Creating the custom application is a bit awkward. I kind of have to guess my way through it sometimes. 

A lot of working with this solution is really intuitive. I have picked it up mostly on my own. I'm sure that there are some things that maybe I hadn't thought of or really hadn't considered, and I think it would be good just to promote some day courses. I don't really see a whole lot that comes out for Exinda as far as training or informational sessions through our normal resellers. It would be cool to know more about the solution by utilizing educational resources or even have Exinda promoted a bit better.

Fundamentally sound with WAN acceleration, but needs to expand the range of accelerated applications. Also could expand the range of deployment options to include MPLS clouds.

There might be room for improvement in the speed and throughput of some of their devices. They're getting a bit slow on some of the bigger devices. It would be helpful if there were some sort of an ISP model.

Also, while I don't think it would be possible for them to do, it would be better if they had the Citrix support and the visualization to visualize your network.

Besides that, it fits its purpose as a shaper and accelerator. Some people would say things like, "Add a firewall to it," but I disagree. I think a firewall's a firewall, and Exinda's a shaper and accelerator.

The product itself is very good. The areas for improvement would be around the support service that GFI provides. The licensing is also complicated and the presales process is quite complicated as well.

The updating of applications that the system knows about could be a little quicker. For example, Zoom had been out for a while, but it took a while for it to show up as an application that Exinda could natively handle. We had to write some things in order to handle Zoom, initially.

Exinda has not allowed us to also maintain app performance without buying more bandwidth because we generally allocate a certain amount of bandwidth to our customers. Our bandwidth depends on how many customers we have.

In terms of improvement, one thing that has always frustrated me about it is that when you look at real-time monitoring, you can only filter it by IP address. You can't filter it by anything else. It would be good if we could filter by VLAN.

It will be great to get ability to work with in cloud infrastructures.

None that I can see.