F5 Silverline Managed Services OverviewUNIXBusinessApplication

F5 Silverline Managed Services is the #8 ranked solution in our list of top Distributed Denial of Service (DDOS) Protection tools. It is most often compared to Cloudflare: F5 Silverline Managed Services vs Cloudflare

What is F5 Silverline Managed Services?

F5's Silverline Managed Services is a SaaS solution delivering DDoS protection, managed Web Application Firewall (WAF) services, and managed Shape Security Fraud and Anti-bot solutions.

Silverline services include 24x7 access to F5's Security Operations Center (SOC). F5's expert security professionals use F5 products with state-of-the-art security tools to ensure the best protection possible. As an add-on to Silverline DDoS or WAF services, Silverline Threat Intelligence integrates dynamic lists of threatening IP addresses to give context for policy decisions.

F5 Silverline Managed Services is also known as F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection.

Buyer's Guide

Download the Web Application Firewall (WAF) Buyer's Guide including reviews and more. Updated: September 2021

F5 Silverline Managed Services Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office

F5 Silverline Managed Services Video

Pricing Advice

What users are saying about F5 Silverline Managed Services pricing:
  • "F5 Silverline Web Application Firewall works based on your bandwidth. They look at the clean bandwidth and do the pricing. 20% of a total pipe would be a clean bandwidth. The list price or a non-negotiated price for F5 Silverline Web Application Firewall would be around $2,200 per application per year for everything that you need. When you get into an enterprise kind of a setup, they negotiate this to the last bit. I would easily take 20% on that, which would be the cost, but it should cover all your Advance WAF features, bot protection, tech campaign, etc. It is built as a package and gives you most of the capability. You don't get the mobile SDK, which is an additional license. Mobile SDK is required only if you're buying or if you have a mobile application, and you are going to instrument F5 or Imperva into your mobile appliance. This anyways would be an additional module. It doesn't come within the WAF, but it is a WAF feature."

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BK
Co-Founder and CTO at Cyber-CP Ltd
Real User
Top 5Leaderboard
It is flexible and lets you easily apply policies, but it needs to support more PoPs

What is our primary use case?

We are using this product for a major airline whose traffic is routed via F5 Silverline Web Application Firewall. All B2C sites are behind F5 Silverline Web Application Firewall. The data part is basically to Akamai for CDNs and to F5 Silverline Web Application Firewall for WAF capability. The resources are hosted on AWS or Azure. For parameters, we have another F5 AWAS module, which intercepts the traffic once it is inside the cloud parameters, and then the data goes to the backend application pool. Every B2C traffic gets inspected on F5 Silverline Web Application Firewall. Every HTTP profile… more »

Pros and Cons

  • "Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do."
  • "F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market."

What other advice do I have?

You should know what you're actually blocking. A lot of customers move to WAF or AWAF because they were told to do that, but they need to identify what they're actually looking to inspect. For example, one of the clients I worked with did not understand the differences in capabilities between a next-generation firewall and a WAF. When I say WAF, I am talking about AWAF, not the previous generation WAF. No one considers that anymore. People who try to put WAF and think that they are secure are not really secure. There is still a fine grain of security that you need on a next-generation…
Lane Lu
Senior System Engineer at a financial services firm with 11-50 employees
Real User
Top 20
Provides great protection features and has good support

What is our primary use case?

Our primary use case of F5 is for a WAF. I used to use F5 to do some double load balancing. And now, for my current use case, we primarily use the F5 Silverline as an application firewall to protect our web servers.

Pros and Cons

  • "The most important feature is that they have seven firewall protection, to protect our web servers."
  • "I just hope the price can be cheaper."

What other advice do I have?

I would rate the F5 Silverline Web Application Firewall an eight out of ten. Pricing is the reason why I wouldn't give it a ten. There's really no 10 I think in the market. They always have something that needs to improve or upgrade.
Find out what your peers are saying about F5, Imperva, Akamai and others in Web Application Firewall (WAF). Updated: September 2021.
533,285 professionals have used our research since 2012.
NA
Senior Security Consultant at a tech services company with 1,001-5,000 employees
Consultant
Has a good intelligence platform and excellent technical support

What is our primary use case?

My team is providing services for this solution.

Pros and Cons

  • "F5 technical support is really good."
  • "In terms of the scalability, this part is always so confusing because they are checking for packet count. Also, after an attack, they said that the throughput must be from gigabits but then I check my bandwidth and it is already done in gigabits. So it is a little bit confusing."

What other advice do I have?

For someone considering this solution, they have to do a POC at first. On a scale from 1 to 10, I would rate Sliverline DDoS an eight. They are so new in Turkey that they don't have too much to offer here yet.
RJ
Security / Network Engineer at a tech services company with 11-50 employees
Real User
Protects web applications and customer web applications and has great technical support

What is our primary use case?

We use the on-prem deployment model. Our primary use cases are for protection for web applications and customer web applications.

What is most valuable?

Attack prevention is the most valuable feature of this solution. 

What needs improvement?

Pricing needs improvement. I would like for them to have better botnet protection in the release of this solution. 

For how long have I used the solution?

I have been using F5 for around two to three years.

What do I think about the stability of the solution?

It's generally stable. Of course, sometimes there are some issues but not usually big problems. 

What do I think about the scalability of the solution?

Scalability is good. It's easy to expand. We have more than ten customers and have hundreds of…
RP
Security Engineering & Asset Security - Information Security (ISC) at a financial services firm with 10,001+ employees
Real User
A flexible solution that monitors traffic and does SSL offloading to help secure our application layer

What is our primary use case?

We use this product as part of our security solution for the application layer.

What is most valuable?

The most valuable feature is flexibility. We need the appliance to monitor traffic and also perform SSL offloading.

What needs improvement?

We need to have support for cloud protection, which is not offered by this solution.

For how long have I used the solution?

We have been using F5 Silverline WAF for more than three years.

What do I think about the stability of the solution?

This is a stable solution and we haven't had any issues.

What do I think about the scalability of the solution?

We have had no trouble with scalability.

How are customer service and technical support?

We have a local partner for technical support in Indonesia…
Buyer's Guide
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