Saurabh-Pal - PeerSpot reviewer
Sr. Security Specialist at a tech vendor with 11-50 employees
Real User
Top 5Leaderboard
Accommodates enterprise-level scalability and easy initial setup
Pros and Cons
  • "The initial setup is easy."
  • "If one virtual portion is unavailable, it can cause issues."

What is our primary use case?

For my clients, the primary use cases include load balancing, both for server and link load balancing.

What is most valuable?

We have used it to link two or three servers and make them communicable from outside. It works well as a load balancer.

What needs improvement?

There is room for improvement in terms of stability. The F5 BIG-IP LTM allows multiple virtual machines to run on a single appliance. However, if one of those virtual portions fails, it can cause issues and impact the overall stability of the solution.

For how long have I used the solution?

I have been working with this solution for four years. I have worked with F5 as a system integrator, partner, and MSP.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution. I would rate it an eight out of ten. Rather than having separate appliances for each virtual machine, the F5 BIG-IP Local Traffic Manager (LTM) allows multiple virtual machines to run on one appliance. However, if one of those virtual portions is no longer available, it can cause issues.

What do I think about the scalability of the solution?

It is scalable. I would say it's around eight or nine out of ten. Our clients are at the enterprise level. 

How are customer service and support?

The customer service and support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. I would rate the initial installation a nine out of ten, one being very difficult and ten being very easy.

What about the implementation team?

We installed the solution in a web-based environment and have implemented it in two data centers, one located in New Jersey and the other in a different location. We have used F5 for both firewall load balancing and link load balancing. We have two sets of F5 deployed at each location. 

We completed the installation within a week with the help of a team of five people. At present, a team of five is managing and maintaining the solution in the data center and for the local portion.

What's my experience with pricing, setup cost, and licensing?

It is cheaper than the average on the market. I would rate it as a five since it is in the middle range, with ten being the most expensive. It is good, and the price is reasonable. 
Moreover, I have only worked on five or six devices and have not dealt with licensing rules. However, in my previous job as a system integrator, I did work on local installations, which were relatively quick and inexpensive.

Which other solutions did I evaluate?

In my opinion, the Radware product is also good. F5 and Alteon products are equally good, so I would rate them an eight.

What other advice do I have?

I would recommend using the solution. Overall, I would rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP (Managed Service Provider)
PeerSpot user
Mohammed Abdul Rahman - PeerSpot reviewer
F5 Consultant at a financial services firm with 5,001-10,000 employees
Consultant
Reliable and has good customization features
Pros and Cons
  • "The most valuable feature I found is iRules."
  • "The analytics should provide insight into latency across various traffic routes and virtual servers."

What is our primary use case?

The primary use case of this solution is for reverse processing applications and services. 

How has it helped my organization?

Our organization greatly benefited from having a reliable and always-accessible F5 BIG-IP Local Traffic Manager (LTM). The customization options have especially come in handy, and we can modify, insert or remove the header. 

What is most valuable?

The most valuable feature is iRules.

What needs improvement?

The area for improvement would be analytical capabilities and configurations in LTM. For example, I want to know the end-to-end processes. If the traffic comes to the virtual servers without taking a wide shot, I would like to see the reason for the latency. The analytics should provide insight into latency across various traffic routes and virtual servers. The additional features in the next release should be real-time analytical capabilities.

For how long have I used the solution?

I have used F5 BIG-IP LTM for 12 years.

What do I think about the stability of the solution?

It is a stable product. There have not been any issues with stability, and I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

In terms of scalability, there are some limitations on the architecture level in F5. For example, F5 has a limit of eight Virtual Control Planes (VCPs) per hardware configuration. It means expansion and scalability require additional hardware resources. I would rate scalability a five out of five. Only I am involved with this solution at my company.

How are customer service and support?

The customer service and support team are experts, but I have faced difficulty with response time and resolution time. They need to have more workforce to deal with clients’ resolutions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been using the F5 BIG-IP LTM for 12 years and have not felt compelled to look at alternatives.

How was the initial setup?

The initial setup of F5 BIG-IP LTM is straightforward. It is user-friendly and takes around 30 minutes to set up. A beginner could set it up. You just follow the documentation.

What about the implementation team?

The product is deployed on-premise.

What was our ROI?

I definitely have seen an increase in ROI.

What's my experience with pricing, setup cost, and licensing?

I use a yearly subscription, which is the most expensive one now compared to its competitors.

I would rate the pricing a one out of ten. It is the most expensive solution out there. 

Which other solutions did I evaluate?

I also evaluated Cisco and Citrix. I evaluated the F5 based on its stability, customization and reliability. No other product can match it.

