F5 BIG-IP Access Policy Manager (APM) Room for Improvement

AL
Cyber Security Solution Architect at a tech consulting company with 1,001-5,000 employees

Cloud services are something that F5 Access Policy Manager could do better. In the last two to three years, there has been a slight degradation in regards to their service. Another company bought them and from that point on, their service hasn't been the same. 

I think it's a very mature product. I have known them for more than 10 years and I have yet to witness any scenario or use case that they are not capable of handling.

In order to reach more customers, their marketing could be better. They are a nice company but they are not aggressive like their main competitors; they are trying, but if they're serious, they need to focus on the cloud in order to compete with larger companies.

It would be nice if they would incorporate their own SSO solution, so you don't have to use a third-party. At the same time, customers don't want to pay for a service like Cisco Duo, mostly, they just want a free token.

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SH
Engineer at a non-profit with 1-10 employees

The solution is pretty technical.

The initial setup is complex. 

The solution is quite costly.

The solution could offer better reporting.

The management aspect of the solution needs improvement. 

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LH
Presale Engineer at a comms service provider with 11-50 employees

The price of this product can be improved.

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