that you can choose, according to your company's needs. In general, I think this is a pretty reasonable solution.

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Buyer's Guide
Microsoft Exchange Online
March 2024
Learn what your peers think about Microsoft Exchange Online. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.