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F-Secure Elements Endpoint Protection Room for Improvement

Computer Network Specialist

I can't speak to what could be added in terms of features, they are always changing and adapting to new realities.

The program and cloud service management is in English. It's not a problem for me, however, it might be for users who don't speak English or use it regularly.

It would be ideal if they could offer discounted pricing to schools.

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Senior IT Support at a hospitality company with 51-200 employees

Sometimes, F-Secure doesn't always work as well as we'd like when we're using the console to push out an update to individual machines, like, for instance, an update to Google Chrome. For some updates to take effect, we have to get the user to restart the machine to finish the installation. So based on the information we get on the dashboard, we can't tell if it's successfully pushing all the updates out, like just the smaller and medium-threat ones. So this is one area we'd like to see F-Secure improve. But the biggest one for us is patch management because this has been our top priority when looking at alternatives. Every solution needs to have patch management, if that's possible. It would cut costs on our side if that feature were included, so we don't need to pay for two separate pieces of software. 

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