Exterro Overview

Exterro is the #7 ranked solution in our list of top eDiscovery software. It is most often compared to Micro Focus eDiscovery: Exterro vs Micro Focus eDiscovery

What is Exterro?
Built specifically for pediatric therapists. It includes tons of pediatric content for documentation and it makes billing a snap!

Exterro is also known as Exterro Fusion.

Buyer's Guide

Download the eDiscovery Buyer's Guide including reviews and more. Updated: July 2021

Exterro Customers
Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
Exterro Video

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IT Analyst III at Federal Credit Union Bank
Real User
Top 5
Automates processes relating to sharing, reviewing, and collecting electronically stored information (ESI)

What is our primary use case?

We use Exterro as a glorified notification system. It was used by the Office of General Counsel and Debt Collections Group to notify employees that they needed to preserve emails or records, or whatever information they had that pertains to cases where we're suing members, for example. Legal hold matters. It wasn't that we were necessarily using the tool for preservation of any kind. It was just that the old process was basically done through email — there was no structure behind it. That was kind of the main purpose for bringing Exterro in. We are using a SaaS version of Exterro. As far as… more »

Pros and Cons

  • "We like the reporting functionality. It just seems very clean."
  • "I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."

What other advice do I have?

I would recommend Exterro. It seems to work just fine for the businesses that use it on a daily basis. I think there is even a preservation mechanism in the tool that you can add on, but we just haven't implemented it. There are tons of other things that you can do with it. So yes, I would recommend it. I would say it's a good tool. The biggest lesson I've learned is that the tool can handle a large volume of notifications and emails. It takes a lot of manual processes out, saves time, and lowers overall organizational risks. Those are just some of the highlights that I learned going in…
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