F5 BIG-IP Access Policy Manager (APM) Room for Improvement

IS
Senior Network Engineer at a financial services firm with 10,001+ employees

In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side.

Feature-wise, sometimes when I log in to the GUI and want to see the pool members, and I click on that, it sometimes goes and shows me some traffic details for that specific node, inside, outside, page traffic, everything. But when I click the back arrow to go back, it takes me to a different page, not the page I was on before.  

So those are some of the things I think could be improved upon.

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RP
Sr. Architect at a media company with 10,001+ employees

F5 BIG-IP Access Policy Manager has room for improvement in integration with other products. 

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Clyde Livingston - PeerSpot reviewer
Senior Process Specialist at Telstra

F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating.

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Ibrahim Reda - PeerSpot reviewer
Network and Security Engineer at CITG - Continental Information and Telecom Group

They should work on issues related to login and access for MacOS addresses. They could provide us with direct access to edit the policies. Additionally, there need to be more features for network, portal, and VPN access. Integrating identity providers and single sign-on solutions can simplify user authentication and access control.

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SM
Deputy managing director at AL-ARAFAH ISLAMI BANK LTD

Most support teams are from other countries. We do not have knowledgeable support teams locally.

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MR
Senior Site Reliability Engineer

The solution’s automation is not good. The solution’s GUI looks very old.

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AT
Director of consulting at a marketing services firm with 51-200 employees

The initial setup was complex.

They could do a better job on the reporting and how we can use the data, provide more detail on the reporting logs, and show how we can export them and have graphical views. The reporting doesn't have graphical views, which makes things hard. You have basic reports that you can export, however, it's not that easy to use. The reporting needs to be improved a bit.

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CS
Senior Solution Consultant at Macroview Telecom Limited

The operational deployment is not great and can be improved.

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AL
Cyber Security Solution Architect at a tech consulting company with 1,001-5,000 employees

Cloud services are something that F5 Access Policy Manager could do better. In the last two to three years, there has been a slight degradation in regards to their service. Another company bought them and from that point on, their service hasn't been the same. 

I think it's a very mature product. I have known them for more than 10 years and I have yet to witness any scenario or use case that they are not capable of handling.

In order to reach more customers, their marketing could be better. They are a nice company but they are not aggressive like their main competitors; they are trying, but if they're serious, they need to focus on the cloud in order to compete with larger companies.

It would be nice if they would incorporate their own SSO solution, so you don't have to use a third-party. At the same time, customers don't want to pay for a service like Cisco Duo, mostly, they just want a free token.

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SH
Engineer at a non-profit with 1-10 employees

The solution is pretty technical.

The initial setup is complex. 

The solution is quite costly.

The solution could offer better reporting.

The management aspect of the solution needs improvement. 

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AV
Technical Staff at a tech services company with 11-50 employees

The technical support’s response time must be improved.

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LH
Presale Engineer at a comms service provider with 11-50 employees

The price of this product can be improved.

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Buyer's Guide
Secure Web Gateways (SWG)
March 2024
Find out what your peers are saying about F5, Palo Alto Networks, Zscaler and others in Secure Web Gateways (SWG). Updated: March 2024.
765,386 professionals have used our research since 2012.