I'm an Analyst, Managed Security Services in a Legal firm. Where can I find information about pricing of multiple EDR solution and the support levels provided?

With remote work having become the norm for many, what security should businesses have in place? Do you have suggestions of specific products that businesses should look at?

I'm a Senior Manager- Security Monitoring and Incident Response at a large manufacturing company. 

I am looking for thoughts from those who may have done a comparative analysis on these two products within the last 6 months or so.  Realizing these technologies have advanced rapidly over the past year or two I would like to hear some current observations.

While I am interested in the value/functionality of the platforms, I am currently focused on  assessments around EDR performance and ultimate functionality.

Thanks in advance for your thoughts.

On July 15, 2020, several verified Twitter accounts with millions of followers were compromised in a cyberattack. Many of the hacked accounts we protected using two-factor authentication, which the hackers were somehow able to bypass.

Hacked accounts included Barack Obama, Joe Biden, Bill Gates, Jeff Bezos, Mike Bloomberg, Warren Buffett, Kim Kardashian, and Kanye West, Benjamin Netanyahu, and several high profile tech companies, including Apple and Uber.

The hackers posted variation of a message asking follower to transfer thousands of dollars in Bitcoin, with the promise that double the donated amount would be returned.

How could Twitter have been better prepared for this? How do you rate their response?

How can businesses ensure that they are protected from EternalBlue attacks?

How can businesses protect themselves against Mimikatz malware?

There are many EDR solutions out there. In your opinion, what are the most important features that an EDR solution should have? 

Additionally, what are good questions to ask vendors when researching EDR solutions? 

Can EDR replace antivirus, or are both needed?

I work at a tech services company with 5,000 - 10,000+ employees. 

We are currently researching EPP and EDR solutions. What are the main differences between EPP and EDR? 

Thanks! I appreciate the help.