What other advice do I have?

Users should keep their individual needs in mind before deciding whether to opt for this solution, considering the applications that need delivering, if load balancing is necessary or if an ADC is required. Such questions can help users make the right choice.

I would rate F5 LTM a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Operator at Capgemini Engineering
Real User
Top 20
Helps to balance traffic but needs improvement in pricing
Pros and Cons
  • "We use F5 BIG-IP Local Traffic Manager to balance traffic."
  • "F5 BIG-IP Local Traffic Manager is expensive. Pricing needs to be improved."

What is our primary use case?

We use F5 BIG-IP Local Traffic Manager to balance traffic. 

What needs improvement?

F5 BIG-IP Local Traffic Manager is expensive. Pricing needs to be improved. 

For how long have I used the solution?

I have been using the solution for five to eight years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager is a scalable solution. 

What other advice do I have?

I rate the product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Senior Security Specialist at Tech Mahindra Limited
Vendor
Top 10
Good load balancing and web proxy features with good attack prevention
Pros and Cons
  • "It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks."
  • "It requires a particular skill or training before being able to manage it."

What is our primary use case?

We use this product to hide true identity of our web servers from external users while balancing the loads of those external users. 

For load balancing, we have various load balancing method. We can define these methods at the node or pool level. 

We are retail users and have lot of websites for online businesses to prevent attacks. On those sites, there is a WAF module that we also use, which prevents attacks on it. 

It acts as a reverse proxy for our web servers, and we can use certificate to protect from attackers and send encrypted traffic to F5 which then decrypt and passes to the internal server after encrypting again using a server-side certificate or sending in plain form.

How has it helped my organization?

It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks. 

It serves as a reverse proxy for our web servers which takes the request from the internet users on F5 public-facing IP using an encrypted connection and then it decrypts the packet using a client-side certificate. We use server-side certificates to encrypt the traffic and send it to the server. Internet users never know what the real server IP is. It does NATing to hide the identity and it has an ASM module to protect it from web attacks.

What is most valuable?

There are a lot of good things this solution has, including:

The LTM module helps to load balance the traffic among the internal web server in our case using round robin and least connection method.

The ASM module prevents web attacks and protects our web servers.

The irule feature is used to write these irules to redirect the traffic or sometimes prevent automated attacks such as through BOTs where the distinction between real and fake users becomes increasingly tricky.

Its virtual servers have the option to configure other things to increase the speed of serving requests like the use of a persistence profile.

What needs improvement?

The major drawback is it has lot of options nested inside, and each option has a lot of options. I'm not sure who might be using all those options or even some (limited) good options. They should pare everything down.

It requires a particular skill or training before being able to manage it. Creating virtual servers, managing pools, and nodes until it is working on WAF side of it becomes difficult while writing the irules.

Another drawback is we are using a physical appliance. It becomes very slow and unresponsive. Even logs cannot load on the box to troubleshoot. It overwrites the logs. They need to do something in log storage locally on this box in the next release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principle Architect (retired recently) at a comms service provider with 10,001+ employees
Real User
Top 20
Industry leader; no one comes close in terms of specs
Pros and Cons
  • "The tech support we got from F5 BIG-IP Local Traffic Manager directly was pretty good."
  • "F5 BIG-IP Local Traffic Manager is sometimes a bit cumbersome to deal with some builds, although that's gotten significantly better over the years."

What is our primary use case?

In the last two years, the F5 BIG-IP Local Traffic Manager implementations for a client had pointers, primarily ones pointing inwards to the onsite cloud-type systems, but they also did have pointers to some cloud-service-based instances as well. So it was actually doing a bit of hybrid. 

How has it helped my organization?

F5 BIG-IP Local Traffic Manager has improved the load balancing systems of organizations I've worked for in the past. 

What is most valuable?

The F5 BIG-IP Local Traffic Manager features I find the most valuable are the load balancing, the rest of the cell offload capabilities, and some of their security future capabilities.

What needs improvement?

F5 BIG-IP Local Traffic Manager is sometimes a bit cumbersome to deal with some builds, although that's gotten significantly better over the years. 

There is also room for improvement in the integration between security set features that were available on their security tools to work more seamlessly with some of their load balancing functionality. It works well, but I would personally think they could improve it. 

Simplifying the user interface would be nice to see as well. 

For how long have I used the solution?

I started using F5 BIG-IP Local Traffic Manager probably about a decade ago. I have been using it on and off ever since. The last experience I had working with them was more from a planning perspective. Previously, I had not only done planning, architecture, and design, but the actual implementation.

What do I think about the stability of the solution?

