The NDR feature analyzes network traffic, creating records with connection details. While these records offer insights, there's a limitation in investigating payloads directly. ExtraHop provides an option for an additional server to save payloads, but its temporary storage has constraints. Unlike some competitors, it lacks an automatic payload-saving feature for each detection, presenting an improvement opportunity. Suggested enhancement involves the main sensor prompting payload storage for specific detections, streamlining the investigation process, and contributing to a more efficient workflow. A drawback includes packet storage limitations for payload data, necessitating timely extraction for thorough investigations.

There needs to be more support.

We'd like to see more protocols. There are some basic protocols, however, there needs to be more. 

They can include integration with SAP. Currently, no vendor provides network performance monitoring in the SAP market. It is a very big market. We have around 400 customers for SAP in Korea. In the USA, there are more than 10,000 customers.