It's somehow expensive. From one to ten, I would rate it a five.  They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them.

Even for enterprise businesses. It's somehow higher than other products. It's a good product, stable, and with good support. But customers look for both price and technical features. It's just too high compared to other options. It can really scare people off.

All the products use subscription licensing, so it's mostly the same. But you have to pay the same high price every year, which is a problem.

Company came from government space. You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base.

Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution.

It's quite expensive but we can customize it to reduce the price.