I've been very impressed. Once you get it working, it's been very stable.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager is scalable. That's one of the reasons I always went for it. Some of the clients I have worked with have been Fortune 100 companies with thousands and thousands of servers they needed front-ended.

Some of these sites had multiple thousands of web instances that needed to be load balanced. We were also doing both local and global load balancing. We'd use a global load balancer that would point to local load balancing that would port it out within a specific data center.

These clients had millions of end users. I believe that nearly all of those organizations ended up increasing their load balancing platform environment.

How are customer service and support?

The tech support we got from F5 BIG-IP Local Traffic Manager directly was pretty good.

Which solution did I use previously and why did I switch?

Before using F5 BIG-IP Local Traffic Manager, I evaluated Citrix, Cisco, and several others. No other solution ever came up to quite the specs that we were looking for in terms of flexibility, capabilities, integrations, and ease of implementation. The big battle was whether or not to go with Cisco. The product is good and it integrates well with router platforms. However, with Cisco, you lose a slot in your chassis and it's kind of expensive to lose and the solution is not as good. It is not as flexible. Of course, Cisco lost the market in the end. 

How was the initial setup?

The initial F5 BIG-IP Local Traffic Manager setup is fairly complex. Granted, I wasn't working with discrete products. I haven't worked with any of the F5 discrete units. It's all been modular chassis-based for me. That gave me a lot more flexibility because I could put multiple instances; it's a much better bang for your buck and a lot more flexibility for large architectural implementation, which is really all I've ever done with it.

The instances I've built in the past had 25 to 30 segments, each having hundreds of servers. I have not done anything small-scale. One of our migration changes alone took 45 nights. 

What about the implementation team?

The deployments were primarily done in-house. I would basically order and buy it. I would come up with the architectural designs for the network, work with some of the web server folks and some of the server people, and we would come up with a list of what was needed, which was usually thousands of things. Then, I would just develop an architectural model that would use the products.

What was our ROI?

In each instance that we deployed F5 BIG-IP Local Traffic Manager from scratch, it was a return on investment that was positive in the eyes of the clients we were working with.

What other advice do I have?

The biggest advice I would give about F5 BIG-IP Local Traffic Manager is: to make sure you are aware of what your options are and what your own environment is. If you are a cloud-based environment, there is not much value in the local, load balancing. You would need to go with a cloud-based type load balancing capability, whether it is based on a fixed solution, like an F5, Avi, Citrix, or one of the cloud-based platforms. But, if you are still in an in-shop environment, there is much value to deploying it locally.

Overall, in terms of performance, on a scale of one to 10, with one being the worst and ten being the best, I would give F5 BIG-IP Local Traffic Manager an eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Michael-Yuen - PeerSpot reviewer
COO at International Household Retail Company Ltd
Real User
Reliable and good support, but ease of use could improve
Pros and Cons
  • "F5 BIG-IP Local Traffic Manager is a stable and reliable solution."
  • "F5 BIG-IP Local Traffic Manager could improve by having an FNI feature for a single source to multi-domain load balancing."

What is our primary use case?

I am using F5 BIG-IP Local Traffic Manager for load balancing. For example, I create the virtual server, and in there we have a pool and member server. This is used for simple load balancing.

We are using the on-premise and cloud versions of the solution.

What needs improvement?

F5 BIG-IP Local Traffic Manager could improve by having an FNI feature for a single source to multi-domain load balancing.

When I was using the solution I was using the basic functions and I found it difficult to handle some of the more advanced features. I needed assistance from my IT department or the vendors themself. There should be more workshops are places to gain knowledge on how to use the solution. You need specific skill sets to use it.

For how long have I used the solution?

I have used F5 BIG-IP Local Traffic Manager(LTM) within the past 12 months.

What do I think about the stability of the solution?

F5 BIG-IP Local Traffic Manager is a stable and reliable solution.

What do I think about the scalability of the solution?

Our whole IT department is using the solution with some application teams. We have approximately 50 people using the solution in the IT department.

How are customer service and support?

When there is an issue it is first looked at by our internal team rather a ticket being opened directly with the vendor. I open the tickets to our internal team and if they cannot solve the issue, they will escalate to the vendor. The technical support from F5 BIG-IP Local Traffic Manager is good.

What about the implementation team?

We did not do the implementation ourselves.

What other advice do I have?

It is important to know how the solution works. For example, how to set up the interface, routing, pools, and the implementation steps. After the basic configurations, you will understand you may need or want to try to learn more of the features, such as the layers of the SNI. It is ideal to start with the very basic implementation first. We have been doing the day-to-day operation.

When it comes to troubleshooting, it is important to know how to isolate the problem, analyze it, and be fast to solve them when it appears.

