FileMaker Room for Improvement

HeikoWitte
Account manager at a tech services company with 11-50 employees
I've only used the solution for about five months, so I haven't used it long enough to notice if there are any features that are lacking. The UE is not very up-to-date. It looks like something that was created in the 90s. In that sense, the user experience is lacking. It would be nice if it was easier to export data. There's a lot of clicking involved. They should simplify the process so that it's not so difficult to send offers to our customers. It should be easier to do a global search. You must know what you are searching for and can't be vague, otherwise, you won't find what you need. View full review »
Elena Maxim
Responsible informatique en alternance at a consultancy with 11-50 employees
This solution cannot be hosted in the cloud. It can be used in a virtual machine but you cannot implement it in the cloud, the way you can with other databases. It does not have the proper modules or licensing for a cloud-based solution. A cloud-based version is something that I would like to see in the next release of this solution. This solution needs improvement because it is designed only for small companies. For example, you cannot use it like Salesforce or other CRMs, or SAP. FileMaker is hard to program and there is no advantage in creating modules for it. We use Excel and other programs to handle tasks that are too complicated for this solution. It is difficult to migrate data from this solution to a larger CRM that, for example, is hosted in the cloud. It would be useful if the product has a little more openness, where it was possible to allow third-party integrations. I would like to see more training material available for this solution, especially for the advanced features. It is easy to find information on the basic features. Advanced developers may be able to go further, but for beginners like myself, it is difficult to find the right process or the right solutions. View full review »