ExtremeCloud IQ Archived Reviews (More than two years old)

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Vendor
Manager - IT Infrastructure at a non-tech company with 501-1,000 employees
Jun 22 2017

What is most valuable?

* Controller-less APs * Auto-Provisioning * App and firewall security at the AP * Reliability

How has it helped my organization?

I never worry about the WiFi being down. An AP might have issues, but the others automatically increase power to fill in the gap. Usually, an issue is resolved with a… more»

What needs improvement?

Their firewall configuration gets funky and it can be difficult to understand.

What's my experience with pricing, setup cost, and licensing?

Buy near the end of Q4 in order to get a deal.

Which solution did I use previously and why did I switch?

We used Symbol Controller based WiFi. It was terrible, it went down all the time, and it was difficult to upgrade or add APs to.

What other advice do I have?

You will not regret buying this solution.

Which other solutions did I evaluate?

We looked at several other options, including Cisco and Aruba.
Consultant
ICT manager at a tech services company
May 29 2017

What is most valuable?

We chose Aerohive because it was controllerless and the config tool is available as SaaS. Nothing more to do then pulling cables and plugging AP's into network.

How has it helped my organization?

Before we installed the Aerohive solution we had a few cheap individual access points without roaming or central management. Installing the Aerohive solution brought us a… more»

What needs improvement?

The only area of improvement we made ourselves so far is the temporary visitor solution in HiveManager NG which is quasi non-existent. We use an external LDAP server for… more»

What's my experience with pricing, setup cost, and licensing?

When using a smaller network we found it more interesting to use the cloud hosted HiveManager solution. We found it cheaper and easier to start. No internal resources… more»

Which solution did I use previously and why did I switch?

We only had some single individual access points. That of course means individual config (no central management), no roaming, no full coverage ...

What other advice do I have?

If you start a new network immediately switch to HiveManager NG. Don't waste your time setting up your system in the old management solution as you will have to move… more»

Which other solutions did I evaluate?

We evaluated HP but they had no controllerless solution at that time (before Aruba acquisition). The controller price (you need redundancy, right ?) broke their neck in… more»
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Consultant
Systems Integrator at a tech services company with 51-200 employees
Mar 19 2017

What is most valuable?

* Cloud-based controller * L3 roaming

What needs improvement?

* Admin UI and Automatic channel assignment algorithms. * An recurring example, would be where their support engineer would be given remote access to full project documentation, surveys, and planning… more»

What's my experience with pricing, setup cost, and licensing?

Make sure that your regional distributor is truly committed to the product and supporting the solution before buying.

Which solution did I use previously and why did I switch?

We now actively service existing Aerohive installs, but are encouraging new sites to consider Cisco Meraki as the sales, training and support efforts are more mature in our region.

What other advice do I have?

Don't believe promises of training. Get your training before you make a purchase commitment, or find another vendor's solution.

Which other solutions did I evaluate?

Aruba, Ruckus, Cisco.
Vendor
IT Admin at a engineering company with 501-1,000 employees
Mar 09 2017

What is most valuable?

Their distributed model - they call it cooperative control - rather than a controller-based system, has permitted a centralized management control plane with HiveManager… more»

How has it helped my organization?

We have been able to deploy complex wireless solutions to our users with minimal difficulty.

What needs improvement?

Aerohive's new version of HiveManager, known as NG, while offering new features, still needs development and an ability to migrate from "classic" versions of HiveManager… more»

What's my experience with pricing, setup cost, and licensing?

Without needing to pay for controllers, we were able to invest in better wireless hardware. License and maintenance costs were minimal.

Which solution did I use previously and why did I switch?

I previously used Symbol/Motorola. We switched due to scalability and management issues.

What other advice do I have?

We integrated Aerohive into our Cisco-centric environment in 2008 and never looked back. Subsequently, when Aerohive offered other layer two devices, specifically… more»

Which other solutions did I evaluate?

Before choosing, we also evaluated Cisco, Aruba, Meru, Meraki, Ruckus, and Motorola.
Vendor
-- at a government
Oct 26 2016

What is most valuable?

Devices are easy to configure and require almost no maintenance. It is an independent device that can be managed remotely. The online tool helps us view with one click all… more»

How has it helped my organization?

Our previous solution had various issues - we went from a centralized wifi solution and converted to the Aerohive solution. This in the cloud solution is very practical as… more»

What needs improvement?

I support several points of service, but our billing is centralized. As our points of service placed their purchases, the yearly maintenance fees were not dated all the… more»

What's my experience with pricing, setup cost, and licensing?

We have several points of service that has purchased this solution - the only issue we had is that they weren't purchased at the same time - so maintenance fees were not… more»

Which solution did I use previously and why did I switch?

Yes. Our previous solution was centralized and we had a lot of dependability issues. With the Aerohive solution we were able to decentralize our wifi solution. This helped… more»

What other advice do I have?

Aerohive is a great company to deal with. You feel like a part of the family. The product is top notch - you will not have any regrets.

Which other solutions did I evaluate?

Before choosing Aerohive, we had an in-house solution. We researched what could be done locally and the advantages of staying in-house. Aerohive provided us with a staple… more»
Vendor
Jr. IT Engineer at a real estate/law firm with 1,001-5,000 employees
Jun 16 2016

What is most valuable?

* HiveManager has been a valuable tool to manage/troubleshoot Access Points, Branch Routers, and connected clients. * Easy and consistent deployments allow for a seamless… more»

How has it helped my organization?

We are able to provide wireless service while leveraging security mechanisms and utilizing some web filtering such as blocking torrent traffic.

What needs improvement?

* Hivemanager NG does not support all devices. * Policy management - objects become tied together so you have to dismantle a policy to be able to delete it. They can not… more»

What's my experience with pricing, setup cost, and licensing?

Hardware is more expensive than a home router but there is a reason. In addition to the feature sets that hivemanager provides having a maintenance agreement allows us to… more»

Which solution did I use previously and why did I switch?

No. We researched multiple vendors however the controller-less system and hivemanager capabilities won. Why is there a minimum character of 120 if the answer is No.

What other advice do I have?

Buy it!

Which other solutions did I evaluate?

Meraki/Aruba.

What is ExtremeCloud IQ?

ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

Also known as
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud
ExtremeCloud IQ customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

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