F5 Silverline DDoS Protection Customer Service and Technical Support

Reza Torabi
Senior Network Engineer at PECCO
I would rate the technical support five out of ten. We have a local vendor here for these products, and we cannot work directly with F5 because it is based in the US. Because we cannot directly contact the US, we have to communicate problems to the company based in Iran. If the problem is serious then I think they make contact with their connections outside of Iran. View full review »
Manager at a comms service provider
The technical support for this solution was normal. Ther are helpful. We have our operation team who are in contact with the support team for the daily operation of the boxes. View full review »
Senior Security Consultant at a tech services company with 1,001-5,000 employees
F5 technical support is really good. It is better than A10. View full review »
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