The most significant improvement would be to make the product cheaper. 

For additional features, it's currently unfortunate that the network firewall isn't really a next-generation firewall. If that were included, then we wouldn't have taken on Fortinet as well. Our problem is that we have a relatively small number of staff that is continually being reduced. It's easier to deal with one product and several screens rather than two products, Fortinet and F5. The inverse is also true, if Fortinet was a stronger product, then we probably wouldn't have taken F5.

The pricing for this solution should be reduced so that it can be more competitive.

The price is very high. They should work to make it more competitive. It would help if the licensing model was better.

The support has not been helpful in terms of responding to and finding solutions to issues.

It's hard to scale down the solution. You need to buy another product in order to do this.

In a Cisco chassis, you can have switching modules and firewall services modules. F5 should have these things. 

F5 has everything except for switching. F5 is not a switch. F5 is an application delivering a networking switch. F5 is not a network switch. It has shared networking services. It has a shared application. It has three kinds of deployment modes. You can use it in three kinds of modes.