I rate F5 BIG-IP Local Traffic Manager a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tax Department at a government with 10,001+ employees
Real User
Top 20
Stable with a straightforward setup and comes with a load-balancing feature; its technical support is responsive
Pros and Cons
  • "I like that F5 BIG-IP Local Traffic Manager (LTM) is a product that comes with valuable features, but what stands out from all features is load balancing."
  • "An area for improvement in F5 BIG-IP Local Traffic Manager (LTM) is that it's a high-priced product."

What is our primary use case?

We're offering services to citizens who access them over the internet, and we use F5 BIG-IP Local Traffic Manager (LTM) for load balancing between many physical servers or backend servers.

What is most valuable?

I like that F5 BIG-IP Local Traffic Manager (LTM) is a product that comes with valuable features, but what stands out from all features is load balancing.

What needs improvement?

An area for improvement in F5 BIG-IP Local Traffic Manager (LTM) is troubleshooting on the command line, which should be more graphical.

Another area for improvement is that it's a high-priced product.

What I want to see in the product's next release is more analytics.

For how long have I used the solution?

I've worked with F5 BIG-IP Local Traffic Manager (LTM) for about five years, and I'm still using the solution.

What do I think about the stability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is stable, so I'm rating it nine out of ten.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is a scalable product, but my company has yet to try scaling it because there's no need.

How are customer service and support?

The technical support for F5 BIG-IP Local Traffic Manager (LTM) is responsive. F5 has a beneficial knowledge base that allows my team to solve many problems by consulting the knowledge base.

I'd rate support eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for F5 BIG-IP Local Traffic Manager (LTM) was straightforward, so I'd rate its setup as nine out of ten.

It took a few days to deploy F5 BIG-IP Local Traffic Manager (LTM) because the company had a lot of applications.

My company set up the hardware, configured the network parameters, then tested the product on one application before applying it to all applications.

What about the implementation team?

We used a consultant to deploy F5 BIG-IP Local Traffic Manager (LTM).

What's my experience with pricing, setup cost, and licensing?

I found F5 BIG-IP Local Traffic Manager (LTM) an expensive product. The costs would depend on the appliance and infrastructure size. However, my company didn't have to pay extra to use additional features.

As F5 BIG-IP Local Traffic Manager (LTM) is very pricey, I'd rate its pricing as two out of ten.

What other advice do I have?

I'm working with ADC products, particularly with F5 BIG-IP Local Traffic Manager (LTM).

A total of five people deployed F5 BIG-IP Local Traffic Manager (LTM) for my company. Three were internal, in particular, engineers, and two were consultants.

The solution requires maintenance when my company has a new application to publish and when, at times, there's a need to reset the backend configuration.

My company has many F5 BIG-IP Local Traffic Manager (LTM) users, with four people in charge of the administration and management of the product, though there's a plan to replace it because it will be EOL. The company is still prospecting and looking for alternatives, such as Barracuda or Fortinet.

I'd tell anyone looking to implement F5 BIG-IP Local Traffic Manager (LTM) that it's a good product, but its only problem is pricing.

My F5 BIG-IP Local Traffic Manager (LTM) rating is eight out of ten.

My company is a customer.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at a comms service provider with 10,001+ employees
Real User
Stable solution but could improve its integration in future releases
Pros and Cons
  • "In terms of stability, it is stable."
  • "In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems. Additionally, in the next release, I would like a more secure version."

What is our primary use case?

In terms of our primary use cases - all our web services, our main web portals, and our TV service sit behind the F5, so any customer would have to traverse our F5 for the services at the back of it.

It serves our backend and front end services.

What needs improvement?

In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems.

Additionally, in the next release, I would like a more secure version.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for about five years now.

What do I think about the stability of the solution?

In terms of stability, it is stable, but we have a regular update program because of the security vulnerabilities, meaning bugs. So it is an ongoing thing maintaining them.

It's a bit of an overhead at the moment.

What do I think about the scalability of the solution?

In terms of how many users we have using it, for the end user, all our customers go through the F5, so they are using it in terms of service. In terms of our engineers and how many people use it, that depends. If you're deploying it or you're in operations, like I am, there are hundreds of engineers and internal users.

How are customer service and technical support?

We have weekly calls with F5 directly. We used to go through a third party, but now we go directly to F5 for our support.

What's my experience with pricing, setup cost, and licensing?

When you buy it you have a license bundle which I think you have to renew every year or every couple of years.

What other advice do I have?

On a scale of one to ten, I would probably give F5 BIG-IP Local Traffic Manager a six.

I would give it a warm recommendation, I would not give it a glowing recommendation. I'd give it a warm, "Tread with caution."

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.